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Customer Ratings & Reviews

Samsung - Galaxy S10+ with 128GB Memory Cell Phone Prism - White (Verizon)-Front_Standard

Customer rating

Rating 4.9 out of 5 stars with 756 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 24 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
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  • Rating: 5 out of 5 stars

    Easy, Simple and Smooth

    Posted
    Compstaremote
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    video screens still have side bars where home button was, Full screen edge to edge still not complete on all showings. All ads about the product are questionable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good!

    Posted
    KenB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Upgraded from my S8+, smart switch transferred everything pretty seamlessly, happy with the phone so far. A couple things take some getting used to like no hidden home button and a couple other things, but nothing major. Biggest complain Is the fingerprint reader is a bit of a struggle. Not sure if this is just something I need to get used to, or if it's a flaw.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it so far!

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far there are several excellent features on this phone. Battery life is fantastic. Screen size is huge. Probably the only negative is the position of the power button is too high on the side of the phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Like so far, but still too early

    Posted
    MSFLA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really needed an upgrade and was trying to make a decision between the Note 9 and s10+, and ended up going with the s10+. So far, there are things I like and some things I don't. All around it appears to be a pretty good phone, I feel like it's a little sensitive as far as the buttons. Sometimes just holding the phone while I talk on it will for some reason end a call, I think it's one of the buttons on the side but I'm not sure which one yet. And, I really hate that Samsung didn't include the notification LED light as an option on this phone...that was such an amazing feature. Didn't know that until afterwards, because it may have impacted my decision.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Dissapointed...

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Honestly this phone is lacking in a few areas. The phone sensors aren't 100%. Phone comes on in my pocket often even with the smart lock on. The screen sensitivity is too fine even when turned down. There's no actual auto rotate option to toggle with in the button menu. Pairing with bluetooth is hit or miss. There's other issues I won't get into but if you bought this phone or planning to buy it, I'd say it's a disappointmen overall...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed

    Posted
    Boots104
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I rarely write reviews, but since this one came to my email as a request, here I go. This S10+ has been a disappointment compared to the Note 8 I traded in for an unbelievable deal. What happened to all the customization features that were in the Note 8? I feel like this is an expensive generic cell. If you love selfies and taking pics or gaming, you will love the cinema. I like the speed and the size. I even watched several YouTube videos to see if I was missing some custom features, but I'm not. My notification light for emails, texts and IM messages is not showing. I have made adjustment and confirmed that specific notifications are on, run test texts, etc., and it still is yet to be seen. After 3 weeks, the custom factory screen protector that comes with the phone, just peeled up in the upper left corner from nothing I did. I called and Samsung is sending a replacement. Finding a Tech 21 case is not happening, so I'm on my second case, which is soft silicon, feels good, but keeps slipping out of my hand as I write. If it just had some traction, I would love this sleek, soft case. The first case side buttons were so hard, my finger tips hurt. Now I see why they had such a great deal. These will be short lived. I would not recommend this to anyone who likes a lot of custom features, and finds joy in deeply exploring your cell to find new fun customizing features.

    No, I would not recommend this to a friend