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Samsung - Galaxy S10 with 128GB Memory Cell Phone - Prism Blue (Verizon)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 506 reviews

97%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 36 reviews

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Love this phone

    Posted
    Picklenik17
    • My Best Buy® Member

    For context I am switching to this phone from iPhone X. I used Android previously, tried joining apple, and generally was happy but when this phone came out I really wanted to buy it. So I did. I have had it for a week now and I'm in love with the phone and glad I made the switch. The phone itself- it's an absolutely beautiful phone. Doesn't matter what color it's just pretty. It is so lightweight. It feels great in my hand. It's easy to hold. I love the edge to edge screen. It looks much better than the iPhone X did in my opinion due to no notch. Display- so bright and vibrant. Very crisp, clear, easy to see. I think it looks better than the X display did. Camera- seems comparable to iPhone X camera. I'm not a photographer or camera savvy person but this camera is awesome. The few I have taken turned out great. They look like they could come from a fancy Nikon. iPhone X produced similar results but this one seems to do even better in low light settings. Biometrics- I find this to be better than the X for a couple reasons. I enjoyed the facial recognition on the X 50% of the time. The other 50% it infuriated me. If you're wearing sunglasses it does not pick your face up. Which is fine until youre in Hawaii for 2 weeks and wearing sunglasses most of the time and can't open your phone without your passcode which takes about 5 seconds to pull up. I was beyond frustrated. This phone has facial recognition AND a thumbprint reader. If it doesn't pick up your face you quickly can scan your thumb. I find it opens up much quicker than the X did anyways. I read previous reviews of the thumbprint reader only working part of the time, however, I have had zero issue with it reading my thumb. It scans mine quickly and correctly everytime. Functionality- Android 9.0 is very nice and sleek looking. I had not used Android since like 6.0 or maybe 7.0 and I wasn't a huge fan. I love this one, it's very up to date I feel like. It is very smooth and the phone is extremely fast. Power share feature- I do not own galaxy buds or watch so this feature isnt something I'll use regularly. But out of curiosity, I wanted to see how effectively it would charge another Galaxy phone (s8). I plugged mine in, placed the s8 on mine, and left it over night for about 8 hours. Mine started with about 72% and ended with 100%. The s8 started with 50% and ended with 65%. So it is NOT effective in charging another phone, clearly. Which isn't a big deal, I was just testing it out. However, it obviously does work and is actually a pretty cool feature. If you own the buds or watch it might be something you actually use. Battery life- I read multiple articles about how the battery is pretty good in this phone but compared to the X it dies much quicker. Apple has much simpler phones, with more efficient processors so it naturally uses less battery. Galaxy phone's are more powerful and basically mini computers so I feel it is natural that they would use more battery than Apple. Even with moderate use, I can still make it through the day though so it's no big deal. It charges up extremely fast (with a "fast" charger) as well, so it's not something that has bothered me. Overall I'm in love with this phone and glad I made the switch to the galaxy. I love the look and how it feels in my hands. If you're on the fence, I'd definitely go for it. Whether you're switching from Apple or not. You won't be disappointed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Takes a bit getting used to, but a good phone.

    Posted
    BigMikey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was glad to trade in my 3 year old Apple 5 for this Samsung Galaxy S-10! This is a much bigger phone with awesome graphics more speed and memory. But with anything new, there's glitches. 1. It has a hard recognizing my thumbprint. this frustrated me enough to go back to putting in my passcode every time I go to do something. 2. The size of this phone is great, especially with a guy like me with large hands. However the keys are really sensitive to a slightly stray thumb movement. And I have the key sensitivity turned all the way down. 3. Although there were basic instructions provided with the phone, I had to learn a lot with simple trial and error. I'm thankful I have a co-worker that is a "Samsung & Android Guru" who taught me a lot of stuff about my new phone's features. 4. Very poor selection of ringtones on this phone - pitiful for the amount of jack I shelled out for this thing. My 3 year old Apple had twice as many ringtones than this one has. And don't tell me I can purchase more ringtones - ain't gonna do that. 5. I must say, the pictures this phone takes are FAR superior to the ones my Apple took. WAY more detailed and colorful - and that's just on the basic settings. The biggest gripe I have in this department is that even though it takes nice videos, the phone wouldn't let me send in a text a simple 53 second video - a notice came up that it was too long, and the phone had to "crop" it. When it did, the quality of that video went to garbage. 6. Had a lot of trouble with a group text between relatives who had iPhones. I wasn't seeing half of the texts they were sending. It took all of us deleting the group conversation and starting over from scratch, and including my new phone in the re-started conversation for it to get straightened out. All is okay now. 7. This phone sucks down the juice big time! Be prepared to charge it up every night. But other than the above idiosyncrasies, this is a really good phone that becoming more of a pleasure to use the more I get used to how everything works! So go get one - you'll like it a lot too!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Samsung S10

    Posted
    jtdozer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I miss the Home Key. I am constantly trying to figure out which way is up. Was never a problem with my S7 as I could see the home key. Didn't think would be an issue but more of a concern than I thought. And since the fingerprint scanner is very unfriendly it'd be easier to just have a home key that was easy to access. Also the power key is to high on the side. Being a larger phone and I don't have small hands either, it seems like I am reaching for the power key, which is used to quickly pull up your camera. And the curved screen is not all that great a feature as even with a cover from time to time if I am on a website and while holding on the phone just by touching the edges it will change to the Google homepage or something else. And the camera isn't as impressive as I thought but haven't used alot either but have quite a few blurry pics. So on the positive I love the battery life. I am on the phone alot and the battery last forever. The bigger screen is nice but I was content with the S7 size. Though my daughters use iPhones, they don't like the size of the new phones so sticking with their 7s phones for now. So maybe larger screen sizes aren't as good a thing as the manufacturers think they are, And also Samsung and other companies fix things when they aren't broken. On the S7 for group text there was a button you could click on while texting to make it a group or take it off group. Now it is a process that is a pain. I just think for all of the hype prior to this phone coming out, I was expecting better. My last 2 phones prior were Samsungs, S5 and S7 but I might have to look elsewhere next time.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    State of the Art with One Exception

    Posted
    Lewie70
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I upgraded from a Galaxy S8 to the S10. My phone actually has 512GB of storage but aside from that there's no difference between it and the 128GB model. Despite the fact that S10 is exactly the same physical size as the S8, its screen is 3/10" larger. The S10 has more processing power, double the internal memory and a bigger battery than the S8. The S10's camera is superior with separate normal, wide and telephoto lenses. The camera is capable of very good still pictures and videos. The S10 is more than just a minor upgrade from the S8. Now for the exception. Samsung has chosen to include both face recognition and a fingerprint sensor to unlock the phone. The face recognition is bit erratic. The fingerprint sensor, probably most users choice is located in the bottom part of the screen. Right now there are no tempered glass screen protectors that work with the sensor. Zagg's Ultra Clear plastic protector does work but it has a tacky feel that not suit you. Zagg's new Glass Fusion protector which seems to be plastic with a smooth glass feel does work with the sensor but can still be hit or miss at times. Despite this it may be the best choice right now and, as with all things technical, you mileage may vary. Aside from this the new S10 is an excellent phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone!

    Posted
    Jay5150
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Switching from a pixel 2 xl this phone is fast and has some features that are nice like. The camera takes amazing photos and videos. The screen is beautiful and very responsive! The downside is the fingerprint reader, the pixels reader is in the back and is very quick but Samsungs is under the screen and it's hard to sometime place your finger in the right spot and then it takes an extra second or 5 to respond. I love the 128 GB standard storage with the ability to add extra memory through the micro SD slot. Overall, there are pluses and minuses of all devices. While I like that Google updates there phones with the newest software immediately they are lacking in other aspects. While Samsung puts a top grade product out but they seem to lack in the updating software department.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like it

    Posted
    GigiMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Went in planning to get matching S10+ devices, but hands-on with demos, didn't see enough difference to justify the difference in cost. Upgraded from S7 Edge, but due to user-friendliness of Android, no MAJOR learning curve. Still trying to figure out the best settings for photos, as the available modes are different (I used sports mode often, with grandchildren who haven't quite mastered "sit still" for quick shots. I have a dedicated camera for photo sessions). Bixby has potential, but still gets a lot of things wrong or doesn't understand them, so I still use "OK Google" a lot. I like the facial recognition for unlocking the screen and I was very excited to see the ability to wake screen with double-tap, as that was the only thing I ever missed from the LG I had once. I am pleased thus far, and don't expect that to change. We are familiar with Samsung devices and quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice phone, but a little cumbersome

    Posted
    TerryLayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I just bought the Galaxy S10 to replace my aging Motorola Razr Maxx. The screen is plainly visible in daylight - huge improvement over my old phone. I'm a little disappointed in the small number of ringtones that came with the phone - for nearly $1,000.00, I expected more than 27 ringtones. Internet access is fast. I haven't tried many of the bells and whistles, like the camera - I'm still figuring out the S10's many options. The one thing I don't like is the size and weight. It's heavier than my old Razr Maxx, and it is quite wide. A person with small hands may have trouble holding this phone - please try holding an S10 in your hand before you buy it. A shock absorbing phone case may be a wise investment for this phone, especially given the S10's high price. Otherwise, it seems to be a great phone. So far, so good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Samsung's best galaxy launch since.... ever

    Posted
    TSreviews
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    No matter which carrier you use, the Galaxy S10 has it ALL. I would give it all 5 stars except 1) I'm waiting for samsung to tweak it a bit with upcoming software updates, and 2) I'm miffed that samsung made an uneccesary change to the port -- it now requires a special new charging cable - meaning all of the micro USB cables I own are now obsolete (for my phone) & I had to buy all new "special" ones for the S 10. The new technology could've still worked with the micro USB size cables, but nope, samsung had to pull an Apple move on that. Other than those 2 minor issues, get ready for one heckuva phone. (Best Buy should offer in-store Galaxy S 10 set-up courses because this one is unlike ALL of its predecessors. But once you're set-up... WOW!) PS... We got THREE of them for the family during one of Best Buy's fabulous promos. :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    JWELLS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been a fan of the galaxy for years. I started with the S3 and have had nothing but Samsung since. Coming from the s8 and s9, this phone has a nice few upgrades. I do like the new fingerprint sensor on the screen. However, if you are planning to get a screen protector or case with a built in protector, this feature will not work in most instances. I have tried a glass screen protector and case with the built in screen protector and none have worked. It does have other biometrics to keep your phone safeguarded. Great phone overall and the processor speed even better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loving it!

    Posted
    Chuckdaddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Haven't had it that long, and had the S9 prior, but have been pleased so far. Was having some difficulty getting the fingerprint scanner to work consistently, but a YouTube video helped me learn how to fix that, so now that works well, consistently. I'm really liking the improved camera with the wide angle and the new OS on the camera. It's logical and easy to use. No storage issues, especially since I added a 128 GB micro SD card. Sound quality from the speakers has been good, not phenomenal, but I didn't expect amazing sound. Was really pleased with the trade in value of my S9 at Best Buy, so the cost to upgrade was minimal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I always buy Samsung Galaxy!

    Posted
    LeeG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my 6th generation of Samsung Galaxy phone and I couldn't be happier. The transition of data was fairly seamless and the learning curve was almost non-existent. As with any new phone, I did have to "tweak" my icons and update a lot of my apps to get things looking how I wanted them to. I had a few issues to begin with using the new fingerprint scanner technology. However, after looking on youtube and following the suggestions of creating one finger print out of both thumbs and moving them both around alot, it seems to be working much, much better for me.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello LeeG, we are glad that this phone has been such a great fit for you! Thank you for taking time to leave this review. We appreciate your feedback. ^Elizabeth Samsung

  • Rating: 5 out of 5 stars

    Amazing phone!

    Posted
    SKDenver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We were very happy to upgrade from the S7 to S10. The phone is very fast and works incredibly well. I like the fingerprint scan for protection as well as how you can set your home to be an unlocked location so you don't have to use a password. It charges very fast and the camera is amazing. The only tricky part is getting a case that has a curve with the phone. The edges are curved and most cases are straight so you have this small gap where dust comes through and ends up on the back of the phone. We got a case the first day the phone came out so maybe by now a month later they have improved the fit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE LOVE LOVE

    Posted
    Enri098
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've been a galaxy girl since the s5 and they just get better and better. The camera is to die for and I love the infinity o display, tbh I didn't/ don't mind the camera at all and everything works around it. The ONLY thing I dont like is that cases with a screen protector dont work bc of the sensor in the screen so I just dont get those cases anymore... but I can live without them. Besides that, I like that it's in the screen now, it looks seamless. Definitely worth the upgrade from the s7.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love It!

    Posted
    RJinRoanoke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It was finally time to replace my Galaxy S6 Edge so I decided to check out this phone as soon as it came out. I love it! Perfect size for me, a little bigger than the S6. The screen is as big as the phone. Very responsive. Plenty of storage. I can charge my Galaxy watch using this phone with the Wireless Powershare function. Not crazy about the change to USB Type C charger port but I use mainly wireless charging at home and in my car so it was not too big a deal. Takes fantastic pictures with all kinds of camera functions.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great phone

    Posted
    sco1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love all the options galaxy offers over my last LG phone and there are so many more accessories available. I have found that the left and right swipe function is not as smooth as it should be but maybe its a setting thing. there are so many settings its kinda overwhelming. It does also have a very clear display and many camera options im still learning how to use them but what do you expect when it has 4 cameras on it. over all im enjoying it very much and love all the memory space it has

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Novice smartphone user compared to most!

    Posted
    mudderof2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I don't use a smartphone to it's full potential, but I have enjoyed this phone so far. The picture quality is out of this world and it's light design makes it easy for use while doing my color by number :). I know, a lot of money to use it as a coloring book....lol! It has more features and potential than I will ever have the desire to explore and use. If you are the techy and I love the latest and greatest type of person, this is the phone for you!

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello mudderof2, I appreciate all the great things you've highlighted about your new Samsung phone! It's a privilege to have you as a loyal Samsung customer. ^Elizabeth Samsung

  • Rating: 3 out of 5 stars

    Finger print scanner is almost a deal breaker

    Posted
    Everyman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The phone is everything it's cracked up to be. The screen and camera are amazing, battery life is great. The capacitive thumb scanner didn't work at all at first. After Samsung rolled out an update, it worked poorly, but better than not at all. I've ended up abandoning it in favor of facial recognition. The rest of the phone is so good, I'm willing to overlook it. I'm coming from a 2016 Pixel, so I don't update very often and plan on having this phone for a while.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Many Issues

    Posted
    RGGG1234
    • My Best Buy® Elite Member

    Beautiful phone ! As everyone says fingerprint doesn't work most of the time but you can use face reconzition . The deal breaker for most all over the internet for myself and others is the USB and Bluetooth especially in the car . NO MUSIC , sometimes phone but it can disconnect . I have a platinum Murano and you can forget music , phone only . Just read all over the internet , going to take back and get my iPhone XS Max which worked perfect . Stupid move by me

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hello there RGGG1234, I apologize that your experience with this phone was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rating: 3 out of 5 stars

    Nice design

    Posted
    Lara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I really like the design, but I kind of regret buying this phone as soon as it came out. I've been having issues with my phone freezing up and really wish they would come up with an update to fix that issue. I also wish someone would hurry up and come out with more case options for it. Overall I really like the camera options on it. The wireless ability to charge other devices is pretty pointless because it barely charges the other device while draining your battery fairly quickly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Next Generation of technology

    Posted
    Ronald
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had recently dropped my S8+ and shattered the screen for the third time, I refused to get it fixed. I discovered all of the new upgrades in the S10 and decided to upgrade and it was the best decision I made. Camera tech awesome. Charging feature of other devices unmatched. High definition screen stellar. 128Gb of storage standard and option to add 128Gb card from my last phone; eat your heart out other phones. I am Samsung loyal.

    I would recommend this to a friend