Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Angle. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Left. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Back. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 11. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 12. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 13. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 14. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 15. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 16. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 17. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 18. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Alt View 19. Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze.
  • Samsung Note20 Ultra 5G - Overview video 0 minutes 30 seconds

Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Bronze (AT&T)

Model:
SM-N986U
SKU:
6422742
Highly rated by customers for:
Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 471 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Note20 Ultra 5G 128GB's exceptional camera quality and large screen size as significant strengths. Many appreciate the long battery life and find the phone easy to use, with the stylus and S Pen features receiving considerable praise. However, some customers cite the high price as a drawback, and the lack of a headphone jack is also mentioned as a negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 471 reviews
  • Pros mentioned:
    Camera quality

    Best Cellphone Ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is absolutely gorgeous and powerful. Picture is amazing and sound quality for phonecalls and media is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    cell phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and is very easy to learn and use. Staff very helpful to get it all set up.

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    super phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 personal preference negative comments, It has no headphone jack, and is unable to do screen shots with S pen.

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, I like quality camera , and I love color of it .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Great buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone! It can do everything. Worth every single penny!

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Samsung Note 20

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Loved the note 10 and this has a better camera. Thats my interest.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    note 20 ultra

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is by far the best phone for pictures and signal i have had to date.

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Love It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I'm still getting used to all the things it can do, but it keeps me interested. Had a small glitch with it blocking simple texts from some places that I'd been dealing with for years, but issue has been resolved.

    I would recommend this to a friend

  • Awesome Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a great product by Samsung. I've been from the S series to the Note series and Samsung never disappoints. Glad to have a stylus back and it does so much more this time. Definitely check out the Samsung Note 20 Plus.

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. I love my new phone. Its easy to handle and I don't need my grand kids to help me out. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Greatest Note yet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Note yet. Love the camera best. Lots of capabilities.

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Galaxy Has Won Me Over Yet Again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Very sleek. Wonderful upgrade from my Note 2. Holds charge for a long time.

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)

    I would recommend this to a friend

  • Best Phone Ever

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my phone.. I've been with galaxy for years This is by far the best yet!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Best Phone this year!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's preorder process leaves a little to be desired but the phone itself is incredible! Upgraded from a pixel2xl and couldn't be happier. Such a large beautiful screen!

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic White (AT&T)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone it works great. It has beautiful picture quality. It has a smooth feel.

    I would recommend this to a friend

  • 5g amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung keeps blowing me away with their sleek designs and incredible models of note.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Note 20 Ultra is a Beast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful tool. I replaced my Note 9 with this phone and I love it.

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic Black (AT&T)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Super fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast, great features, once accustomed to new features and or changes, great device!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Superior phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Absolutely recommend this Note 20 Ultra...there is just nothing I don't love!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Best phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Love the size if the screen. Great for mivies.

    This review is from Samsung - Galaxy Note20 Ultra 5G 128GB - Mystic White (AT&T)

    I would recommend this to a friend
Page 11, Showing 201-220 of 471 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.