Main Content

Customer Ratings & Reviews

Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 310 reviews

93%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 35 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 37 Reviews mentioning:
battery
  • Rating: 5 out of 5 stars

    Fantastic Screen Quality

    Posted
    RZLive
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been sticking with Samsung phones for 3 generations now after my first phone which was an iphone. So I have become pretty familiar with how Samsung phones have evolved over time. Between Galaxy S4, S8 and now S10, I think S8 was one of the best phones that Samsung offered mainly because of the mess they got into with Galaxy Notes and having to come back in the game with a pretty unique phone, i.e., S8. But overall, with every generation of phones, there are special unique features that one can glorify compare to previous generations. There are two things about S10 that I really like: The screen is fantastic and provides a very clear and rigid quality. I think it's safe to say that samsung is the best brand in making smartphone screens; They are so good at it that even iphone uses Samsung screens. The second feature that to me is considered real progress is S10's camera, or I should say, cameras and therefore, their image qualities. Compare to iphones of the same year, Samsung camera and images have always been lagging and the difference has been visible for night shots. But in S10, Samsung has been able to resolve this issue and make their iamge qualities much better, even though it still needs work. One thing that I don't like about S10 is that Samsung has removed the notification LED that all previous generations had. To those who are familiar with Android phones, this small LED on top of the screen was a good tool for letting the owner know that he has notifications by blinking in different colors. Samsung has decided to remove this LED and their reason is that they couldn't have left the LED if they wanted to build the infinity screen. At first this makes sense. But once you get the phone and receive a call, right when the phone is ringing, you will see a small blinking light right next to your front camera, which is a detector that identifies the distance between your face and the phone so it would turn off the screen when you put the phone next to your ear. If this LED is not interfering with the infinity screen, so shouldn't the LED right? I guess they have other reasons and did not want to share. S10's battery has been working well so far and I need to charge the phone once a day. The dimensions of the phone compare to S8 is a bit wider, which makes it harder to work with one hand. Still love the fact that Samsung still allows the user to insert an SD card and have more memory space, a feature that Apple has never offered in order to make people buy its more expensive phones. There are little features in Samsung's operating system here and there that are interesting too. One major one is its Night mode feature that you can enable so that at the end of the evening when your eyes are tired, all the menues of the phone turn to black mode and emit minimal light from the screen. I only wish companies like facebook would do this too. Of course, one can always deactivate their account with facebook and become free once and for all haha;) One last thing: One can now personalize the bixby button to do other things and not activate bixby. Overall, this is a fun phone to work with. I don't like the price trend that companies like Apple and Samsung are introducing with the new phones. But at least with Samsung, the new phones usually come with several offers that justify this price increase in some ways. e.g., giving a discount if you trade in your old phone, free ear buds, free services like spotify or SiriusXM for a certain period of time, etc.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's good but not as expected.

    Posted
    Danzeng
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you have been iPhone user then it's gonna take some time to get used to its function, application etc.. . phone battery is much better than those iPhones that I am using.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone ever

    Posted
    usmchampton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone has actually been a life changer for me. I was a long time iPhone user but have made the switch and I don't think I'll ever be coming back. The amount of features on this device is incredible. It has better battery life than the iPhone XS max did, and this isn't even the plus version. You can easily go an entire day and maybe partially into the next day without charging your phone if you're conservative. Wireless power share is the coolest thing, especially when paired with a galaxy watch. The camera is incredible and the speed and performance of this device is unmatched. It's expensive but you get what you pay for here. I see myself using this phone for many years.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lovely Phone

    Posted
    Sandeep
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Upgraded from S7 edge to S10. It is very fast. Huge amount of internal memory that will help the phone to be faster for long period of time. Camera is amazing. Super battery life, easily run upto 1 day on moderate usages. Did not like the finger print scanner. It is slow and also needs multiple attempts to unlock the phone. It is way slower than my S7 edge

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Sandeep, thank you for your feedback! Your experience is important to us. ^Elizabeth Samsung

  • Rating: 5 out of 5 stars

    NICE!

    Posted
    Angaro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    THE GOOD Immersive Infinity-O display Ultrasonic fingerprint sensor works well Excellent cameras Very fast performance Superb battery life and can charge other gadgets wirelessly Headphone jack

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Angaro, I appreciate all the great things you've highlighted about this phone! It's a privilege to have you as a loyal Samsung customer. ^Elizabeth Samsung

  • Rating: 4 out of 5 stars

    Great phone overall

    Posted
    Johnny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Samsung Galaxy S10 is a really good phone overall. It looks and feels sleek. Great display, battery life, and multitasking ability. The only fault I have with the phone is the the Ultrasonic in screen fingerprint reader is not quite there yet. It's much slower than what we're used to and it fails to read quite often. I have rescanned my fingerprint many times, but the technology is just not there yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone on the market!!

    Posted
    calail
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So after many years of being an apple fan boy I finally made the switch to Android. I saw several commercials and advertisements for this S10. I was stuck between this and the 10+. I had the iPhone XS Max and honestly wanted a smaller phone so I pulled the trigger on this S10 and it is incredible! The battery life is incredible. The camera is amazing. The in-screen finger print sensor is flawless so far. I have zero complaints about this device and that has never happened when I have purchased a new phone on launch day. 10/10 would recommend this phone all day every day!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Was a good upgrade from an iPhone 6s

    Posted
    Zach
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The overall quality is amazing, camera is good but it's a little funky depending on light, screen is hands down the best I have ever seen. Battery is so good, charges relatively quick then lasts the whole day without any charge. The only thing I wish it had is iMessage which will never happen, other than it's great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love my phone

    Posted
    Ozzie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    First phone that's unlocked and overall its great Pros: more memory space since no carriers add extra stuff No logos in the back Switch between carriers Camara is great! Screen is beautiful Size is not too large Samsung has a done good bixby button can be custom which is great. Cons: THE BATTERY!!! SAMSUNG COME ON!! Im exaggerating obviously but honestly the battery is great it lasts but not good enough... I didnt want the s10+ because of its price, size and I dont need an extra camara but its battery was a debate, I dont know why samsung is deciding to lower the battery BY 700 MAH Im sure they could have gave us 3700 or even 3600 but 3400 is just not enough and should not be acceptable with this price and comparision with the S10+ and S10e which is 3100... That's it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Overall Powerhouse

    Posted
    Luke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Best phone on the market besides it's bigger brother, the S10+. Pros: - Great battery - Amazing display - Top notch performance - Great build quality - Good speakers - Great camera Cons: - Can accidentally touch side of the screen due to the curved edges. - Screen protector that is pre applied scratches easily

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    BEST GALAXY YET

    Posted
    mg15
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Iv'e been using galaxy phones since the S5 and I can say without a doubt that this is the best one yet! Battery life is great with some minor tweaks, the screen ins gorgeous and the camera is great. The new wide angle and zoom really come in handy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Camera

    Posted
    Raisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The phone gives you an amazing amount of screen space with stunningly beautiful pictures. For a phone of this size, it doesn't seem overly large. It's also amazingly thin and light for the amount of battery power and life you get.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Camera and Battery!!

    Posted
    Anthony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Best Samsung Phone Yet. The UI is smooth and the phone is very fast with the 8gigs of memory. The on screen finger print sensor can be finiky at times but be a function of a dry thumb. Fit perfectly in a Spigen armor case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best

    Posted
    Termoyl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    One of the best phones if not the best to buy. Love it and they really improved the battery life. Phone is fast and with the massive amounts of space you can put tons on the phone.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for the positive feedback, Termoyl! We love hearing from our happy customers. ^Elizabeth Samsung

  • Rating: 5 out of 5 stars

    Great Samsung phone

    Posted
    GC1973
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It has been a month since I purchased the S10 and I have to admit it looks so far as a great phone. The best Buy people were very helpful in setting it up and in transfering all my data from my old phone. The battery lasts a whole day, the screen is awesome and it is easy to pair it up with the Samsung Buds (which were free at the time of the purchase). I would definitely recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera and battery life!

    Posted
    AugK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very happy with purchase. I've held back upgrading waiting for enough of reasons. The camera is great and the battery life is much improved.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Went Galaxy for phones and never looked back

    Posted
    Rees
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great phone. Excellent battery life, fast charging. New biometric recognition is fast and secure. New camera with live focus feature creates professional appearing photos.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Takes amazing pictures

    Posted
    Sbrook
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Nice screen and amazing battery life compared to the galaxy s7. Only downfall needs better screen protector

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this device

    Posted
    Kcraig
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My second galaxy model and I couldn't be more pleased. Screen looks amazing, UI is smooth as butter and battery life is unparalleled in my past experiences. Overall a great device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Galaxy S10 Exceeding Expectations

    Posted
    KX232
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have had this phone for one week now and upgraded from a Galaxy S6. So far everything seems to be exceptional in it's performance, battery life, power and speed of operation. I'm very pleased and impressed with it.

    I would recommend this to a friend