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Customer Ratings & Reviews

Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 329 reviews

93%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 35 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 31 Reviews mentioning:
features
  • Rating: 5 out of 5 stars

    Fantastic Screen Quality

    Posted
    RZLive
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been sticking with Samsung phones for 3 generations now after my first phone which was an iphone. So I have become pretty familiar with how Samsung phones have evolved over time. Between Galaxy S4, S8 and now S10, I think S8 was one of the best phones that Samsung offered mainly because of the mess they got into with Galaxy Notes and having to come back in the game with a pretty unique phone, i.e., S8. But overall, with every generation of phones, there are special unique features that one can glorify compare to previous generations. There are two things about S10 that I really like: The screen is fantastic and provides a very clear and rigid quality. I think it's safe to say that samsung is the best brand in making smartphone screens; They are so good at it that even iphone uses Samsung screens. The second feature that to me is considered real progress is S10's camera, or I should say, cameras and therefore, their image qualities. Compare to iphones of the same year, Samsung camera and images have always been lagging and the difference has been visible for night shots. But in S10, Samsung has been able to resolve this issue and make their iamge qualities much better, even though it still needs work. One thing that I don't like about S10 is that Samsung has removed the notification LED that all previous generations had. To those who are familiar with Android phones, this small LED on top of the screen was a good tool for letting the owner know that he has notifications by blinking in different colors. Samsung has decided to remove this LED and their reason is that they couldn't have left the LED if they wanted to build the infinity screen. At first this makes sense. But once you get the phone and receive a call, right when the phone is ringing, you will see a small blinking light right next to your front camera, which is a detector that identifies the distance between your face and the phone so it would turn off the screen when you put the phone next to your ear. If this LED is not interfering with the infinity screen, so shouldn't the LED right? I guess they have other reasons and did not want to share. S10's battery has been working well so far and I need to charge the phone once a day. The dimensions of the phone compare to S8 is a bit wider, which makes it harder to work with one hand. Still love the fact that Samsung still allows the user to insert an SD card and have more memory space, a feature that Apple has never offered in order to make people buy its more expensive phones. There are little features in Samsung's operating system here and there that are interesting too. One major one is its Night mode feature that you can enable so that at the end of the evening when your eyes are tired, all the menues of the phone turn to black mode and emit minimal light from the screen. I only wish companies like facebook would do this too. Of course, one can always deactivate their account with facebook and become free once and for all haha;) One last thing: One can now personalize the bixby button to do other things and not activate bixby. Overall, this is a fun phone to work with. I don't like the price trend that companies like Apple and Samsung are introducing with the new phones. But at least with Samsung, the new phones usually come with several offers that justify this price increase in some ways. e.g., giving a discount if you trade in your old phone, free ear buds, free services like spotify or SiriusXM for a certain period of time, etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone

    Posted
    Harpreet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Hey I have Excellent Technology in my hands Samsung Glaxy S10 Love this Phone Great Camera with new Features

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cameras are good but not a fan of the new features

    Posted
    Chuggs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The phone is a typical galaxy, fast, good cameras, beautiful screen. However I find myself frustrated by the little stuff just like every year. The fingerprint reader is buggy and a pain. The lock button is not in a great location (I take screenshots on accident all the time), and bixby is frustrating however you can remap the button. the knockout for the front camera is also just annoying since apps aren't really optimized for the screen size and it just kinda sits there being all weird. I ended up just shortening the screen to remove that top portion anyway. That being said, it is a super fast phone, with dark mode on I am getting 6+ hours of audio a day (Bluetooth headphones), a few texts, light gaming and some web browsing and coming home with around 45% batter left. Also the telephoto is not as great as I hoped but is a nice little feature and it has given me some great closeup shots I wasn't expecting. Overall solid product, just wish they would break away from this 100% screen push at awkward screen sizes and nail down ergonomics.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lives up to the Hype!

    Posted
    Pons
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I'm going to start my review off by saying that this is hands down the best smart phone I have ever owned. The screen is absolutely gorgeous , colors are very vibrant and contrast is amazing. Even under Texas bright sunny days, this screen gets bright enough for you to see it without having to shade it with your hand. I set my display to QHD and Vivid and I'm averaging about 5-6 hours of screen time per charge. Excellent. If you are like me and love vibrant punchy colors but get annoyed when skin tones get turned yellow in movies and videos then I suggest you leave the "video enhancer" mode turned off. To my eyes, that is the best way to set your phone display. Audio from the speakers is loud enough to annoy people in the same room. Thank you Samsung for keeping the headphone jack even though just about everyone else has gotten rid of it. Long live the headphone jack!! I missed having one so much. I smiled when I was able to keep talking on the phone with my headset when plugging in the phone to charge with USB - C cable. Samsung includes a fast charging usb c brick and cable. AKG headphones to use for listening and talking. The S10 has a dual sim card slot, with the ability to install a micro sd card instead. The ultra sonic fingerprint reader works like a charm. I installed one of those self healing spray on screen protectors and I have no issues with the fingerprint reader. It is quick and accurate. I suggest you turn your thumb sideways like you would when holding the phone in one hand when setting up your fingerprint so that it can detect it better. The camera is pretty awesome as well, my only gripe with it is the way samsung continues to choose to process skin tones. Skin tones still turn to mush and make people look like wax dolls sometimes. Other than that, it really takes some awesome photos and videos. The ultra wide camera is a blast to use, so is the super slow motion camera. Samsung's One UI is the best software skin that Samsung has also ever stuck on over Android. You still have a bunch of amazing features added on without causing it to lag. I honestly prefer it over stock android now. The swipe gestures are very easy to learn and become accustomed to. Samsung also added the ability to install the same app TWICE!!!! So you can use different accounts on the app. So cool. There is so much to do with this phone on the software end, I recommend you watch all the youtube videos you can to learn all the ins and outs and tips and tricks. If you've been holding out to upgrade, I highly recommend this phone. Amazing hardware, great software. Samsung - You the best! Pros - Amazing hardware - The best smart phone display - Fun camera -Headphone jack - fast charging usb c -One UI is a game changer -Micro Sd slot Cons - waxy skin tones on camera

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone ever

    Posted
    usmchampton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone has actually been a life changer for me. I was a long time iPhone user but have made the switch and I don't think I'll ever be coming back. The amount of features on this device is incredible. It has better battery life than the iPhone XS max did, and this isn't even the plus version. You can easily go an entire day and maybe partially into the next day without charging your phone if you're conservative. Wireless power share is the coolest thing, especially when paired with a galaxy watch. The camera is incredible and the speed and performance of this device is unmatched. It's expensive but you get what you pay for here. I see myself using this phone for many years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    DEFINITELY a must have phone

    Posted
    Hailey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Sleek and pretty in design, the screen and specs are incredibly beautiful and the picture is phenomenal. It processes and loads fast and is very customizable to your liking! I really enjoy the camera, taking crisp, clear photo and video and the zoom is spectacular!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Galaxy S10 Best phone out!

    Posted
    Rod79
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As soon as you turn on the S10 it has a amazing display. Operating system of the phone is smooth going back and fourth to the home screen, settings,phone, camera, and apps. It's an android phone so of course you the option to customize your phone. Added security with ultrasonic fingerprint sensor, Wi- Fi protect, & McAfee virus scan. Updated rear cameras now have a ultra wide lens with new features like live Pro, slow-motion, and instagram mode. Lots of storage 128GB & 8GB of RAM Battery size 3,400Mah & and expandable memory with MicroSD card.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade to my S8

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Been using Galaxy phones for years now and they just keep getting better. This phone is fast, the screen is vivid, and I love all the features. Very happy with this phone!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone

    Posted
    Karen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great design and features. Camera is excelente and screen US Nice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome camera

    Posted
    Anne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed a new phone and wanted one with a great camera. This phone was recommended and just happened to be on an awesome sale. It is easy to use and has some great features. Love the camera and the fact that I no longer feel the need to take my larger camera every where to get good pictures.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    Dawn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I finally made the jump from iPhone to Samsung and I'm not looking back! The camera is phenomenal and I love that the phone connects to my Samsung smart TV so that I can watch TV from my phone. So many exciting features and still easy to use and navigate.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera

    Posted
    Jear94
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's an excellent product, I like all the little features that the phone comes with.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awsesome Phone

    Posted
    HOOTFL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Love love my new phone Great features, camera is just beyond wonderful

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera

    Posted
    Gaspar10lopez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this phone, the best phone I've ever had, I would really recommend the phone, offers really good features

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great pixels great camera and has a good storage

    Posted
    Andres
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this phone there's so many great features about this phone I love the storage space

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great smart phone

    Posted
    Siva
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very good camera features and power sharing features

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's ok

    Posted
    Agruber27
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Its ok. Camera is best feature. Battery isn't great and that's my least fav part about this phone. I definitely dont think it's worth the $980 I paid. Ughhh

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my phone

    Posted
    Happy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had the S7 edge it was time to upgrade and I am glad I chose the S10 Easy to understand good amount of memory for great pictures, videos and music, alot of great features awesome phone

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice phone

    Posted
    pops
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I really like my S10 Samsung phone. My S-7 finally died so it was time to up-grade. Kind of pricey but has many nice features.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Features are great!

    Posted
    Jroc1023
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Believe it or not,I was hanging in there with a Samsung S5 hoping it broke eventually(I removed the case,lol). Luckily,it just stopped working.This upgrade was well over do and the features are unbelievable.Beautiful picture quality,smooth streaming and sleek design.Customer service was great in store.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Jroc1023, I appreciate all the great things you've highlighted about your new Samsung phone! Thank you for taking the time to leave this review. ^Elizabeth Samsung