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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 144 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note20 5G 128GB's camera quality, battery life, and large screen size. Many appreciate the ease of use and the inclusion of the stylus, finding it a valuable tool. However, some users expressed disappointment over the lack of expandable memory. The phone's lightweight design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 144 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started using Samsung phones for about 10 years, this is by far the best phone I have owned. Still learning my ways around it but I think I am going to like it. Next time I can be provide more details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Note20 5G 128GB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the staff at the Pueblo Colorado Store for all their expertise in helping with the purchase of a Samsung Galaxy Note 20 5G 128 cell phone. We are very pleased with the service and getting help in setting up the phone for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes a great phone, BestBuy makes it easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has delivered again with the Note 20, and BestBuy made the trade-in and purchase seamless and simple. With the protective glass and cases in stock.and the phone on sale... why wouldn't you go to them for the purchase?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and picture quality . Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an upgrade from the google pixel 4. So glad i went back to galaxy. Extremely happy with this purchase. One of the best phones ive ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it below $800

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy this at sub $800. Cannot go wrong with this one . Other than screen refresh rate at 60hz. I don't see any limitations in day to day use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Note! :-)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love-Love my Samsung Galaxy Note 20 but am disappointed to hear they will no longer be making them. I have been using the Note since they first started making them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Best Note yet. I tried to switch to Apple but just missed too many things that the Note can do and just got this one and LOVE it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal on Note20 5G (under $600)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone and luckily the Note20 5G was on sale for under $600. Love this phone! Definitely recommend for all the Galaxy fans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is one of the best phones out there on the market. If you are looking for something new please consider buying this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying a phone outside of my carrier, and I am very pleased with the experience. Phone works great and they made the upgrade and trade in a painless experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love THIS particular Store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Best Buy rep soooo helpful. No long lines to wait in, got service immediately. We never use a different Store, this one is THE BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 20. I waited because of the battery issues with previous Notes . There is alot you can do with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Note 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome but fingerprint is way too tempermental. Have to use my passcode too often as the fingerprint will not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung note 20

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Samsung is better than apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The jury is still out on this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I did enough research before buying this phone. I had the S9+. I don't see a lot of differences. You only can use wireless headphones/ear buds. Having to reset all apps is super frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from S8+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got so comfortable with the s8+ that I forgot what I a new phone feels like. Absolutely love my new phone, plastic back and all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone to replace my Samsung S9. Felt like an upgrade but only marginal. Probably is not worth the retail price but is a nice phone if you can get it discounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase from best buy. Best decision i made in a long. I for sure recommend this product to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Note 20 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The only thing I would change is the fingerprint scanner. On my Samsung Galaxy 8 Active, the fingerprint was on the back and with a simple touch it would activate it.

    I would recommend this to a friend