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Customer Ratings & Reviews

Your price for this item is $990.99
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The comparable value price is $1,979.99

Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Fold's large screen, innovative design, and impressive camera. They appreciate its durability, multitasking capabilities, and unique form factor. However, some express concerns about its high price and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 173 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    fold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! love the features and Camera. Kudos Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Fragile

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very easy to use very nice screen but very sensitive high recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Forgot this was a first gen product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review after pre-ordering the Fold 2 so keep that in mind. Performance and camera is something someone would consider not very good considering the older specs but I didnt notice. It runs great, dex mode is awesome when you have 12 gigs of RAM. I would say there's little reason to get this over the Fold 2 unless there's massive savings. This is a good phone in a vacuum if you forget its replacement exists.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big , always like big things so excited I can't wait till I handed it

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone great camera everyone love it and wish to buy one

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone that has a big screen for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    Best phone ever!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best one yet !! I love the big screen !!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    The phone is wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of the phone and camera is phenomenal

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Redds51, we're happy to hear that this phone is working out well for you! Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique device and first of it’s kind. Software needs some work but works well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Frigga23, it is always great to hear from a loyal Samsung customer. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the coolest phones I have ever owned.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NasB, that is great to hear! Thank you for choosing Samsung. ^Elizabeth Samsung

  • Cons mentioned:
    Fragile

    Rated 3 out of 5 stars

    Delicate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone after years of being with an iPhone and they are totally different. The phone was great but very sensitive. I had to be very careful with it. Took it to the beach and sand would get it the cracks of it. need to be very careful with this phone its very delicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer care bay parkway. Brian is best when ever we go he hwlps me and my hubby.very nice customer care.hate goung kp best buy. Phone i used was very good.thanks to brian bay parkway manger he recommended us this phone to my hubby

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but I like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happier with this product than many. The inner display is beautiful and i appreciate the increases screen size. Makes a big difference if you use your phone for GPS. I don't like the front display. Needs work. Much less fragile than I thought it would be. So far I like it. Overall I prefer my note 10 though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and I get compliments all the time about how nice the screen is and how small the phone becomes when folded. And the fact that you can't see the fold crease in the screen.

    I would recommend this to a friend
  • Cons mentioned:
    Fragile

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone however I ended up going with the surface phone buy windows. This phone is good for what it is but its too delicate. Almost dropped it several times I don't want to baby a phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting to get my husband this phone since he discovered it online before most people knew about it in the US. We're with Verizon, they didn't offer the phone. Long story short. He really likes the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once you buy a foldable phone you can't go back!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is expensive but it does feel like a futurish product even after using it for almost 3 months now. Also, it does feel like a finished product, unlike what most reviewers will have you believe. Get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone its amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a guft to my dad. He loves tech. Hes been loving made some fam members switch to samsung aswell. You might thubk the size its huge but its justperf plus new gen smartphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fold but it is Samsung first Project

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fold but it's Samsung first project and you will later have problems with the Hinge. Remember the the new Galaxy Z Fold 2 is out and it's for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flip phone. I bought the 1st gen , 2nd gen and now i have the fold 3. Love this phone

    I would recommend this to a friend