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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1257 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Galaxy Note20 Ultra 5G 128GB (Unlocked) for its exceptional camera, long battery life, and the multifunctionality of the S Pen. While some find the price expensive, many agree that it is comparable to other phones in its range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,257 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have like 3 weeks with the phone, its awesome. The cameras works fine. The snapdragon 865+ makes its work, everything goes fast. Its a big phone, so you have to see if it's for you. With The s-pen taking pictures is more easy with the air gestures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best purchase ever, forget about Apple.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it really need a review? This is the pinnacle of smartphone technology, Samsung took a decade of data and trial and error and made the best phone ever. 120hz display, gorilla glass victus, 108mp camera, the best of best is in this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is incredible, the note capabilities are so good and I weirdly use that feature all the time. Switched from iPhone... just love it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Note Series Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredibly expensive, but I feel like it hits most of the marks that I'd expect. The display and build quality are amazing. My only complaint is the battery life. It's not terrible, but I usually can't make it a full day without charging a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing piece of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. It has been at the top of its league for a couple of years and it still feels like it can compete today. It has an incredible camera and beautiful display.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone, steep price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, steep price. Thing is blazing fast, never have any slowdowns with all the ram it has got. Few little problems here and there such as trying to find a glass cover for the thing, one that is good at least, is neigh impossible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has good speed and ram. Batterly life stays all day might be a little less than the galaxy s20 ultra but even if your using it all day olenty of battery

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Depends what phone you currently own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As anticipated the new Note 20 series have arrived so I had to go and grab one like I always grab the new flagship phones. So after spending the day with my new Note 20 ultra I figured I would go through it and do a review. First off let's take a look at the price $1249.99 plus tax, I mean for that kind of money you can buy a 21.5 iMac, wow! Ok so I've sadly gotten use to paying crazy cash for phone having the S20 Ultra and the Fold and the 11 Max Pro so no shocker there. If you have an S20 Ultra like me I definitely would not recommend the upgrade because its more of a down grade. So the phone has 12GB of ram so does the S20 Ultra, it has 128 GB internal memory on both the Note 20 has a 10 megapixel front camera the S20 Ultra has a 40 megapixel the Note 20 Ultra has a smaller battery at 4500 vs the S20 Ultra 5000. They did fix the mess that they made on the S20 Ultra in the Note 20 the pixel density is better on the S20. I mean its a great phone but not worth the upgrade. I see it as a down grade from the S20 Ultra I could only give it 3 stars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone especially if you don't have Verizon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and it blows the anti American Apple right out of the water. I am not political but to be honest neither should a Company be either and Apple who has been busted many many times putting used parts into their news phones has gone political. Far Left to be exact. I used to always buy apple products but now they have decided that you can't use TMOBILE service on their new phones. Hmm T-Mobile bought out Sprint and AT&T making then 2x's the size of Verizon with 82% more coverage areas than Verizon and yes even a fraction of the price on service. Folks point is Samsung is higher quality, lighter and better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung note 20 Ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung 20 Ultra is has a nice big screen and the pictures look amazing only thing that my Google Duo app is not working properly it keeps ringing even after I pickup the call . I have to hang up and call the person back.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Battery still lasts 1 day and a half over 2 months later. I did a lot of research and this was the best phone available when I bought it in November 2020.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but needs improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good and big. Sharp display. But it does lag and freeze quite often. Wifi disconnects quite a bit and I have tried 3 different wifis. I have 5g but it doesn't display 5g...LTE+ Even with a fast refresh rate its not always that way. My A51 5G sometimes is faster. With how expensive this phone is there definitely needs updates to improve many things.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this phone everywhere and I finally found it at Best Buy and I'm so lucky. It's hands down the best phone I've ever had and works amazing! The features and the camera are everything! Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its the phone that you thought it would be. Its quick and allows us to do whatever we want. Hopefully it doesnt slow down in a few years and we can keep this for a long time to come. The stylus is barely used but its there if we need it. The cameras are considerably better on this then any other phone weve owned and we are a samsung family.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Best phone I've owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever had.... s pen for life, baby... this will be my daily til maybe next year if they continue the note line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitch in the camera at first but i think that was Samsung thing. Highly recommend its cute and big love the stylist easier to use the phone with nails and or gloves

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Shiny smooth goodness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a note 8 to a note 20 ultra 5g. Awesome speed and pictures. Space zoom isn't clear though. Also didn't like the hole on the front screen for the camera but will get used to it I think. Great, smooth phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My only trusted brand/phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 years getting the latest galaxy. Im amazed with every feature each generation comes with. And of course the OLED screens and battery life! U cant go wrong with Samsung galaxy ultra

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    amazing phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone ! unlocked will work fine with tmobile super fast, smooth. just awesomeness ! highly recommend it it is onsale for 300 less right now !! just get it

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    Great product, other than the Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, and totally not impressed with the Camera. my note 10 camera never had continual focus issues as the 20 does. Granted the 20 will take better pictures, from a far..and has many options, but when trying to take a simple close shot, I can't tell you how many times I wanted to smash this phone to the ground, it focuses like, well, over and over and over and over ..regardless of the setting I use.. it constantly searches for the sweet spot, and then takes the picture when its out of focus. The rest of the note features work as expected. Maybe I don't know how to use the Camera..... because my expensive Camera's are well.. real easy to use... oh, my bad..they cost as much as this phone.. as does a Microsoft pro tablet...etc etc... Would I buy it again, yes, because I am stupid.. there you have it..

    I would recommend this to a friend