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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,676 reviews
  • Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeds my expectations. The picture quality is amazing. The S pen with remote is a great feature for taking group photos. I'm sure I haven't even scratched the surface of what this phone is capable of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, upgraded from a Samsung S8+. Faster device and Camara quality is awesome, very impressed with it, been taking pictures in low light settings without flash and was blown away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Note9. With the powerful built-in S Pen, take notes without unlocking your screen, handwrite messages and make GIFs. This Samsung Galaxy Note9 comes with a long-lasting 4000mAh battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about this phone now with Stereo speakers, remote control on the S-Pen, and the most important 4000mAh battery to last you all day. That is just a few features of this awesome phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung does it again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung loyalist but with great reason. The Note9 is incredible. The only complaint I ever have is the bloatware that can't be deleted. But the screen, camera, weight, size - all great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the Note 9 and I'm still exploring its features so Im sure I'll end up loving it more!! Im so happy I was able to get it in a color I really like. I miss the days when I used to get whatever phone had just been released for free because I was upgrading but Im good with the deal I got. It arrived earlier than I expected and Im so glad Best Buy requires a signature at delivery because a couple of days later my package from a different store was given to a random person across the street from my house by the UPS delivery man. Im getting off topic...So in conclusion: Im happy with my purchase, would recommend both Best Buy & Samsung Galaxy phones and I really LOVE my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice graphics, the speaker is way louder than the s7 that I had before and the screen is great. This phone also has awesome battery life. I can use it all day and still have juice when I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, superb battery, functions are pretty awesome [i.e. splitting views, being able to do multiple things on phone at once, the handwriting/texting features, etc]. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my note. I need to email and use my computer quiet frequently. I love how I can work from my phone. The pem comes in handy for smaller projects. It also helps when taking selfies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even begun to try to figure out all the new stuff with the phone. The new camera is fantastic though. My daughter is completely in envy of the camera. Much faster than the old note 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone compared to the LGG6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9 the stylus allows me to take pictures away from the phone. The phone takes great quality pictures, movies are awesome and the speaker sounds perfect outloud. I love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note ever?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely have to say so. Cameras...escellent. S-Pen...excellent. Battery life...excellent. What more can be said. Bit pricey, yes but not as expensive as the new iPhones are maxed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an upgrade to my Samsung 8 and I'm so happy that I did. I love the note 9!! The camera is great!! I have so much storage space too. I'm still finding new things to do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone because of the fast processor and stylus. After which I realize I would probably never use a stylus. I was wrong I've used it several times and I'm very happy with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a long time to upgrade due to lack of phone cases AND because the sales on phones were only for new customers, so thanks Samsung for rewarding longterm customers. I'm glad i finally took the plunge. I LOVE THE NOTE 9! I love the pen but sometimes it wont let me just touch the screen with my finger for something simple. It doesnt happen often so its not too annoying. I've not tried the remote option for pictures yet but I have my own emoji. so fun! I think the best thing is that my phone NEVER goes dead and I use it quite a bit for work and my side business. Love the battery life! my other favorite thing is the camera features. It takes great pictures!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sleek design

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone! The camera is good (esp. if I learn how to utilize all it's functions). I appreciate the easy access bar that can be hidden until needed (to obtain your apps). Movies play well & clear just wish the stylus stayed in more & that the live videos aren't pixelated on playback. Overall, it's great for work (creating and/or editing spreadsheets etc.).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever....until the next big thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is an exceptionally impressive phone with the ability to write notes on the go and take the best photos of any phone I've seen to date. The long battery life is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider this more of a small tablet or a mini computer. Does more than any other phone. Bought the Note9 over the S9 and S9+ due to the pen features, extra memory and larger battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cell phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the email that my phone was ready for pickup the same day I placed the order. Great phone. Easy to use, with new options that make the phone a great choice over the Note8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am pleased with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of the note 9. It has a very quick operating system and is very user friendly. I love using the pen as a remote to take pictures from across the room.

    I would recommend this to a friend