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Customer Ratings & Reviews

Samsung - Galaxy Note8 64GB (Unlocked) - Midnight Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1214 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 15 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-17 of 17 Reviews
  • Rating: 1 out of 5 stars

    Another Junk Note Phone

    Posted
    NotHappywithSAMSUNG
    • My Best Buy® Elite MemberElite Member

    This is the fourth Samsung cell phone with problems. I had a S5 great phone, then purchased a Note 7, recalled both of them had to replace it with S7 after return and wait for Samsung to fix Note 7 problems. Samsung said they would make it up to all of the Note 7 owners. Their offer was a joke. So I keep the S7, it failed right after the warranty expired. Good thing Best Buy cares about it's customers they worked with me to upgrade to new Note 8. Note8 less than 6 months old SCREEN BURN IN and Battery last less than a day. Contacted Samsung support since it's still under manufacture warranty. You would think after all the Note 7 problems they would be more helpful, NOT! wipe your phone send it to them maybe you'll get it back in 10 business day. This is a know problem, they should over night a replacement to me. If it was an Apple device I could exchange it at my local store. Think I'll stop buying Samsung if this is the service I get for defective devices.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Burn in issues

    Posted
    EliasGonzalez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Screen burn-in in less than 6 month. Samsung doesn't offer a good warranty package. They asked me to factory reset the device and send it via mail. Then wait 7-9 business days. They didn't have any options for me to take the phone to repair it. Or send me a replacement then I send this one back. That is horrible, I cant send my phone for so long. I use it daily. The keyboard is completely burned in the screen if you put a white or blue image you can see the keyboard clearly. I would recommend to stay away from samsung. Apple offers far better warranty. They replace the display in the spot.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Too expensive

    Posted
    Lorde0506
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone had me super excited because of all the false advertising the media and internet talked about. I bought the phone for almost a whopping 1300.00 dollars from best buy. Once I purchased the phone I started to question why I wanted the phone for that amount if money. I now realise I made a huge mistake because the phone does nothing my last note did ... I'm so upset on how I could spend that much of my hard earned money on such a lame phone...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Usual Samsung, little updates for Unlocked version

    Posted
    hoyafan
    • My Best Buy® MemberMember

    In typical Samsung fashion, they are not updating this model the way they themselves update the locked phones. Why ? They won't say, but be warned, asking people to spend $900 on a phone with no regular updates is not a good way to do business.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Sold me a Note8 and sims card for Sprint

    Posted
    DAS528
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Took the phone to Sprint for activation and it wasn't a Sprint phone. Returned to the store and was charged for sims card. Their mistake not mine, should not have had to pay for the card.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Best Buy must be selling refurbished or returned p

    Posted
    RichZ
    • Verified PurchaserVerified Purchase

    This is the 3rd Samsung phone I have purchased from the Beavercreek Best Buy in 13 months, all of them have been defective. And YES, they do sell refurbished merchandise and tell a customer it is new.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very complicated/Camera no good

    Posted
    BonitaMija
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very complicated phone /camera no good. Im not going to recommend this to my friend .It does not worth for its value.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    PROBLEMS WITH PERFORMANCE

    Posted
    DRJUANCARLOS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I VE BEEN HAVING PROBLEMS WITH THE PHONE THE SCREEN FROZESAND DO NOT RESPOND HAVE TO RESET IT SEVERAL TIMES A DAY

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a Dual Sim

    Posted
    JDSidana
    • Verified PurchaserVerified Purchase

    Version sold by Best Buy is not a Dual sim version, allows for a sim and a memory card only. Not advertised as such. Disappointing!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Battery?

    Posted
    JohnnyBee

    Does NOT have a removable battery, which is a BIG DEAL-KILLER for all power users!!! Too bad because it has many wonderful features.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    I want my iPhone back!!!!

    Posted
    CDavis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Crashes unexpectedly. Apps are not user friendly. Installing things are not user friendly. I hate it and now I'm stuck with it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Brick

    Posted
    JlmJr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    $1000.00 brick. Useless for Verizon. Unlocked and says that it will work with Verizon. It does not. Buyers beware.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    I don't want it at all

    Posted
    Gwoas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It has problem with hearing from the Mike when i talk with others is hard for them to hear me

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    frustration

    Posted
    nedim
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm disappointed this device screen is too narrow I will definitely return thish device just wasting money

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Phone great, Unlocked version horrible

    Posted
    Letetia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Apparently unlock phones do not work with ATT. I switched to ATT phone and it works great.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    No good

    Posted
    Sonny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchase Note 8 but did not get my 10% discount when applied for best buy credit card.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Battery Life

    Posted
    mat1258
    • My Best Buy® MemberMember

    Non removable battery is a deal killer after my Note 5 and it's poor battery life !

    No, I would not recommend this to a friend