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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 443 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy Note20 5G 128GB's camera quality, battery life, and ease of use. Many appreciate the large screen size and the inclusion of the stylus, finding it helpful for note-taking and other tasks. However, some users expressed disappointment over the lack of a headphone jack and expandable storage. The absence of a memory card slot was also a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 443 reviews
  • Rated 5 out of 5 stars

    Samsung Note 20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a samsung customer all along. Found the Note 20 to be a good phone. The stylus allows for reater flexibility to take notes. Highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Working fast, in particular, with WIFI 6.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is working so fast, in particular, Google map which is heavy to run in previous device. It is also great to work with WIFI 6 with no issue. It helps to connect home wifi with no intermittent disconnection.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I love the camera and everything seems clearer on the screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Got it for my husband and did not have any issues with it. It is easy to use and does not lag/slow down while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Big fan of the Note series of phones. The Camera takes some amazing pictures also. All around a very nice device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very responsive to the touch. Camera quality is just awesome that it takes stunning pictures with great resolutions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this phone and it's features. The display wide, clear and responsive. The note pen works wonderfully with the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. Moving from a note 8 to the note 20 was a big leap in speed and technology. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone has lots of stuff my old one didn't. Thinking about getting another one for Christmas present for husband.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung cellphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Samsung cellphone I have owned yet! I have had them for years and have never had any issues. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the green color that I picked. This is so easy to use and what a difference from the previous phone that I had.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Another good phone in the Note series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Note that I've had (Note 5 and Note 9 before this) and it lives up to all my expectations. I do miss the headphone jack, but that is about the biggest drawback I can find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dreaded having to replace now deceased phone. Trip to Best Buy was painless and my new Samsung Note10 is great.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card slot

    Rated 5 out of 5 stars

    Note 20

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the note 9....my note 9 was a beast but this is the new beast...but I do wish it came with sd card slot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and BestBuy had the best price. Customer service transferred all data over to make for an easy tranasaction

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy Note 20

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I have owned. Very good quality. Tough and easy to use. Just the perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been the best samsung I have owned yet and its really cool all the things you can do with the S pen

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Note 20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone smooth transition form app to app only had a slight issue with Bluetooth but everything else was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had, by far, the best deal on this phone for Verizon. At the time, they were $250 less than Verizon was offering on the same phone. I am also very pleased with the phone. I was upgrading from a Note 5 that has been very good for five years but was becoming obsolete due to the OS security limitations. I wasn't going to get the Note 20 originally because of the price, but Best Buy's deal put it in the price-range of the Pixel 5 and Samsung S20 FE.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Fast processor. This phone, combined with Verizon service, and you get a signal ANYWHERE

    I would recommend this to a friend