Customers consistently note the Galaxy J2 with 16GB Memory Cell Phone is easy to use and intuitive, with many praising its user-friendly interface and straightforward design. The phone's quality also receives positive feedback, with users highlighting the display and video capabilities. No significant negative aspects were reported. Overall, the product is viewed favorably for its ease of use and satisfactory performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
Pros mentioned:
Phone quality
Rated 4 out of 5 stars
A great purchase for a young one’s first phone!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for my 10 year old. Mainly so she can leave my phone alone but, also for her to use when she has her after school activities. She is able to call/text if needed.
It also allows her to watch movies or listen to music when on long drives/trips.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
For a 2016 model it's a good basic smartphone.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't need the latest smartphone with all the bells and whistles. Had an LG Phoenix
3 prior to this and thought it's more logically laid out. Of course software has improved, but this is MORE user friendly.
I only wish it came with basic things that I had to download off the app store. Calculator, Memopad, voice recorder, etc. should be preloaded. Went through several of each from the app store and still not happy.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hello Renegade, thank you for the feedback! We appreciate you sharing your experience with this phone. ^Elizabeth
Pros mentioned:
Ease of use, Phone quality
Rated 5 out of 5 stars
My husband loves this phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband had his old cell phone for years. He is so happy with this cell phone. People can hear him very clearly on the phone. This phone also takes great video and is easy to use. He gets great reception everywhere in Northern NJ. I got this phone on sale. It's awesome.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Decent phone for the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good enough - great value!
Small in size
Intuitive to use
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone for kids
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung phones don't disappoint. This phone has all kids need to stay connected to parents and friends. It also has the bandwidth for downloads and won't overheat.
I would recommend this to a friend
Pros mentioned:
Phone quality
Rated 5 out of 5 stars
Amazing phone for my daughter
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this phone for my oldest daughter & could not be more happy with it. She loves the freedom of being able to do all of the same things that I can do (we use the unlimited cards to go along with it) & the phone is durable, high quality & the display is so nice. I’d recommend a phone case, to protect it, just in case… but at this price it really can’t be beat.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always liked Samsung brand phones and this one is a nice one too.
I would recommend this to a friend
Pros mentioned:
Phone quality
Rated 3 out of 5 stars
Good phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a decent phone but Best buy over charged me for the phone
No, I would not recommend this to a friend
Pros mentioned:
Phone quality
Rated 4 out of 5 stars
GOOD
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GOOD PHONE WORKS GREAT AS A SECOND PHONE IN CASE YOU BREAK OUT.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy transfer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to transfer my old number and information. Some of my downloaded pictures didn't transfer.
I would recommend this to a friend
Rated 3 out of 5 stars
Not great as a main device
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cheaper phone for traveling or in between replacement, but not reliable or up to spec with better pricier phones.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It is What It Is
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gonna need to memory card 16GB really more like 10-12 with preloaded apps and such. So far no issues but def a beginner smart phone
I would recommend this to a friend
Rated 4 out of 5 stars
Good basic phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good basic phone
Black on black and low profile make buttons hard to find for older people with poor eyesight.
I would recommend this to a friend
Rated 4 out of 5 stars
good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
working okay so far, still learning the phone
Happy to have a phone again.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very easy to use
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to use, great features. The plan is also great, no contract and no hidden fees.
I would recommend this to a friend
Rated 5 out of 5 stars
Good backup phone
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for daughter to use while traveling. good little phone to keep her occupied.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Basic Phone for my Mom
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple, affordable pre-paid setup.. Rep was Patient and Awesome!
I would recommend this to a friend
Rated 5 out of 5 stars
Good phone - does what I want a phone to do.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone has far more capabilities than I use. Works well with no problems so far!
I would recommend this to a friend
Rated 1 out of 5 stars
A new but worthless J2 was sent to me by Best Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a new computer from Best Buy 2 months ago. It works perfectly.
I bought a new TV from Best Buy a month ago the TV works perfectly.
I bought a new J2.It is identical to the pervious Samsung Galax J2 I bought before.
However, the new J2 does not work at all!!!!
Please send me my money back.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not what we wanted
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was not what we thought we needed. It is not compatible with our cell service and we had to return it.