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Customer Ratings & Reviews

Samsung - Galaxy S10+ with 128GB Memory Cell Phone Prism - White (AT&T)-Angle_Standard

Customer rating

Rating 4.8 out of 5 stars with 666 reviews

would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 24 reviews



Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    Great phone BUT

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I trade my s9 for this phone, although I wanted the s10 and not the plus I choose the plus because already waited for my preorder for 3 weeks. And although I'm not happy with the wait and the inconvenience it cause and not being in someway compensated for their mistake I do like the phone. It is a large phone. I call it my mini tablet as its bigger then my hand, hence why I wanted the smaller one. The camera is good but I'm not as impressed with the two front cameras as the back ones. Battery life is great. Overall I think the phone is great. But your customer service and preorder system sucks. And the inconvenience it caused and no compensation or discount on phone makes me frustrated why I even preordered to wait 3 weeks for it. Not to mention I lost out on the ear buds because I just needed the phone and had to cancel order and didnt qualify for them after the purchase of s10 plus.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    S10+ 128gb black overpriced

    • My Best Buy® Member

    I've had my s10+ from a 2 year old s8+ for 2 weeks. Overpriced for todays standard functions - ouch. If it has hidden functions I obviously don't need them as I find my paid off s8+ does everything this s10+ does. The fancy camera, it claims, I find to be hype. Ya gonna get the 5g version? And how long did it take to get 4g? And does it work great all over? The s10+ streams, most smart phones do. S10+ camera, I see it just as good as s8+. Memory- add it to s10+ or s8+. Processor - I mean, you can really see the speed difference? Bestbuy had a sale and for $800 it's still doing nothing greater than my 2 year old s8+. Battery life is a day. I DO like the dual speakers even though the top is weak. Now, if it had top and bottom equal speakers, or projector - something others don't have - then it would deserve its premium price.

    I would recommend this to a friend

    • Brand response


      Hello semlohde, I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth Samsung

  • Rating: 2 out of 5 stars


    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The finger print scanner doesn't work that well, nor does the O2 reader. The camera is good, and so is the battery, but honestly it's not worth the upgrade. I was rather disappointed with Samsung and wish that they would have done more product testing before releasing it.

    No, I would not recommend this to a friend