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Customer rating

Rating 4.1 out of 5 stars with 912 reviews

81%would recommend to a friend.

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81%
would recommend to a friend

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Rating 3.7 out of 5 stars with 7 reviews

Page 1 Showing 1-20 of 912 reviews
  • Rating 5 out of 5 stars with 1 review

    I love it

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It's the perfect size I got the band in white not a good choice because it got dirty fast but I replaced it with a much nicer one

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Very, very comfortable!

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I cant stress it enough-this watch is incredibly comfortable! Its unnoticeable, but if you really think about it, it just feels soft! I love the look and slimness of it, it leaves no marks on my skin and doesnt wiggle around. I only just recieved it, and I know I'm not a verified customer (my mom bought it for me, I just picked it up), but I have one major dislike; the screen size. Now, overall, the coverage is great, but the bezels are huge. Not horribly, but I hoped the screen would take up the whole area. I wish this to be the case in future products. Overall, I love this watch. I cant wait to show it off at work as it tracks my every step! :)

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Accurate, Light Weight, and Great Battery Life

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery, Design, Ease of use

    This sleek and simple fitness tracker was exactly what I was looking for. Very accurate in steps, heart rate, sleep activity, and extremely customizable. As you would expect, the setup and syncing are seamless with a Galaxy. It is also extremely lightweight and comfortable - sometimes I forget I am wearing it, to be honest. The battery life is also phenomenal compared with other wearables I've used in the past, which can honestly last close to week depending on your settings. While I wish the body was metal, the build quality is solid and I can understand the alternative at this price point. The AMOLED screen is small but strong and crystal clear. In short, this thing rarely leaves my wrist, and I've been extremely happy with the purchase.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Samsung Galaxy fit watch

    |
    Posted .

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    My stop working yesterday and it to late to return

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Steven. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rating 5 out of 5 stars with 1 review

    Perfect Fitness Watch

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery, Features

    Light weight and comfortable on wrist with accurate readings of steps and heart rate. It also has a sleep tracking feature that is pretty cool and plausible since I can sleep in the watch. I charge it every 4-5 days so the battery life is perfect. After about a month of use I haven’t had any complaints. It tracks my workouts and is fairly customizable. I prefer it over a FitBit.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Not bad for the price

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Price

    All of the features work well except the sleep record. Its stops tracking your sleep for 3 to 5 hours almost every night. See screen shot. The other problem is that the band is too small. I had to make an extra hole to fit my wrist.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Won't fit my wrist - No "x-large" option

    Posted .

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     

    Bought it today and I'll need to return it tomorrow. I have large wrists-- Always have had large wrists, even when I was around 150 lbs. On its last hole, this fits me like a tight rubber band. I checked Samsung, Best Buy and Amazon for an XL replacement-- They don't exist. I guess it's probably fine if you're already relatively fit and have small to normal sized wrists?

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    basic tracker

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I just wanted a basic fitness tracker. Samsung rep set up for me with app on my Samsung phone. Wanted more info on using all the different settings so checked the app and it tells me its not available! No detailed instructions in the box. At one point it kept stopping while exercising. Took it back to the Samsung expert and he reloaded everything. Started stopping again and by chance I shut down "location" on my phone while exercising and haven't had a problem since. Works great! For just wanting something basic this fit the bill. I probably would've given a 5 if I hadn't had trouble right away.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Wearable gear fit tracker

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Counts your steps, you can record your excercise, alerts you of messages, emails, the weather, show time, temperature and more. This Samsung wearable does almost everything a smart watch will do. Its comfortable and durable at an affordable price!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Band is horrible!

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery
    Cons mentioned:
    Band

    The Software is decent, I wish it had NFC Samsung Pay, the battery is also decent. The biggest problem with it is that the band is not big enough, its not comfortable and its very FRAGILE. I have to use the last hole on the band to get it around my wrist. I have already BROKEN 2 bands and will not be buying a 3rd so I consider this a waste of $100. I did buy the MI Band 4, the band is much bigger and more comfortable but I like the SW better on the Fit. In a perfect world I wish you could combine the band from the MI 4 with the FIT watch and have Samsung Pay built in. The MI Band 4 battery is way better however I did get 5-7 days off of the FIT before having to charge it so that is a non-factor for me.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SS2K, we apologize that this experience has been less than ideal. Thank you for taking the time to share your detailed feedback. ^Elizabeth Samsung

  • Rating 4 out of 5 stars with 1 review

    Decent device with the proper expectations

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I purchased this device to work along side many Gear S3. This is a good device with the understanding that it is a basic fitness tracker with HR monitor. I do not use it as a smart watch, I use it for going to the gym and swimming with the understanding that I can be notified as needed. It is not a smart watch by any stretch of the word. The only thing that I do not like is that the steps do not sync between it and my Gear S3 but in the end all of the steps are counted and that is what I find useful.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great minimal fitness tracker/smart watch alt

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Price
    Cons mentioned:
    Apps, Bluetooth, Charging

    Prior to purchasing this I was using a Samsung Galaxy Fit active smart watch (v1). Its a great watch but the battery only lasts around a day. If you want to sleep track you'll never have enough juice on it for that. It also felt a bit heavy on my wrist and had a tendency to turn completely around due to it's weight. I wanted something light and practically non existent. I also wanted something that did a bit less which isn't what everyone's looking for. I wanted to receive push notifications from my phone, have steps tracked along with movement reminders, and have heart rate monitoring but have the option to change the monitoring to every 10 minutes (many trackers only have always on or completely off as an option). The ability to answer my notifications was preferred but not required. I originally planned to go with either a Fitbit Charge 3 or 4 or a Fitbit Inspire. I had even purchased an Inspire from a competing store but they botched the pickup/shipping on it and it either never shipped or they chose not to notify me of it's arrival at the store! The Inspire also had no heart rate options and the HR version is only always on monitoring as far as I can tell. The Charge 3 would have ticked off my requirements save for 1 requirement - my texting and calling. I use Google Voice for all my messaging. There are 3rd party apps to communicate with Google Voice but many reviews I saw seemed hit or miss on the reliability as far as that went and I didn't feel like messing around with so much extra. The Galaxy Fit Active has no such hang up. I wasn't sure going in however since my Fit Active watch has no issue and uses the same apps I decided to try it. It even allows me to use the quick reply option with Google Voice. If you have your Google Voice set to "Use Data/Wifi" for calling you will not see caller ID when receiving a call but rather see "Unknown Number", regardless of whether the caller is in your contacts list or not. At the same price as a Fitbit Charge 3 it has a much nicer screen in my opinion. Its full color and nice and bright, easy to see in all lighting sources I have tested. There are several different watch faces in the app however currently no additional ones available for download. They also offer several widgets which anyone who has used other Samsung smart watch will be familiar with, although not as many as my Fit Active offered (understandable as this is a tracker rather than a full blown smart watch). All in all I'm very happy with this. I've had it over a month now and have found very little about it to complain about. I will say I'm mad at myself for not buying on sale - it was marked down the week before I bought it and I'm sure would have gone on sale again but I chose not to wait. Also, and the reason it's not receiving a full 5 stars, it doesn't get the full 7 days battery it claims in some places I've seen. The very first week I had it, it did seem to. Since it's shrunk back to around 4.5-5.5 days. Not a huge ding for me as my Fit Active barely made a day. I also have had it randomly disconnect from the Bluetooth on my phone, a problem I had with the Fit Active also, however much less than my Fit Active. I'm uncertain if this issue lies with my phone or the apps Samsung uses to communicate with the phone/Bluetooth. This is typically solved by launching the Gear Fit app and letting it re-establish communication, a minor annoyance at best. TLDR: This is a nice tracker with alot of offerings for the price, great for an entry level tracker or someone looking to go minimalist.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Poor quality, poor service, useless warranty!

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Cons mentioned:
    Band

    Very poor quality!!! The band fell apart just after two months. The Samsung warranty is totally a joke! The Samsung representatives were extremely rude! They initially refused to do anything and claimed that it was physical damage which’s not under warranty. After arguing with the reps for two hours, they reluctantly decided to send us only the replacement band. How cheap is that! No more Samsung!!!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great battery life and functionality

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Coming from a basic Fitbit I have been happily surprised with the added functionality AND battery life of this. At a lower price to boot! Although I DO wish it had a "normal buckle like an old fashioned watch. The design is cumbersome to manipulate one handed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    A good motivator to keep moving.....

    |
    Posted .

    Because of problems with my phone, I wasn't able to sync this with the cell phone, thus eliminating a few functions the tracker is capable of. I don't mind this, because I can read the information on the face of the watch, while on some other devices, the information can only be read on the cell phone, and this also doesn't interfere with cell phone calling. I really do like it. It tells me the time, tracks my steps, heart rate, can remind me to breathe properly. I like the step tracker.....good motivation....and love the fact that it tracks my heart rate.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    I love it that smart watch according to count step and workout and all your phone notifications instead of camera and microphone. But price was its great deal.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    good basic fitness tracker

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I bought this one after my Fitbit died, partly because all of my other devices are Samsung and I had hoped they would all work well together. The fitness tracker is just fine and cheaper than the cost of a Fitbit. However, it only works with my phone, not my tablet. My phone is an S8 and my tablet is a Tab 4. I would prefer to have it share information with my tablet, but it won't. It tracks sleep, but not in as great detail as with the Fitbit. It counts steps and distance, it records exercise, but not without turning it on under exercise. It will record that I'm consistently moving, but it won't know that I'm power walking. It records sweeping as exercise, which is nice to get credit for as I sweep my large patio. I have turned notifications off, since I mainly need it for a watch and step counter. I have no idea how well the notifications work.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good basic smart watch/fitness tracker

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Great basic smart watch! Does everything I want it to. Replying to texts can be done with pre-made or short custom texts, but I don't bother with this feature. Counts steps pretty accurately from what I can tell and interfaces with my Samsung phone. For less than 50 dollars, it's a good buy. If you want an EKG or want to talk to your watch you'll need to spring for the big boys, but I basically wanted a cheap step counter that interfaces easily with my phone.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Value

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this because my Samsung Gear S3 battery died. I was quite surprised at how well this watch took the place of my gear S3 for the moment. I especially love the fact that I can charge this watch and not have to charge it again for another three to four days. without a doubt I would recommend this watch to anyone looking to pick up a fitness watch that they don't have to charge on a daily basis

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good buy but step count feature not very accurate

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Overall a good buy. The step counting feature is okay and not very accurate. Washing hands will increase the step count. If you walk very slow it sometimes wouldn't register steps.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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