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Customer Ratings & Reviews

Your price for this item is $990.99
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Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Fold's large screen, innovative design, and impressive camera. They appreciate its durability, multitasking capabilities, and unique form factor. However, some express concerns about its high price and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 173 reviews
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall great experience! But it does come at a price! But if you are looking at this phone make sure you buy the extra Samsung warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    tablet phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a fold I can use it folder as a smartphone or open it as a tablet. I can do anything that a smartphone will do fold or open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The future is now!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was amazing in the time I used it. It's like holding the future in your hand. I would definitely recommend this for any spec head and gadget enthusiast. The folding screen is beautiful even if it is a little fragile. I did not have an issue with it at all. if you use common sense and don't dig at it or wipe it off aggressively you'll be a ok. my only complaint would be the outer screen. It is a little small to type on but for quick interaction it's fine and it's all about the inner display anyway. Cameras are standard fair. Nothing jaw dropping or new. It's Samsung's flair. Overall I loved this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice innovation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's one of the most innovative modern phones in the market today. Without a doubt, it is very different from the rest of the other phones in the market today. I have been using it for 2 days as a daily use and it is hard to get used to the new changes, but I feel it is worth trying if you want something new and innovative. It is a phone that I recommend. It is necessary to wait for its second version to improve certain features, but to be its first generation, Samsung has evolved the way to use a smartphone. Btw, I'm a iPhone user, but this is something that I really need to try and I hope Apple make smartphones like this in the future... Great job Samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Davidstavros, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is absolutely amazing--fast, easy to use, long battery life, very stable, and everyone looks on in amazement when I open it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cell phone out in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance with multitasking feature. It feels like you are owning cell phone and tablet at the same time. Highly recommend++.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CKSA, we're glad to hear that you made the right investment. Welcome to the Samsung family! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    BLOWS ITS COMPETITION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of a kind! There isn't going to be another device that gives this much of a flex and features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Game changing trendy tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first of it's kind phone.. unfolding it in public is like Beyonce walking by a construction site.. HEADS ARE GONNA TURN!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great concept but needs work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone but returned it. The concept is amazing, it worked great, but there are issues with it. The most glaring issue is the price. No phone ever created is worth $1,900.00. Of course this is only my opinion. The screen is very fragile and will damage easily. Hopefully Samsung will continue the folding phone concept, improve the durability of the screen but substantially lower the price and I will be the first to buy it and keep it. Otherwise I loved it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unsure about this phone but it is awesome really fast camera is better also

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    It nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied with this phone. The 2 looks better. It has a larger screen and the price is almost the same.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Different type of phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Comes with the Ear buds that are nice.My only issue is that it tends to overheat quickly when it being used both open and closed . The front camera is amazing but since it's raised it take away a piece of the screen. Program wise it's Android. Screen capturing is difficult at times to do becomes it zooms you in while the phone is open instead of capturing it. Wish they had the screen capture feature on the side bar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Joey, thank you for the feedback! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone ever, can't say enough about it. I love the phone, but its extremely expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very great fantastic phone it’s the greatest phone ever.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Coopy, we’re so happy that you’ve found the perfect phone for you. Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Z fold

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for first foldable phone. will have a lot of improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone browsing the web is amazing on the big screen and the small screen not bad at all

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Twash, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing tech!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing phone. Could never go back to a simple slab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Fold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very unique and different than other phones. I like this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, an Innovative phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone technology has seems to have plateaued over the past few years. I remember when I first started out in the industry and there was so much potential and excitement over phones and it seemed to have died down, but this phone has gotten a lot of us excited again! Of course there is a lot of room to grow in terms of durability and aesthetic design, but it's still an amazing phone and it gets a lot of attention.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello UlrichH, we appreciate you taking the time out of your day to leave us some feedback! ^Elizabeth Samsung

  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Future of phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone the future of phones is here with the foldable from Samsung!

    I would recommend this to a friend