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Customer Ratings & Reviews

Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 471 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Note20 Ultra 5G 128GB's exceptional camera quality and large screen size as significant strengths. Many appreciate the long battery life and find the phone easy to use, with the stylus and S Pen features receiving considerable praise. However, some customers cite the high price as a drawback, and the lack of a headphone jack is also mentioned as a negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 471 reviews
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, able to use phone like a mini tablet... open multiple windows and remote log into my desktops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but the camera lenses stick out too far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive phone, seems like samsung could have refined the design. The note 10 was a more sleek design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great upgrade from my last note I recommend to anyone who is wanting to upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, easy to use, so far best galaxy I have got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! Big fan of androids, and this is no exception. Very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I enjoy the many features this phone has to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung note 20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Having a small problem text notification does make sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been good. Nothing just totally amazing. Still playing and learning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Luv it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as glorifying as it was made 2 be. But still a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylist doesn’t work like the old one. Harder to turn on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 20 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed upgrade of my mobile device. Galaxy Note 20 Ultra

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color n love the phone I get along of compliments on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning the phone but so far so good, a nice purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for Christmas. 5G and 8k video camera shots.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kaye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need lots of help to learn to use. Quite expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are upgrades from the note 10 plus to this phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features that I like and several that I don't... great zoom on camera but don't like that all the buttons are on one side, it makes taking screen shots harder. Not super in love with it like I was hoping...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great phone, poor transition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked forward to getting this phone and working with Best Buy (previous experience with AT&T not so special). Phone works as anticipated, however, transistion team (there were 3 of them!) wanted me out the door as soon as possible. Data transfer process from my old phone was incomplete and none of my 'team' cared whether anything was missing. Had I not followed the process closely and looked to assure everything was there, I would have lost valuable data. NO excuse for an incomplete transfer, should be automatic. Overall rating would be 1 Star (for Best Buy) were it not that I like the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap feeling compared to a iPhone. I guess i'm just biased towards Apple but their stuff feels like higher quality even though they use Samsung parts all the time lol

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I asked for a Google Pixel 4a.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know its too sensitive. I asked for a Google Pixel 4a. This phone is too big. Everyone has there own opinion.

    No, I would not recommend this to a friend