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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1257 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Galaxy Note20 Ultra 5G 128GB (Unlocked) for its exceptional camera, long battery life, and the multifunctionality of the S Pen. While some find the price expensive, many agree that it is comparable to other phones in its range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,257 reviews
  • Rated 5 out of 5 stars

    Follow your heart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this phone has taught me one thing, do NOT listen to the experts. This is the best phone I have ever owned and I was fortunate enough to get it from the best mobile department ever. Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 20 ultra

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note series continues to impress! Best phone on the market! So many features. Samsung is where it's at!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartphone is great, it's fast and it has many apps or functions that can make your life easier. I enjoy every second I use it because it is pretty, and it can help you with your homework!

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 4 out of 5 stars

    Better get one while you can.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the big screen and the pen. My first experience was with Note7, glad I got this since they are discontinuing the Note. The pen nib can't be repaired like previous iterations of the pen. I worry about the large piece of glass over the camera. So get protection by buying the right case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    This phone is sexy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my note 20 ultra the screen is amazing the camera is fantastic and the way the way it feels in the hand is priceless id buy one for everyone in the family beats apple by far

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera, have a big memory capacity, water proof, you can have google drive and use M. office on the phone. It is big enough to see a movie or documental anytime you want.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal phone! Definitely Samsung’s bests phone yet. Phone has no lag, S pen is interactive with the screen and the customizations are excellent. Battery life is also great so far.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    All I Need...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! Its a beast that handles everyday things and creative activities effeciently! The only con is the price tag, but if you can afford, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and hype. It gets better signal than any other phone I purchased before. Great camera too and color is real nice.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Good end to the note line

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone , very productive when you need it to be especially with the s pen. Feels like writing on paper. The processor is fast for gaming and the 120 hz refresh rate is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Phone!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! So excited I waited to get this one instead of the last Gen. Also had issues through Samsung when I tried to order this phone, I recieved it and it didn't work so I had to send it back. Then I found a great deal on it through Best Buy and bought it through them and I couldn't be happier! Still waiting for Samsung to refund me the 1K I spent on the one I purchased through them so all in all, pick Best Buy over Samsung, less hassle and less stress and you won't be out 1K like I am.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Power phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still rocking this phone, no need for an upgrade anytime soon. It does lack a headphone jack, but I use Bluetooth. Great camera, plenty of ram

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st non Apple phone in 7 years. (Fix OneDrive!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this 128GB version and picked up the 512GB version. The first week after moving away from my Apple ecosystem was tough, Apple does a phenomenal job at locking you in once you start down that path. I'm happy I didn't give up and switch back! The one gripe/complaint I do have is whatever Microsoft, Samsung and Google has going on with OneDrive. When using Samsung sync via OneDrive it totally screws up everything when also using an SD card for storage. I have a 1TB card installed and OneDrive refuses to run off the card. After endless research and tech support it was confirmed not to work. Prior OS updated supported it but recent releases/updates disabled it. Not cool!!!! The main reason I moved away from Apple was the need for additional storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Samsung Note 10+ and let me tell you this newer phone is amazing. From its 5G speed, speed of the phone itself to the great camera. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Better Than Iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing phone! I initially was going to get myself an iPhone but i am so glad i didn't! This phone runs so smooth, great camera and overall an excellent phone.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    The One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best phone out there, just really expensive. It cost a few hundred more than my Samsung S21 but its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large phone with a stylus. I don't use the stylus much, but sometimes I need to select something and fingers are not precise enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Note20 ultra 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I had the note 9 and was a big fan then. This phone has it all tones of power on this device and battery life isnt bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Really good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Great storage and proceszing power. This phone can do everything. The camera quality is amazing too

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the note10 plus before this one. I would say this phone is much smoother, operating it is much smoother. The only downfall is the battery doesn't last as long as my note10 plus. Other than that, the camera is incredible, you can do so much more with the pen now also.

    I would recommend this to a friend