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Customer Ratings & Reviews

Your price for this item is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Note20 Ultra 5G's camera, storage, battery life, memory, stylus, performance, and S pen. They appreciate the high-quality photos and videos, the large storage capacity, the long battery life, the expandable memory, the fun and useful stylus, the smooth performance, and the innovative S pen. However, some customers find the phone to be pricey and have limited 5G service in their area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! Feels great in the hand and responsive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Bought it to replace my Samsung S7 Edge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glaxy note 20 ultra 512 gb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe that is amazing phone I am very happy ☺

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone with lots of features. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good and love it easy to use and good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I have to say what an amazing phone this is!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung galaxy note 20 ultra, is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung note 20 ultra 5g

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best phone from sansung I love I need one more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a great buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is user friendly and works well with my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Samsung galaxy note 20 ultra 5G 512GB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically I just wanted to say that the battery suck for phone that cost so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great a little larger than I wanted but 5G is awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return Policy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this phone and was told that my credit for my trade-in phone was not going to come back to me?? I was told at the Southpark Meadowns store in Austin Texas by the manager that I was NOT going to get my old phone, my credit or cash back during the return. So this review is more for the experience at BEST BUY and their return policy than the phone itself. So do not buy phones at BEST BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a good phone but when T mobile took over they put in they system its a 128 gb but clearly its 512 gb

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big amazing phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start off with only issue: The ultra is huge. It's literally ALL screen so accidental touches will happen. As for everything else, this phone is beautiful, fast and extremely responsive. I've tested most features ( waiting for Xbox live) and none disappoint. EVERYTHING you view is crystal clear and battery so far is excellent. I received my phone 2 days ago and it's still running off the factory charge with moderate use. Two days with 71% out of the box. Worth the upgrade from my note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and very efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones still in the market. I am using this phone for the past 4 years and i had never have any complaints nor any defects/glitches till now. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    5g

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, 5g is ok limited service area. I knew this when I bought it so no big deal. It will get better. Just dont let best buy transfer your service. The girl changed my plan on both this phone and my wifes iPhone (wife didnt get a new phone) and dropped my watch off of my sprint plan and all of my device protection plans. She told me all she was going to do was add 5G service to my line and no other changes. I confirmed this with her many times. Took two days with sprint to get it set back up. She also back up my data and I am still trying to get my passwords to auto fill on my phone. Everything still works in google, its been 4 night (20 hours so far) of pure hell. Phone is great best buy employees setting up device not so much. First and last time I buy a phone at best buy, next time I will buy from Sprint/T-Mobile and save the days of hassle.

    I would recommend this to a friend