Customer Ratings & Reviews
- Model:
- XE550XGA-KC1US
- SKU:
- 6597158
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the solid build quality and portability of the Galaxy Chromebook Plus. Many appreciate the good battery life and lightweight design, while some find the processor speed and large screen to be very good for a Chromebook. However, some customers have expressed concerns about the keyboard layout and screen resolution.
This summary was generated by AI based on customer reviews.
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my purpose it was perfect. Very happy I got it
I would recommend this to a friendApp not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice but I can’t download any apps from the Apple Store or android store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there ValentiniCappucini, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Chromebook Plus. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Here's a few reasons why Apple apps are not compatible with the Galaxy Chromebook Plus: The Galaxy Chromebook Plus utilizes Chrome OS and Apple apps have been designed for their own iOS and iPadOS. A few reasons why some Android apps may not be compatible with your PC: The apps may not be designed to function on large screen devices, they may be designed for specific versions of Android, or the developer may not have enabled the app for use on Chromebooks. If you would like to share additional feedback with us or if you would like any further assistance, let us know by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Battery life, Build quality
Samsung Chromebook Plus great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife likes Chromebooks and wanted a nice screen so I picked up one of these on open box. She loves the laptop, thin, amazing screen and battery life.... only gripe is the number pad pushes your primary keys left but that is a common issue with 15/16" laptops these days but this was the best on the market I have run across.
I would recommend this to a friend - Pros mentioned:Weight
Best Overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a lot of Chromebooks and just sold a newish Acer Spin 714 (core 5) for this one. My previous favorite was Pixelbook Go. The light weight became my most preferred feature. I hope that Samsung will continue yearly refreshes on this one for a long time. I had no problem giving up the touchscreen for this one, and that was my second most preferred feature.
I would recommend this to a friend Battery will not last more than 3 hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a 0 stars if I could. I proudly owned an older Samsung Chromebook, purchased from Best buy, for 5-6 years. My older one could easily last 7-8 hours. Decided to buy this model because of the wider screen. Samsung claims the battery autonomy is up to 13hrs. However this device has to be recharged after 2-3 hours. When one buys a Samsung, one expects quality. this clearly is not quality. it's a disgrace. 700 bucks for a piece of junk. Perhaps bestbuy put this device back in the box, knowing that it was defect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Alain, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Chromebook+. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to charge your Samsung Chromebook and get the best battery life" to help resolve what you may be experiencing with your device. If you would like further assistance or if you have any questions for us after reviewing the resource shared, do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
