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Customer Ratings & Reviews

Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 471 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Note20 Ultra 5G 128GB's exceptional camera quality and large screen size as significant strengths. Many appreciate the long battery life and find the phone easy to use, with the stylus and S Pen features receiving considerable praise. However, some customers cite the high price as a drawback, and the lack of a headphone jack is also mentioned as a negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 471 reviews
  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the phone very long but so far I really like the features. I really like that it was basically a free upgrade with $200 from best buy and $1000 from AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love phone just wish they sent earbuds with it like Note 10 did. There's no aux jack so can't use just regular earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. No issues with the phone after a year. Could have a little battery life but still is not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 20 Ultra 5G. Online order experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order online, received the phone on time as described. Very good experience. Best Buy had a very good discount on this phone. They beat AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep I dealt with at the store in Monroe was amazing!! Thankfully she was on top of all that I needed to resolve my issues to purchase and activate my 2 new phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I needed was time to get used to having my buttons switched from one side to the other. I dont think the battery life is as good as it should be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready to upgrade and got this on sale my only problem the phone should have had more memory I came from the note 10+ with 256gb this has 128gb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until next years model comes out, this is the top of the line! The stylus is incredibly useful with many other capabilities than just writing on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say that I have a lot to learn about the ways to use this phone. I have already learned new things for screen writing. I am enjoying the learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a well rounded device . One of the best of 2020. Sure some phones have better specs but to me this is most well rounded device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best note to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a galaxy note owner since the beginning and im always impressed with every new note that comes out this one is no different best phone out right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Note 9, this phone sure is a nice upgrade. Navigation is smooth and flawless. Pair it with a nice case to protect from accidental drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've had! Held out forever on going for the note line, wish i had switched sooner! Does everything i need plus more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTHER APPROVED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my Mother and she loves it! I wanted her to an iPhone but she feels like she made the right choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrible Pickup/Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pickup was a complete nightmare, got 2 phones, 1 was ready, the other one was supposed to be and took a week and was never even told it was ready. Then I got there and was told it was already picked up. Hours later, the order was redone and the phone was still there with a note on it. Very unorganized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long enough to use all of its features. So far, the e mail, and phone are excellent. I am anxious to use the phone and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20 Ultra

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working through things. Phone has alot of intersting apps and functions. Overall very happy with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth like butter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Note series phone to date. The refresh time makes the screen just seem to glide along with every action you make on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and very pleased with the quality of the product purchased. Always been a Samsung fan and this is the best phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. My guy at Best Buy was great. I wasn't sure which phone to buy and I was definitely steered in the perfect direction.

    I would recommend this to a friend