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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Galaxy Note10 256GB's camera quality, screen size, and long battery life. The stylus and ease of use are also frequently praised, along with the ample storage. While some miss the headphone jack and find the price high, the overall positive feedback highlights the phone's strong performance and feature set.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 489 reviews
  • Rated 5 out of 5 stars

    AWESOME PERFORMANCE TOTALLY USER FRIENDLY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note10 is the ultimate device! Even the novice techy can feel like a pro on this device and it's performance is outstanding! Hesitant to call it a phone as it performs tasks and has capabilities far beyond. As it is quite a step up from my previous phone, I was concerned whether I'd utilize the capabilities I was paying for. It has been a painless and actually enjoyable experience! Thank You Best Buy for your Black Friday steal deal that made this purchase possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from s8 to this phone and its awesome. I love the s pen it works great and I love how smooth it works.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is flat out incredible. The camera is amazing and all the features give you a variety of options.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Not let down!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone already, and I haven't even had much time to play with it yet. I took one star away because they took LED notifications away. Frustrating...but I'm sure there are ways around it. Love the new form factor. It's the same size, yet smaller, and sleeker. They claim all day battery, but I am not sure about that one yet. It's fast though. Wow is it fast. I also took away because I lost the expandable memory. Yea, if you get the 5G model you get it back. But I figure it will be a couple of years before the 5G is full main stream....just like when 4G hit. So by then, I will be looking for the note 12. But all in all, this phone is epic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Stylus

    Rated 5 out of 5 stars

    Cell phone with stylus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stylus that fits into the phone when not in use. Battery lasts longer than previous phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best note yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone as always from Samsung. Took about 4 days to learn of the new features and where the old ones I was used to were at. Upgraded from a Samsung S7 to this phone. Not real thrilled about not having upgradable memory (that is with the Note 10+, more money, slightly bigger screen) but I like what it does have and if I run out I will download the data to my computer and start new. Have not taken advantages of all the new features yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery will last for days. Love the camera. Still trying to learn all the ins and outs of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent phone for my wife! She loves everything about it and seems to find out something new about it every so often that continues to impress her, which is enjoyable for me. The form factor is great, the pearl white color looks great with a clear case on it, and the features of the S pen really make you wonder why Samsung is supposedly not releasing a note in 2021...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. The picture quality is excellent. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone. S Pen is my favorite feature. Great price from best buy. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Loving it-like the Note version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Faster speed, greater storage and I'm enjoying the multiple functions the Note offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone is excellent- BUT BUY ELSEWHERE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Note 10 is an amazing piece of technology. I absolutely love it. The phone is great which is why I'm leaving a positive review, but I had a huge problem with best buy. I bought the phone on sale and they strung me along for months pushing my delivery back. I had many trips to the store trying to locate my device. And even after all that I still had to visit Verizon to get it set up on my account properly. Also with best buy phones apparently you pay tax on the entire list price of the item even when its on sale...? I didn't find out about that until it was too late. Is this even legal? Sounds like they pocketed a little extra to me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    No drop calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great camera, no drop calls. Apps are amazing. And the stylus is like a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Has great features and was easy to use since this is my first Samsung Galaxy Note

    No, I would not recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is functional, useful and easy to use. I like the built in stylus too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great all around phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the size as I went from a Note8 to the Note 10. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    It has a great camera and the battery really doe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is much improved the camera is much better And the battery life is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Note10 Gets 5 Stars, Best Buy Gets 2 Stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Note10 256GB Aura Glow for Verizon, the Store Clerk dropped the package in my car yesterday (Curbside Only due to COVID-19 policies) he said thank you, and he left. Instead of getting the Aura Glow I ordered, they gave me the Silver one *Not What I Ordered Best Buy! That is why they only get 3 stars - mediocre care for clients. As for Samsung, I give them 5 stars because the Note10 is a fantastic cell phone, very slim, sleek and fast. One thing to note about the Note10 is that they no longer support a Micro SD Card, but the Note10+ does support a Micro SD card so if you need to have a Micro SD Card then go with the Note10+. For me, 256GB is plenty along with the 8GB RAM. The phone on initial setup has a lot of bloatware you will probably want to uninstall. Since my Samsung Galaxy A51 that I bought from the same Best Buy store 1 week ago decided to fry while I was charging it yesterday, I had to have a new phone and if I wasn't so hard pressed at the time, I would have told Best Buy to take it back and get me the correct one that I ordered. This is why I prefer not to shop at Best Buy any more. Their staff is some of the most uncaring, ungrateful people in electronic stores that I've dealt with in most cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung user for a while now. I upgraded to this phone from the Note 9. I needed a phone where I don’t have to enter my passcode all the time and this phone resolved that with the in display fingerprint sensor. The phone works well and looks sleek. The specifications are awesome with 256gb storage and 8gb of ram. Infinity display looks awesome. Can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs like a dream and great battery life! Second Samsung and still loving it.

    I would recommend this to a friend
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