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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 471 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Note20 Ultra 5G 128GB's exceptional camera quality and large screen size as significant strengths. Many appreciate the long battery life and find the phone easy to use, with the stylus and S Pen features receiving considerable praise. However, some customers cite the high price as a drawback, and the lack of a headphone jack is also mentioned as a negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 471 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Note 20 Ultra 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always have had Notes! It the perfect to go Phone/Computer Gaget...Love the S pen it Always comes in handy..Note 20 Ultra 5G is fast, powerful, does a lot its a must have! Happy with my purchased

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Its a beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing phone!!! I upgraded from note 8 to this beast and I noticed how my note 8 was showing its age. I thought about switching to apple for a change but note 20 ultra was hard to resist lol.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Huge Screen Expandable Memory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone thus far!! Fantastic detail on screen. Love the ability to epand memory. A little heavier than previous phone and camera bump is a little hard to get use to. Finding a case is a little difficult due to limited options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 4 out of 5 stars

    My upgrade from a Note 8

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a note 8 and upgraded to the 20 ultra. It's a nice phone but not much different from my previous 8. I do love the note model phones and am happy with it. Itd be nice if the note 20 ULTRA came with the ULTRA zoom offered in the 20 and 21 ULTRA. Good old samsung marketing I guess. But, BEST BUY does usually have promotions and the did once again for my purchase. It's a quick, user friendly device that seems to be working.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge samsung fan. After getting my last one stolen and using a back up iphone, getting this was a huge relief its super fast camera is amazing the speakers are great and sound very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love My New Note 20 Ultra 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a week and I absolutely love the ease and efficiency of it. I especially like the s pen. It makes writing messages and other things easier.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Another master piece.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new flagship model from Samsung. I used have Galaxy S, and swap to Note this time. Fast, 120hz frame rate, pen is nice to have one for note, mark and memos. Big sized phone with big screen. Go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Note 20 Ultra good all around phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 20 ultra feels similar to my note 10 plus overall im happy with the phone. 120hz screen when enabled is smooth, taking pictures seem similar to my note 10, i do wish the power button was a little bit higher i tend to press it from time to time. seems like i get better battery on my note 10 but then again i have the 120hz on all the time. I skipped the Fold series phones since i think its a gimmick and it has a smaller battery and no sim card expansion. overall im happy with my note 20 ultra hopefully they dont end the note line i will upgrade to the next note for sure next year. if you have an earlier note like the note 10plus no need to upgrade it feels very similar in speed and over all feel.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. It is large so I recommend looking at it in person before purchasing as it may be too big for some. Speedy, great screen, great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Better Late than never -- Galaxy Note20 Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review over a year after I purchased it. It is a great phone. Battery life is great. The camera is great -- it is just an overall great phone.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    I'm in love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this phone and was waiting excitedly for it's release and then got concerned of a possible let down/disappointment. But...no! This phone does everything I want and need and more! There was a learning curve for me since I had never used a galaxy phone, but so happy I did the switch, totally worth it. One down side however is short battery life, especially if you're constantly using your phone, like me. Heads up, no headphone jack forcing you to get wireless headphones, but I guess u can see it as an upgrade in technology.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fantastic, if it's the last Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is so fast, I have to just make a slight flick to scroll; battery lasts all day, charges fast even on just 25W; camera takes fantastic pictures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. No issues, great battery life, easy sales process from best buy. Picture quality has been great so far. Hopefully this won't be the last of the Note series.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No more iphone for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed from an iphone to this samsung phone and it did take a little getting used to but I love it! The pictures it takes are amazing! And I love the pen to take notes

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Unbeatable in my Opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed and lightening fast! The camera can't be beat. However, I think they should provide a quick start manual tat sows the changes in operation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Monster Note 20 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone right here is just excellent. I have yet to find something I don't enjoy about this phone. Only phone in the market with a stylus. The three cameras do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing phone that still has expandable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone the screen is spectacular and the phone is lighting fast. And above all I love that i can still use an SD card to expand the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great, battery life and screen size was reasons for this purchase. Either have let me down. S pen is great after getting use to. Camera is excellent as well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY NOTE 20 ULTRA

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had such a good cell phone in my life and without faults, excellent product that exceeds expectations

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung Note 20 ultra.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever had. Period. Not much to complain about. Camera make nice sharp pictures. Phone voice is clear and clean of noises. It is fast. Well, pricey.

    I would recommend this to a friend
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