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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy Note20 Ultra 5G 128GB's camera quality, battery life, and screen size. Many also appreciate the ease of use, S Pen functionality, and the phone's overall performance. Positive feedback also highlights the refresh rate and the advanced features. However, some customers find the price to be high and the lack of a headphone jack to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,064 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Note 20 Ultra 5G

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a BEAST! It does EXACTLY what they advertised and more. I work from home and use this phone extensively. I've never ran out of battery send I work 10 hours/day. The best feature by far is the pen. Its very smooth, highly functional and downright fun. I can sign documents, write down notes, click it to take a pic and the gestures are so cool. Get one its worth every penny! Samsung knocked it out of the park! Note 20 Ultra 5G. Enough said!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Best Phone Out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great Camera. The bronze color is stunning. Super fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Awesome camera and speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone camera is amazing, speed is great and a huge screen make it a great addition to the note family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Note20 Ultra review.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stylus works great. The phone itself is easy to use. The cost of the phone is a little prohibitive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Large screen, amazing photos and the little pen fits nicely tucked away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. So fast. Pen is great. Took a photo of the moon and couldnt believe the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    1234

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great, such a quick response, the pen is so awesome and convenient. There are so many great things you can do to the phone for your convenience.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Upgraded my S7!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am finally glad to have upgraded from my Galaxy S7 and I am glad I did. The phone is gorgeous. Honestly, anything is a better upgrade than my S7. The pen is a plus for note taking! The phone is definitely bigger than the S7 so it'll take some getting used to. I don't mind that the phone is expensive but honestly they have become quite pricey. Keep in mind that not many tempered glasses hinder the fingerprint sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone Great camera , super wide angle. Very good battery life . Very bright huge screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Samsung Note20 ultra 5g

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Super fast, big screen, great screen. Best buy had the best price for it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best phone ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bar far the best Samsung Note to date. I really liked my Note 8 and I would have kept it but after seeing this phone so decided to upgrade early. It charges faster than my old phone and it is absolutely quicker. Webpages load very fast and it's even quicker over 4G. I'm glad I bought the screen cover because I dropped it once and it didn't break. The camera is sick and the 50x zoom is super impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bronze Note20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! Night photography is so much better than previous versions. The pen is so much better. I did not use the pen much on the Note 3 or the Note 8, but I am using it on this phone. I actually never got the black version. The online purchase was not ready for curbsite pickup as planned so I canceled. Good news is a few weeks later, I got the bronze color at same price and I like the bronze color!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I've had a lot of Notes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from a Note 8 and although it is a very similar experience there are definitely a lot of things I notice that make the upgrade worthwhile; the faster refresh rate, obviously newer and better hardware, biometric reader is in a much better spot, and with the 120h screen the S-pen seems better than ever. Don't like the fact that I have monthly payments again but overall I am happy with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great 5 g phone , loved big screen battery is nice longer pen new features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    I Love It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Notes 8 & 9 (currently use the Galaxy S10) and various iPhones (currently use the iPhone 11) & I am extremely satisfied with the Note 20 Ultra. The screen is big and responsive. Calls are clear when using the speakerphone or earpiece. You have to play with the camera settings to get the type of photos that you desire, but the pictures are detailed & beautiful. I definitely recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    amazing phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! Love it! Takes great pictures! Easy to use! Love the gadgets! So cool to have the pen. Easy to set up. Not sure how I feel about the finger print reader yet. i usually use screen protectors, so there is an interesting circle on the front towards the bottom.. I don't really use finger print reader, so it's a bit distracting sometimes when watching something or looking at photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung Note 20 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love. The Note 20 Ultra is fast and has a ton of features. The transfer of information was great. Enjoying the power share. Has the option to connect a new pen, if broken or lost. The camera takes good pics and the flashlight is brighter than before. I'm getting use to screenhots since buttons are now on the same side. But I really am enjoying this product. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spen is excellent. Love the extra storage option with SD slot

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Business Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for a number of reasons. The one thing that stands out is the quality of the camera and the integration of the S Pen. I have been using the Note series phone starting with the Note 2. This is by far the best phone I have ever owned. Well done Samsung! If I was not able to get such a great trade in on my note 10 the price would have been a hard pill to swallow.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Moving from iPhone 11 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from iPhone 11 Pro Max and gotta say best choice I have made. Screen is massive and beautiful. No complaints as of yet besides the price.

    I would recommend this to a friend