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Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1668 reviews

97%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 49 reviews

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  • Rating: 5 out of 5 stars

    Oustanding Phone!

    Posted
    Hindu

    I upgraded from a ATT branded Note 8 and initially I was asking myself why? So one week after purchase of the unlocked variant here we go. The first thing you notice is the screen is better...it's difficult to quantify but you just go WOW...especially when watching HDR content from Netflix or whoever. Blacks darker...contrasts higher...colors brighter. Just better. I've never been big into watching high quality video on a phone but this baby could change that. Similar results when doing photography...even though the imager is the same as the Note 8. And the low light performance of the imager is remarkable. Shooting at dusk or in a darkened (but not dark) room...you'll think no way I'll get that shot without a flash...but you do! Now let's talk about the S pen. I don't doodle and I don't draw...but I LOVE that the S pen now becomes a mini remote for the camera...and several other apps. But primarily the camera...you can now take a pic/selfie with the main back mounted camera and use the S pen to trip the shutter. Sure you can't see exactly how the image will look first...for that you'll have to use the front camera...but you no longer have to worry about dropping the phone or not finding the shutter button while pointing the 12MP back camera at yourself...just hold the S pen in your hand and click the button...mission accomplished! The other S pen trick I like is the ability to jot notes, reminders etc. on the black lock screen (in YELLOW ink thank you very much) for later use. Friends will go "that is SO cool!" The bad news is that when you view the note later the yellow ink is not the easiest to read when viewing it on a WHITE background which is the only choice when viewing the saved note. Ok now let's talk sound. The Note 8 had one speaker...the Note 9 has two. "Big deal" you say. And you would be right until you flip the switch to enable Dolby ATMOS in the settings! Suddenly the sound has spatial dispersion to both side of the phone...and it gets louder...quite a bit louder! And it has base response! Not a lot I admit...these speakers are tiny...but it has some! So now watching Netflix or other vid without headphones is a real option. Oh and the earbuds provided are exactly the same as the Note 8. They are actually quite good especially after you purchase some squishy foam based tips to replace the crumby silicone ones they come with. The OEM tips fall out of my ears and lack any base response. Next battery. I don't usually kill my battery because I'm not usually too phone attached. But again that could change...see above. Yesterday I TRIED to kill the battery. No charging after the day started. Full day of texting photos blah blah blah...then my schedule changed and I had to jump on a plane. Quick! Download 3 episodes of Altered Carbon on Netflix. With 128gb of internal storage, no carrier bloatware to waste it and an unlimited data plan it was on! Downloaded 3 episodes in the background while driving to, walking around and then waiting at the airport. Took 90 minutes but they were all on board when we departed. Also took the battery from 80% to 50% just doing the downloads and some other stuff on the phone while it was happening. No problem except that if you try to download anything else while all that vid is downloading it will be SLOW. Watched two full episodes and approximately 75% screen brightness (it's HDR video after all) and walked off the airplane 3 hours later with 20% battery left! NOT BAD AT ALL! My Note 8 wouldn't have done that...and wouldn't have looked as good doing it! That screen again. Last point. I love that I can unlock the phone and turn on the screen by tapping one finger on the fingerprint sensor...but for when you can't do that the NOTE 9 now offers iris scanning combined with facial recognition to unlock/turn on the phone. All you need to do is hit the screen lock button and point the phone at your face. Done. I don't use it a lot...but when I do I really need it. Ok...I probably missed a couple things but those are the big ones. I no longer have any doubt's about whether the phone was a worthwhile upgrade...it ROCKS! And now that I have an unlocked phone I no longer have pushy AT&T (who I otherwise like quite a lot) insisting I go find wifi somewhere to download one of their tedious and annoying software updates which they just won't let you do over the air. Oh and "one more thing" ATT Numbersync for wearables now works with this unlocked phone. It didn't on the Note 8. On the Note 9 with Numbersync calls and texts go to your wearable as well as the phone even if they are not connected via Bluetooth. The only carrier branded features on AT&T you lose (that I have found) with the unlocked phone are HD Voice and Wifi Calling.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Hindu, I appreciate you taking the time out of your day to leave such a detailed feedback about this phone. Thank you for being part of the Samsung family. ^Michelle Samsung

  • Rating: 5 out of 5 stars

    A Note 8 S upgrade but now with more battery life

    Posted
    J0A0A7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Note 8 was an excelllent phone that was held back by below average battery life. Samsung somehow has managed to improve all small shortcomings from the Note 8 but the major one which was battery is so much better. Battery life is why I ended up switching from the Note 8 to the LG V30+. When the Note 9 came out I waited for the reviews to appear to see if Samsung did something about the battery life. Most of the reviews mention on how much better it has improved with screen time duration being exteded by an 2-3hrs in most cases. Since the phone it's very expensive I figure I"ll wait till Black Friday but than Best Buy came out with the Trade In deal which in my opinion is the best deal you will get for this phone. My note 8 trade in shaved off $500 from the retail price. At this price point it was a good deal that was hard to pass up. The look and feel is very similiar to the Note 8 except for the slightly larger display and the fingerprint being on a much more easier position to reach. The edges have a chamfered finish to them that gives a more premium look. The good stuff the display probably the best mobile display currently out there for current smartphones. It's bright and colorful and no issues with outdoor visibility. Performance is good and especially on gaming where my LG V30+ would start to drop framerates on FortNite due to heat. Samsung did a good job on cooling the chipset to keep it from throttling. Speakers are now 2 and they are a night and day difference compared to the single speaker on the Note 8. The sound is much more louder and but also rich and fuller with the Dolby Atmos setting that works with everything so far. I leave it on the Auto setting. Storage is another area that I"m glad they double it from the 64gb default to now 128gb for base storage.They also kept microsd slot whichI still prefer because of how easy it is to tranfer all your media content like photos and stuff like that. Just insert the sd card to your new phone and all your stuff is there. So far I have not been able to find something negative about this phone besides the retail price of 1k. Without the trade in deal I don't think I would of gotten the phone even though I do feel if you pay full price for it you're getting your money worth. Cameras perform very well. The S Pen is something that I don't take advantage as a power user but with the added bluetooth functionality that lets you use the small button to take a picture, or pause music/videos is something that I can see myself using. Samsung is going to allow app developers to take advantage of it too. With all the improvements that Samsung has made to the Note 9 is probably the only device that can cater to multiple users. The screen is gorgeous so for media consumption your covered and the speakers is a nice added bonus. Performance is there for those that like to game on the go and now that the default storage has been doubled you no longer have to sacrifise apps to make room. Battery life compared to the Note 8 I can actually get a full day of out of it. For example Note 8 and Note 9 leaving my house at 70% battery life the Note 8 needed to be charged 4-6hrs later the Note 9 on the other hand I had enough charged left around 15-20% for the drive home. The S Pen does add functionality if you like to get some work done on your phone. It allows you to quickly write down notes, sign for documents and makes it easier to edit documents. It's like having a mouse when needed to do something like copy or highlight small text area where your finger would highlight 2 -3 lines of text. With all those upgrades this is a phone that you can comfortable hold on for a couple of years without feeling behind. With the current state of smartphones we reached a point where it's mainly small improvements to camera and nothing new besides battery life getting better overall and graphics for games. Another negative besides asking price is the software updates from Samsung. They have made improvements but still not good as a Pixel Phone from Google so don't expect the latest Android OS until early 2019 or fast security updates. If you're looking for a big phone this is the one to get. The phone offers so much functionality for all type of users.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Phone to last until the next one.

    Posted
    Kevin
    • Verified PurchaserVerified Purchase

    After my Samsung Note 4 died conveniently on Black Friday, I had no choice but to upgrade to the $1000 Note 9, but because of the timing, I was able to get $200 knocked off, which allowed me to get all the extra protections (case and screen), an additional 128GB card, an extra charging cord and the tax still came out to the $1000 price tag. Although I loved my Note 4 (because I can change out the battery), this Note 9 is a BIG upgrade (although I will never like the fact that I don't have control over the battery, so if something goes wrong in that area, I have to send it off to Texas for the battery to be changed out and there goes a couple of weeks without a phone). Yes, the screen is larger and the overall phone is slimmer than my old Note 4, and with the built in AI feature, once this phone knows my patterns, it can go through the functions faster for me. I also thought it was a pain to use the fingerprint scanner on my Note 4, but this Note 9 has facial recognition to unlock your phone, so that was a plus. I also like the fact that if I want to either take a photo of myself or with my spouse, I don't have to try and find someone to ask for help. I can just set the phone up a good distance away and use the stylus pen. You can hide the pen in your pocket or behind you, press the button on the side of the pen and it'll take the photo. If you're going for the selfie, then all you have to do is raise your hand for the camera to see, then you have a few seconds to get ready for the camera to take your pic. The Bixby feature is a nice added feature. Once it's set up you can ask it all sorts of things. If you see an item at someone's house or somewhere in your travels and you'd like to get it for yourself, all you have to do is hold Bixby up to the item and it'll tell you where to find the item you're looking for, whether it be for you, the house, your pet, food, wine, beer, whatever you have an interest in. I can also connect this phone to all my other devices in my house and not even have to be there for everything to run efficiently when I'm away. One hard lesson I have learned when my Note 4 died... I lost all my info that wasn't stored in the cloud (like my Samsung Notes and text messages). With this phone I have gone double duty... now all my info is in both the Google and Samsung clouds. Also, as the Samsung rep warned me... Samsung (and all the other phone makers to be fair) programs the phone to died with 24 to 36 months of when they come out, so the company forces you to upgrade. Now that I know this, I'll upgrade every other Black Friday (which means for me that's 2020) and save my phone from an early death. I also like the longer lasting battery on the Note 9 (even though I don't have control in changing them out). It'll last a good 18 hours on a single charge if you're doing a lot on it like watching videos or playing games, but since I don't do that (much), I've been able to go 2 days before I have to charge the phone. Also, the Note 9 comes in two GB sizes... 128 GB for $1000 and 256 GB for $1300. Since I now know I'm going to be upgrading in the even years, 128 GB is enough + buying a 128 GB sim card will give you the 256 GB total space, so why spend an extra $300? I'm also paranoid about leaving my photos on the phone device. If something should happen to the phone, I know my sim card is there as the back up. It's also easy to plug the phone into your computer once a week or month and download your photos as a safety precaution. If you can wait until the Spring (like some of my friends are) you'll be able to get this phone for half the price. Wish I could have done that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love This Phone

    Posted
    pjsplace
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone does so many things, I love the stylus, I can use it as a pen a drawing tool , and just use it instead of my finger for everything. It's amazing lace precise and every time you pull it out of its little home a menu comes up for selection different options. It's a great stress reliever to sit there and draw. The other things I like about it or how fast it is in response time for everything you do. The features on every application are so many it could use some more ringtones and sound features I'm not sure if they're more downloadable ones or not I haven't tried. I do not like the Bixby that is one feature I do not like. So I disabled it. Has two voice keyboards Samsung and Google that you can choose from when you select the little three dotted bars on the right-hand corner at the bottom. The autocorrect on the voice options are annoying sometimes because you have to go back and correct them. But sometimes they get them correct if you speak slowly. I'm using the voice keyboard on Google to type this review, speaking slowly it's working. If I type the words the autocorrect is helpful if you pay attention to what it is showing you it'll give you words to choose from. But if you are not paying attention and you just keep typing it'll get them all messed up. I did have a lot of trouble with my carrier and the settings trying to get the MMS feature to work with this stock message app so much that I tried downloading other messaging apps to work with the phone. It took me a very long time to figure it out. Google was no help because there were a lot of other people with different carriers having the same problem for many years and there was no solution. But I figured that out on my own it is in the bearer settings under your mobile network settings scroll down to Bearer and play with settings by selecting certain ones and saving them to get the MMS feature to work. It took me 100's of tries, and don't be fooled just because one picture goes through does not mean the next one will. If that happens you have to go back and mess with the settings again until they all go through and stay that way. It's a pain in the butt but it's not the phone it's your network carrier are you SafeLink Wireless they had no idea how to fix it and they're on the AT&T lines, and AT&T said it was the phone but it was not, they couldn't fix it either. I had to do it on my own. I hope that helped somebody. But back to the phone itself double speakers wanted to top and one at the bottom and has awesome sound, the headphones that came with the phone or Crap the phone sounds better without them LOL. Extremes videos very well I watch TV on it Hulu and Netflix over Wi-Fi rather than the TV in my room because it buffers constantly. The graphics are fairly good they could be better but they are good. The YouTube videos play backs are great there is no delay the auto-play is working great on anything you try to play Facebook YouTube even the darn commercials LOL. Searches are quick there's no waiting I love that. If you have a fast internet than downloading on your Google Play Store app goes very quick. I have a lot of storage and I still out-of-state SD card so I don't think I'll ever run out of storage. However I do backup my phone because you just never know what can go wrong and I don't want to lose anything I've had that happen before. And you should probably get it by risk protection of some sort cuz even phones can get viruses. I just absolutely love the fingerprint option instead of logging into everything it's secure nobody else can get into your stuff and it's easy I don't have to type everything which is very annoying. Guess I better in this review before it turns into a novel.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey there pjsplace, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Rating: 5 out of 5 stars

    Outstanding Phone, Excellent Battery, Good Camera

    Posted
    RobF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My unlocked 128gb Note 9 is the best Android phone I've owned so far (also the most expensive phone I've ever bought - Ouch). Phone/WiFi/Bluetooth: Call quality is great. WiFi, Bluetooth and cellular connectivity have been solid. No dropped calls or audio quality issues. The Bluetooth works well when connecting with my Samsung Galaxy Watch, wireless headphones and vehicle call system. Operating System/Software Functionality: Tons of interface/system tweaking options for personalizing to your preferences. The operating system is tuned well. It is snappy and has been glitch-free so far. I have yet to experience a force closure or self-reboot. There is some software bloat, but doesn't detract from or affect the device performance. Security: The face recognition, iris scanner and fingerprint sensor features have worked flawlessly and provide robust security options. Samsung Pay is easy to set up and is well integrated into the operating system. Battery: Battery life is remarkable. I easily get a full day of use and then some. Recharges quickly via cable or wireless charger. Audio: Speaker audio may not be its strongest feature, but is decent, especially if you activate the Dolby ATMOS feature. The stereo speakers produce more than adequate volume for my needs. S-Pen: The S-Pen is a decent feature with lots of potential. I haven't used it much, but the more I do, the more I like it and am beginning to use it more often. Display: The display is large, bright, very crisp and very responsive. The curved-edge Infinity display is a carry-over from previous S-phones, but is still pleasing to me. Camera: The camera is capable of taking excellent photos and video, and the Note 9 is regarded as one of the best camera phones. However, I believe its full capability is limited by the weak Samsung camera app and current firmware. Its OK, but not great and will hopefully improve with future firmware updates. The auto mode tends to smoothen out skin texture and details a bit too much for my liking. Low-light conditions can produce some annoying noise in the shadow areas of your images. That said, if you learn to use the manual/Pro Mode effectively, you can easily overcome some of these shortcomings and produce images perfect suitable for enlargement and framing. If someone at Sumsung reads this - Please update to include the option of showing a histogram in Pro mode. It would help make optimal settings much easier. Bixby: Folks tend to hate on the dedicated Bixby button and Bixby assistant in general, but there are ways to disable Bixby and re-assign the button to another app/function. It looks like Samsung has doubled-down on Bixby and has continued it as a baked-in feature on the new S10 lineup. I just wish Samsung would make it easier for the user to ignore it or reconfigure/disable it out of the box. Summary: Overall, I am glad I spent the extra money on the Note 9. Although an expensive phone, you get lots of bang for the buck and I highly recommend it if you can afford it. Is it the "BEST" phone out there? That is largely subjective, but the Note 9's feature set and performance definitely puts it up among the top flagship phones. If you do buy one, be sure to get a good case to protect your investment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The BEST PHONE your money can get in 2018

    Posted
    Proto
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Before I made any decisions I looked at all comparables possible and came to a decision based solely in trying to get the best phone possible. Forget operating systems (Android and Apple) just focus in one thing the phone. There are plenty of reviews online to help you somehow choose but here are 4 things to keep in mind when choosing the best. #1 QUALITY. That is something Samsung devices really do have plenty to offer. The way the phone is built is rock solid and beautiful. SCREEN quality is just phenomenal. Unlike other brands you don't have to stress about screen burns or loss of image or non color accuracy. Rock solid performance and super fast. I mean fast. If oyu love multitasking this device will not disappoint. # BATTERY LIFE. Unlike other brands with this phone you get 4000mah battery which is massive. You can do what you want without having to worry about finding a plug in the middle of the day or even sooner for some others. No compromises you can do what you want and if you think you are a heavy user and wont be home till late (7am- 10pm) turn that battery saver mode once you reach 50% and no worries you will get home just fine with juice to spare. # CAMERAS. One of the most important reasons to have a great phone. The cameras and options found on the Note 9 and just beautiful to look at it. Like shooting videos amazing quality. Imagine stabilization does a superb job on this phone. # VALUE. Compared to certain phones, this phone starting price is $999 but since Black Friday even up to now there are just so many discounts and specials that you can even get this phone for $300 less than the original price happening in many different places not only Best Buy. Again you might ask why so many discounts? Everyone is giving discounts away not only Samsung, since the market is saturated with so many phones and most people find that their current phones don't need to be changed is a win win for us the customers looking to upgrade to the newest and latest of everything without paying a hefty price for something that will loose value over a year. Nothing bad to complaint but my other final advice is see the phone for yourself, the size might intimidate you at first, but you get used to it. Once you get used to the screen real state in this device you will never go back to a smaller screen. It does come with a pen that I barely use. But again this is the latest and greatest and with so many specials you better off getting this phone, which it will exceed all your expectations. Trust me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent phone

    Posted
    Amit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Samsung note9 is my second Samsung phone so far. I upgraded from a S9 bought earlier this year. Before that I was using OnePlus 3T. I will be comparing this phone with XS Max since as my wife has one and I have compared both these phones extensively. This year's note9 improves Note8, learns from Galaxy flagship of this year (S9) and retains all the good things i.e. Fingerprint scanner, headphone jack and No-Notch screen. Screen: S9 had great screen already and Note9 further improves the screen quality. I immediately noticed the improvements even when I put it side by side with my wife's XS Max Note9 still wins. Camera: Camera quality has improved a lot with dual appratute and dual cameras. Day light shots from rear camera are at similar to XS Max and Pixel however low light pictures are a lot better than XS Max. Selfies are more natural and Samsung made good use of AI here. Batter: One of the main reason of my upgrade from S9 was bettery. I always needed to charge my S9 by 4-5PM everday however Note9' easily lasts for a day and I still had some juice left. Since this comes with a fast charger which XS Max doesn't has battery charges rapidly. SPen: Since this is my first Note. I am not used to SPen feature and learning it. However based on my usage so far I think it is a good to have feature and if you are spending 1000$ on a phone you probably deserve it. Remote button on SPen works great for taking pictures and writing on screen just feels so satisfying. Dex: I haven't used Dex yet but I will update this review once I use it. Overall, I can say this is the phone which deseves 1000$ price tag. Cons, Phone has some weight and if you are coming from smaller phone like me. It will take sometime to get used to it. But increase in Battery power justifies this weight gain..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cheaper and better than an Iphone

    Posted
    Bakercat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Over Christmas 2018 I had an unfortunate accident that lead to my iPhone 7 Plus being crushed. I decided to move away from Apple products due to problems before and their pricing. I decided on the Samsung Galaxy Note9 because I wanted to future proof my purchase. After 2-3 weeks with the phone I'm very happy with the purchase. While it has taken some time to get use to the differences, I much prefer this operating system when compared to IOS. Its very customizable and can be tailored to your preference, much more than a iPhone. It runs fast and smooth, while my iPhone 7 Plus was slower or just froze up. The S Pen is really nice and has a lot of features. You wouldn't think it would be that useful, but once you have it you'll never not want it. My girlfriend really likes the colorbook function of the S Pen and regularly takes my Note9 to use that feature. One last great feature is the battery. It is so much better here than my iPhone 7 Plus. My iPhone would die about half the day in, whereas my note9 goes pretty much all day long without a charge. I am a pretty big user, so battery was a real selling point for me. The charging here is fast as well, taking around an hour to charge the phone completely. This makes quick charges before leaving the house useful. Overall, this purchase was well worth the investment. I plan on sticking around with Samsung phones and never touching another apple product again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Premium phone for a premium price

    Posted
    jeepshots
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've always been a fan of the Samsung Galaxy phones. Last phone I had was a ZTE Axon 7. I purchased this when the Galaxy 7 came out, since it had comparable hardware and dual-sims for half the price. When it started fritzing out on me, I decided right then to go get a Note 9. This phone has been fantastic! I've had it for three weeks now, and continue to be pleasantly surprised with the features. There are some things I wish Samsung did/executed differently, but that will be found with any phone - not just a Samsung phone. This phone has a fantastic edge-to-edge display, with vibrant colors. I have the always-on-display set up, so I can see the time/notices whenever I glance over at it. I can attest that it's water resistant, as it went thru the Lost River at Silver Dollar City - yes, I got soaked. Would have been drier had a 5-gallon bucket been dumped on me. The phone noticed it had gotten wet, and displayed caution notices to dry out the charging port before hooking it up. Fantastic camera, and a novel DEX experience. Not totally sure that I'll utilize the computer-like experience, but it's neat that it's there. Over all, a very nice phone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just great

    Posted
    Schmig
    • My Best Buy® Elite Member

    I have been contemplating making the switch from iPhone to Galaxy. It was a hard choice only because iphones are so simplistic and easy to use. I didn't even care about iMessage that much the userface was just clean and easy. Then the day came for an upgrade and I decided to go with the Note 9, by this time the S10 had already dropped but I was always a believer in the Note 9 being the best Samsung phone so I went with it. It's the best thing I have ever done technology wise. The phone is so clean the camera is amazing and I don't have anything to complain about. I have seen some reviews but I haven't had these issues and I think the phone is fantastic. I now have Samsung for life to get the newest phone every year. I will be sticking to the Note series, if you do own an iPhone and are thinking of switching do and try it out. I guess I could say the only thing bad about this phone is that it looks so CLEAN with out a case on I often find my self taking the case off and if I drop it and it breaks I will be very very sad.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey there, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Rating: 5 out of 5 stars

    GOODBYE APPLE!

    Posted
    TheBikingNurse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I spent a lot of time researching this phone. I had been an Apple user since the iPhone 4. At this time, there was nothing about the iPhone that was keeping me tied to their products. After watching several YouTube comparison videos, I made the leap to Samsung and I'm so glad I did. It feels odd to say, but this phone feels more "grown up". It is fast and easy to operate. The storage is amazing and expandable. The quality of the camera is exceptional. The S Pen allows me to navigate the phone easily, and I have used it for notes more than I thought I would. The battery lasts all day with heavy use. I've only had the phone for a few weeks, but every day I find a new feature. Looking forward to watching more YouTube videos to maximize use of this mini computer. It's a comfortable size and easy to manage. Transfer of items from my iPhone to this phone was simple and took very little time, no issues at all. Apple would have to offer something extraordinary to get me to switch back. Happy with the choice I made with the Samsung Note 9.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, but iPhone XS Max is better

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love this device and looking for every possible reason to switch to it full-time over my iPhone XS Max, but I cannot find enough compelling ones. Not that the Note 9 isn’t great, but the iPhone XS Max DOES have better battery life by a large margin (do not let others tell you otherwise. I’m getting about an HOUR OR MORE of screen on time w my iPhone XS Max vs my Note 9); better optimized for all apps (of course all app developers cater to iPhones) and Face ID is faster than Intelligent Scan (fingerprint ready on Note 9 is good, but doesn’t work if your finger is wet). Furthermore, if iMessage weren’t so compelling for group chats, I’d have another reason to switch to Android. The Note 9, however, is pretty awesome. The screen is great; the battery is second to the iPhone XS max; the SPen is cool if you use it a lot; the camera is good; and multitasking is pretty cool (although I do find multitasking on a larger iPad more appropriate and efficient due to the larger screen). Basically, this is the best Android device you can find right now, but if you are at all intertwined in iOS, it will be a significant switch—esp if you use other Apple devices such as the Apple Watch; AirPods; mac and/or iPad.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone in the Note series

    Posted
    zingeo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this phone to replace my Note 5 which I loved, but was becoming unreliable after 5 years. I love the look of this Note 9 in Cloud Silver, with the minimalist silicone cover it is like something I'd see on Star Trek! It is just a touch longer than the Note 5, and a bit narrower, and the battery life is so far lasting about 4 days with my minor usage. The infinity screen is gorgeous, and with the glass protector it looks like "wet glass". The camera is much improved for low-light levels, I could take pictures at night in an unlit room with no trouble, amazing. And watching movies/previews with the beautiful screen and stereo speakers with Dolby Atmos is amazing, the best screen I've seen. And this is my third Note after the 3 and 5, I am a Note fan primarily due to the larger phone size and definitely the S-pen that puts the Notes in a class by themselves! Read the reviews by experts, this is overall the best phone in the world!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Note 9 One of Best Rated Phones

    Posted
    Gator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Most of the time i research what i buy. i did research this one. rated the best between samsung s9 and note 9. 170.00 more but it's double the storage and much larger battery and it does a LOT more than the galaxy S9. it has a lot of updates when you first start up on it. that's typical. i love the size and the amoled display and the feel of it. ergonomical. some things haven't changed from the galaxies. i used to have those and then switched to lg, i think. compared to apple 10x, i thought is a better phone. I heard on tv apple is pricing themselves out of the market. they're getting expensive. they have no room anymore. i love the camera on this. i've always been a camera fanatic. not supposed to take the place of a good camera, but it's there in a pinch and its cool to get creative with it. THIS rocks. then there's the stylus and notes. lots of things to get creative with on this phone. the reviews say you can use photoshop on it also and that interested me. the note 10 is to come out in august and the selling point is the size. this is plenty big, my opinion. i'm staying put on this, but it's a great phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This phone is amazing!

    Posted
    Pedro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had a Note 5 and loved it! Then I got impatient and went after 3 years to an S8 and regretted it. Now I'm returning back to the Note 9 and the upgrades are incredible! Between the screen, the hyper fast processing, and the low bluetooth pen, this phone is awesome! Lightning quick at everything and the battery is for real. It's now been a week and I'll go a whole day easy and it goes down to 50-60%, depending on my usage! I love it! Now I dont have to buy a mophie battery case Haha! Also, the build on this phone is so solid. My S8 and that whole line of phones felt a little flimsy, but this one feels like it could take a beating and be fine. I wouldn't recommend beating it, but its comforting to have your phone feel like it's that tough! With all this to say, get the phone if you're ready for an upgrade! Its completely worth it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Apple no more

    Posted
    Fatchick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone is fantastic! I am a former Apple fan. I have had iPhones since they first appeared on the scene. My last one was the 7+. I got fed up with Apple's way of doing business and decided to try a different phone. I started anew with a Galaxy Note 8 and was enamored within hours of my purchase. When the Note 9 became a available, I decided to upgrade. A longer battery life, new features for the S Pen, and a beautiful display make sure that I don't regret leaving the iPhone for a minute. I highly recommend this phone. Yes it's expensive. Most folks won't pay the price. Just remember, you'll have a hard time filling the drive on this one up. It's got an SD card slot! This phone should last for years unless you are the type that has to have the latest and greatest. In that case, a family member will thank you for the awesome hand me down.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Buy This Phone!

    Posted
    JustJohn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Truth be told, I've owned many phones, including Apple (yech!). The closest that I've been able to get to perfect is the Note 9, Samsung's newest, most refined flagship phone. It is speedy, it is precise, and it operates as one well-coordinated piece of technology. This is important, because a manufacturer can pile up features, give a phone a great look, maybe feel great in the hand, but it is rare that all these things operate with the same synergy that the Note 9 possesses. The way the camera takes such wonderful pictures is second to none overall, without spending an inordinate amount of time to set it up. In low light, no other phone comes close. The specs bear out the results that this camera, this phone, is the real deal. The performance overall is extremely high, and I have not been able to find any area where the Note 9 does not deserve to be called the best phone available. It isn't cheap, but nothing good ever is.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    At long last ...

    Posted
    DavidC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Have had my eye on a Note for a good long while, and finally pulled the trigger when I decided to upgrade my phone for an upcoming overseas trip. TOTALLY loving it! The camera, with its image quality and options, is impressive. It's obviously not the equal of my DSLR, but I won't have a problem using this for general tourist-type photography at all and leaving the big camera back at the hotel except for specialized shooting. No problems so far with any of the various apps I've downloaded. And I was really surprised to find that it was almost the same physical size as the Sky J whatever I had - just a little longer, but definitely more screen real estate, and lighter. And as someone who's always been inclined to scribble notes, I completely love having the option of pulling out the pen and jotting something down. Have had it about two weeks, so lots more to explore, but I'm incredibly pleased so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow ... just wow

    Posted
    Winger81
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    As an Apple guy for many, many years, I was hesitant to go back to Android but work required it. This phone far surpasses what I expected. Getting used to the thumbprint on the back of the phone will take some time. The phone is fast, the screen is amazingly vivid and bright and almost all applications work seamlessly. Samsung loads a lot of software that Google also offers (e.g. Messages, Gmail vs. Mail or Outlook, and other) that are less desirable to me than Google's offerings but that's easily taken care of. The unlocked version is not loaded with bloatware from carriers so that leaves some space. Compared to my personal iPhone XS Max, this phone comes pretty close. The screen is hard to beat! Highly recommend this to anyone looking for a lightning fast Android phone with an incredible display and great battery life. Also recommend picking up a wireless charger (or three!) when you purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High Tech with great battery life!

    Posted
    RealtorinTampa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My son convinced me to upgrade from my Samsung Edge 7 to the Samsung Note 9 and I was very reluctant because of the Note 9's price tag. My Edge was operating just fine, however the battery life was dismal and being a Real Estate Broker in Tampa, I need a phone I can count on to get into properties. The main catalyst for the upgrade was that my son wanted the Fortnite skin that came with the phone purchase. This was the only thing he asked me for at Christmas. I made the purchase the day after Christmas and honestly have only charged the phone every other day at the most since I bought it, despite using it constantly. If this stays the case during my ownership of the device, I will be very happy that I upgraded. I don't notice anything different if the speed of things loading or in the ability to have multiple windows open at once, but I love that it hasn't crashed or acted squirrly even once.

    I would recommend this to a friend