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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 443 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy Note20 5G 128GB's camera quality, battery life, and ease of use. Many appreciate the large screen size and the inclusion of the stylus, finding it helpful for note-taking and other tasks. However, some users expressed disappointment over the lack of a headphone jack and expandable storage. The absence of a memory card slot was also a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 443 reviews
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Beautiful phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and the color on this phone. It just didn't have enough memory nor did it accept a external memory card. If you don't keep a lot in your phone then this would be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really going in for the Galaxy S20 but the new features on the Note 20 had me sold. My favorite is that you can you the stylus as a remote to take pictures. So far I love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my iPhone 11 for this phone and I absolutely love it! The stylus makes for easy note taking when I need to write on the fly. Totally recommend, especially as a writer.

    I would recommend this to a friend
  • Cons mentioned:
    Back material

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an amazing phone for people that like Samsung brand . It is what I wanted , the “plastic “ in the back does not matter we always buy the cover . Awsooome. Phone loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the 8+ to the note 20 was one of the best choices I made. This could be the last note they make, and now samsung has two years to work on a super replacement

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Note20 review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon phone omits a few features and apps that unlocked Samsung version comes with. Otherwise, very fast, lots of cool features, excellent screen resolution and responsive pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to be able to learn how to use it . But as of now... music games, movies are all I use. You know the list of all yor apps...well mine went away or I just can't fine them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely best note in awhile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, the all day battery really stands up to that. I have usedy phone all day without having to charge it. My note 9 had to be charged every few hours. This is a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Note20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the note 20. I'm still getting used to all the new features. So much nicer than my old note 5 Best buy has it for a great price and they were very easy to purchase from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Note 20 is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a long time Samsung phone user. Recently purchased the Samsung Note 20 and I am completely happy with it. Great display, great battery, fast charging and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note20 5G 128GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone i brought for my mom she needed a new phone she brought a screen protector and the bodyguardz case for it i heard the pen is a option so u dont have to use it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome! Samsung has done it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my NOTE!!! It is so perfect. I like big phones and the 3 cameras are unique. Plus it has professional grade camera abilities. This phone is a dream come true.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use, great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Note20 is easy to use and is a nice upgrade from my previous phone. The camera takes great pictures and the phone is a good size, not heavy or cumbersome to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect replacement phone. Upgraded from the previous version. Long battery life. Easy connection to accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Positive upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my best price at Best Buy. Phone works great, no problems, easy switch from my old phone. Setting my old phone to back up everything to Cloud storage saved me. My salesperson was knowledgeable and helpful. I would rate him great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the quality of the camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone i had a note 9 and went in to get a new stylus the Samsung rep talked me into getting it. Great choice. Still learning everything I can do on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Hell yeah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darn good phone little pricey camera is unbelievable sound quality amazing if u get a chance to get this phone grab it up thats why its number 1 on the market

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    No sd card!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to find out it DOES NOT accept an sd card for more storage. Sales rep said it did. Must have confused it as a standard S20. If I'd known, I would have bought another model. Other than that, it's great device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to trade my psid off note 8 in for the new note 20g5 but with the deals they had changes my mind. Great phone slim faster reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! The 6.7 " screen is a perfect size and having speakers at the top and bottom gives the audio a boost. Best of all it's at a great price.

    I would recommend this to a friend