Customers recognize the Galaxy Note20 Ultra 5G 128GB's exceptional camera quality and large screen size as significant strengths. Many appreciate the long battery life and find the phone easy to use, with the stylus and S Pen features receiving considerable praise. However, some customers cite the high price as a drawback, and the lack of a headphone jack is also mentioned as a negative.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 471 reviews
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Highly recommend
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this!! Everything about it is awesome, especially with Best Buy having better deals than ATT. Great pictures, great everything literally, I've been having a blast since I upgraded from my iPhone 6s plus.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
No, I would not recommend this to a friend
Pros mentioned:
Camera quality
Rated 2 out of 5 stars
Bloatware privacy nightmare
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone comes with dozens of unremovable apps that duplicate the Google-provided ones (but worse). Most can't be disabled, many have invasive permissions that also can't be disabled, and some even have ads. Sometimes after an update, everything gets re-enabled.
To reiterate: THIS $1000+ PHONE COMES PRELOADED WITH UNREMOVABLE, AD-FILLED, PRIVACY-INVADING APPS.
Absolutely unacceptable. The only redeeming qualities are the nice camera and stylus.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic White (AT&T)
No, I would not recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 2 out of 5 stars
Not impressive...
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I preordered the phone on the 13th of Febuary and got it yesterday. Rather than review it after 5 minutes of use I am wrting this after 24 hours so can get a real idea of the phone not some fanboi review.
Out of the box the first thing is its a big phone but I bought it knowing it was going to be tablet sized in length. Transfering all my data from my S8+ was simple with samsungs smart switch and took no more than 10 minutes. This has been the easiet transfer of all my data and contacts plus apps Ive ever had well done to Samsung for making this easy as I always worry about that. The built in charger although not the 45w charger does chare the phone quickly its a shame the Ultra didnt come with thie faster charger as standard but at least I get the buds+ as a gift for preordering the phone.
Screen is beautiful and the phone is very smooth even in 60hz mode. The camera which is Samsungs main selling point is impressive compiring it to the s8+ but as Im in TV and work in cameras and lighting Im disserpointed that the quality of the 108MP isnt slightly better. There is a lot of work Samsung need to do on the algorytums to sort out some of the issues Ive found with it. Im not sure who Samsung use as a test bed for the phone but if its your general youtuber cameraman or instagram influenser maybe its time for Samsung to start talking to actual camera engineers and High end users as this really is a disapointment. Colour renditon of the cameras is a little flat and putting it through a vectorscope shows where the issues are. If Samsung want to contact me I will give them some data Ive recorded. Having said that the camera is a massive upgrade from the s8+ and I like the fact there is a pro video mode which I will explore more.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello, LilJohn. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Rated 5 out of 5 stars
Best cell phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love big phones and the note 20 ultra has that along with gorilla glass (victous)
The stylus is excellent as well as the brightness of the best screen on any phone.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Galaxy Note 20 Ultra
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my Samsung Galaxy note 20 Ultra. My little PC so much i can do with it. I ESPECIALLY LOVE PLAYING GTA V on it and being able to connect my xbox controller Bluetooth. Most of my mobile devices have been Galaxy Notes... never a let down and so dependable.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Screen size
Rated 5 out of 5 stars
Love this phone
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this phone. does everything I need it to do. Battery lasts all week, screen is big bright and clear, stylus is great for someone that has a hard time texting (me). the camera is the best, takes great pictures and videos.
overall great phone!
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Best android device around
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Big beautiful screen
Amazing camera
Pen is great for multitasking
Extremely fast and with 5g makes it a bit future proof for a good couple years
Batter lasts a heavy user like me a full day from sun up to sun down.
Speakers are great.
Cons:
It is a very very big phone so small hands stay away.
Apple still has the better messaging system if you like to text
You need to get different phone mount if you use this in a car cradle or tripod because you will want to use this on a tripod for its amazing photography.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
A Must Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best Samsung device I have owned. I have always liked the Note series from Samsung. The Note20 Ultra is very nice. I love the S Pen features, and I love the screen. Camera is nice too and I love the design of the Note20 Ultra as well. Battery life could be better but other than that, I have no complaints. I do also think the price is a bit much for the battery life. I had a V60 ThinQ which had a better battery and it was about 400-500 dollars cheaper, but the V60 has it's flaws too. I left the LG for the Samsung, and I am glad I did. :)
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic White (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use, Screen size
Rated 5 out of 5 stars
Love my samsung note ultra 20
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Love this phone! The camera takes amazing pictures. The size of the phone is great with the large display. They are easy to use. A little pricey but worth it and i got a special with $400 off and traded my old note 9 in which also gave me more off. I love the Samsung Note line of phones. I have always and will always use Samsung. My family has IPhones and have tried to get me to switch but I won't.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Screen size
Rated 5 out of 5 stars
New phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was time to upgrade my old phone due to battery dying too quickly. Splurged on the note 20 ultra. Really loving the battery life on this one. Size is much bigger than I'm use to but not a downfall. Camera is awesome, lots of features and filters for all your posting needs. Still getting to know my phone so not much to review.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic White (AT&T)
I would recommend this to a friend
Pros mentioned:
Battery life, Screen size
Rated 5 out of 5 stars
Love the Note20
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a dedicated Note user I love the phone. Its not a huge difference from the Note10 in my opinion but I don't push my device like some do with heavy games. The slightly larger screen is nice as well. The larger battery is great and charging is really quick. The biggest thing that stood out to me was the fingerprint detection works when your hands are wet. The Note10 was annoying for that reason and this phone fixes that issue.
Overall a really good phone as expected and would recommend to anyone.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Storage
Rated 5 out of 5 stars
Love this last of the Note series......
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Obviously the specs say its the mac daddy but after you use it you realize it real quick. I moved from the Note 10+ to this primarily for the camera and 5g(that my area doesn't have yet). Love the phone but I loved the Note 10+ too. Other than the camera, I really don't see a difference. I'm sure a technical person could but I can't. I hate that the model isnt 256gb though, seem like a no brainer but I guess they saved a few buck by not doing it. With that said, Note 10+ is a mac daddy on a budget, and this is the mac daddy if you're not.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Screen size
Rated 5 out of 5 stars
Samsung - Galaxy Note20 Ultra 5G 128GB
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the phone. It's abused with the amount of work I do, always traveling. Recommend for those needing the larger screen to read books and look at your course/school/PP Slide work.
other notes
I added the SD card, recommend it.
Camera- amazing
Battery Life: Excellent
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Processor speed, Screen size
Cons mentioned:
Price
Rated 5 out of 5 stars
Great upgrade
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great update from my old but trusts Samsung galaxy Note. Speed and great screen. Most importantly the pen is phenomenal. It is smooth and adaptive. One big con! These phones are so expensive! If you can move past the fact that the price of this phone will get you a very nice laptop then it's a very good buy.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Favorite Samsung Device
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best Notes I've had in awhile. Extremely fast, battery lasts for awhile, and the camera is great. I use my phone all day for work and never have any problems with switching between apps, taking pictures, or the phone overheating. I love the matte rose gold back too.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Note 20 Ultra 128GB
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this new phone! The processor is fast and it takes great pics. Internal storage is great and can add additional storage via microSD card up to 1TB. Battery is great, display is super sharp, and the 120hz refresh rate means no flicker in movies.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
The Best phone today!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Galaxy Note 20 ultra 5g is probably the best phone on the market today. The camera is amazing with the ability to take professional stunning pictures. The S pen feature works like magic. Highly recommended if you are looking for fast reliable all around phone.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Okay but need to get better protection for screen
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen got cracked not even 5 mths after even having otterbox, then omled went out. The phone is basically garbage now had to resort to a older phone until i could again upgrade
when purchasing these types of phones please get a solid good screen protector. Good camera, good phone but you have to also pay good to protect it ontop of price of it.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality
Rated 5 out of 5 stars
Great phone!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great phone. Always have loved the notes. May not always use the pen feature, but it is there for those times that it makes things easier. Amazing camera quality. On the larger side of phones so if you're not to keen on large phones I wouldn't suggest the ultra. Finger print reader under the screen works great. Seems like a very quick OS on it. Easily transfer information from your old phone when buying this new one. Makes it to where just about everything is set up the same with some different and new settings of course. Battery life is just great. By 10pm I'm only at 60-70% life and the is with moderate to high use.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 5 out of 5 stars
Love it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the stylus! Phone is way bigger than my old phone, so it helps to have the stylus. Lots of cool tips and tricks. Big screen to watch movies on. Great camera and quality pictures. A lot of storage space.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic White (AT&T)