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Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 273 reviews

93%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 35 reviews

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  • Rating: 5 out of 5 stars

    Fantastic Screen Quality

    Posted
    RZLive
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been sticking with Samsung phones for 3 generations now after my first phone which was an iphone. So I have become pretty familiar with how Samsung phones have evolved over time. Between Galaxy S4, S8 and now S10, I think S8 was one of the best phones that Samsung offered mainly because of the mess they got into with Galaxy Notes and having to come back in the game with a pretty unique phone, i.e., S8. But overall, with every generation of phones, there are special unique features that one can glorify compare to previous generations. There are two things about S10 that I really like: The screen is fantastic and provides a very clear and rigid quality. I think it's safe to say that samsung is the best brand in making smartphone screens; They are so good at it that even iphone uses Samsung screens. The second feature that to me is considered real progress is S10's camera, or I should say, cameras and therefore, their image qualities. Compare to iphones of the same year, Samsung camera and images have always been lagging and the difference has been visible for night shots. But in S10, Samsung has been able to resolve this issue and make their iamge qualities much better, even though it still needs work. One thing that I don't like about S10 is that Samsung has removed the notification LED that all previous generations had. To those who are familiar with Android phones, this small LED on top of the screen was a good tool for letting the owner know that he has notifications by blinking in different colors. Samsung has decided to remove this LED and their reason is that they couldn't have left the LED if they wanted to build the infinity screen. At first this makes sense. But once you get the phone and receive a call, right when the phone is ringing, you will see a small blinking light right next to your front camera, which is a detector that identifies the distance between your face and the phone so it would turn off the screen when you put the phone next to your ear. If this LED is not interfering with the infinity screen, so shouldn't the LED right? I guess they have other reasons and did not want to share. S10's battery has been working well so far and I need to charge the phone once a day. The dimensions of the phone compare to S8 is a bit wider, which makes it harder to work with one hand. Still love the fact that Samsung still allows the user to insert an SD card and have more memory space, a feature that Apple has never offered in order to make people buy its more expensive phones. There are little features in Samsung's operating system here and there that are interesting too. One major one is its Night mode feature that you can enable so that at the end of the evening when your eyes are tired, all the menues of the phone turn to black mode and emit minimal light from the screen. I only wish companies like facebook would do this too. Of course, one can always deactivate their account with facebook and become free once and for all haha;) One last thing: One can now personalize the bixby button to do other things and not activate bixby. Overall, this is a fun phone to work with. I don't like the price trend that companies like Apple and Samsung are introducing with the new phones. But at least with Samsung, the new phones usually come with several offers that justify this price increase in some ways. e.g., giving a discount if you trade in your old phone, free ear buds, free services like spotify or SiriusXM for a certain period of time, etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lives up to the Hype!

    Posted
    Pons
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I'm going to start my review off by saying that this is hands down the best smart phone I have ever owned. The screen is absolutely gorgeous , colors are very vibrant and contrast is amazing. Even under Texas bright sunny days, this screen gets bright enough for you to see it without having to shade it with your hand. I set my display to QHD and Vivid and I am averaging about 5-6 hours of screen time per charge. Excellent. If you are like me and love vibrant punchy colors but get annoyed when skin tones get turned yellow in movies and videos then I suggest you leave the "video enhancer" mode turned off. To my eyes, that is the best way to set your phone display. Audio from the speakers is loud enough to annoy people in the same room. Thank you Samsung for keeping the headphone jack even though just about everyone else has gotten rid of it. Long live the headphone jack!! I missed having one so much. I smiled when I was able to keep talking on the phone with my headset when plugging in the phone to charge with USB - C cable. Samsung includes a fast charging usb c brick and cable. AKG headphones to use for listening and talking. The S10 has a dual sim card slot, with the ability to install a micro sd card instead. The ultra sonic fingerprint reader works like a charm. I installed one of those self healing spray on screen protectors and I have no issues with the fingerprint reader. It is quick and accurate. I suggest you turn your thumb sideways like you would when holding the phone in one hand when setting up your fingerprint so that it can detect it better. The camera is pretty awesome as well, my only gripe with it is the way samsung continues to choose to process skin tones. Skin tones still turn to mush and make people look like wax dolls sometimes. Other than that, it really takes some awesome photos and videos. The ultra wide camera is a blast to use, so is the super slow motion camera. Samsung's One UI is the best software skin that Samsung has also ever stuck on over Android. You still have a bunch of amazing features added on without causing it to lag. I honestly prefer it over stock android now. The swipe gestures are very easy to learn and become accustomed to. Samsung also added the ability to install the same app TWICE!!!! So you can use different accounts on the app. So cool. There is so much to do with this phone on the software end, I recommend you watch all the youtube videos you can to learn all the ins and outs and tips and tricks. If you've been holding out to upgrade, I highly recommend this phone. Amazing hardware, great software. Samsung - You the best! Pros - Amazing hardware - The best smart phone display - Fun camera -Headphone jack - fast charging usb c -One UI is a game changer -Micro Sd slot Cons - waxy skin tones on camera

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok device ... poor screen design

    Posted
    HanShotFirst
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So, I haven’t had a Samsung phone since the S7 and really wanted to like this device. There are several things that I thought Samsung did a fantastic job on, however a couple things that are making me second guess my purchase. I like the customization and personalization that it offers. However, the fingerprint reader is spotty. I’ve heard software updates are coming so, fair enough. When registering for the face unlock biometrics it states in the disclaimer that someone can use an image of my face to unlock the device. How is this a secure way to lock my device when an image of my face can unlock my phone? Last but not least ... the screen. Now before those fanboys reading this freak out, I’m not saying that the screen isn’t a good looking display. However the design of the screen fails in 2 ways. One the camera placement. It’s funny to me to see the wallpapers out there that essentially “hide” the camera. If it’s a great design choice over a “notch” or the S8/S9 devices... embrace it. However it’s pretty distracting while looking at the screen, more so than I anticipated. Secondly, and more important, the edge of the device looks terrible if you look at the phone at a slight angle. It’s VERY noticeable in email. You have to look at the screen straight on to not notice the darkening on the edges. It reminds me of the way DLP TVs used to be where you had to sit right in the middle to enjoy the picture. Why should I have to hold my phone at the perfect angle to enjoy the display? I have a couple days to return this device and probably will. I highly recommend looking at the demo units in the store to see if you can get past the faults in the display. At first I thought my phone was defective but after seeing several S10/+ demo units in stores that have the same issue, I know it’s a design flaw.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    After 1 week, very happy

    Posted
    jetsareokay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    As a previous S8 owner this definitely this feels like a jump forward and worthy upgrade. Although to be realistic phones are marginally improving year by year. And in most cases if phone batteries were replaceable on Samsung phones as they used to be awhile back l I probably would have kept the S8. S8 is still a great phone for people who just do not have the money for an S10. Fingerprint sensor on screen is awesome. Already used to it and couldn't imagine the option not being there. Samsung face I.D. does not compare to apple from what I heard, but fingerprint sensor is so fast I cannot see needing the face I.D. How much you are impressed by this phone will depend on where you are coming from. Every iphone user at my work was jealous, but hard to pull away loyal followers. If you had an S8 like me, it feels different. But nothing jaw dropping. My wife has the S8 and is not upgrading. Will admit she is not into tech as much as me. Screen covers more than ever before. Dot versus having large notch. Screen is gorgeous as always. Battery life is meh, but fast charging makes up for it partially. Apple still has much slower charging than Samsung. Make sure to use USB 3.0 if you decide to buy cables. Using phone to wireless charge, might on a rare occasion come in handy. For the traveler maybe more so. CAMERA: For your average consumer, I cannot complain one bit. Comes with good plug in AKG headphones and fast charger for anyone who has never bought a Samsung phone since they purchased AKG All in All if your interested in this phone. I cannot see any flaws that would keep you from switching over or upgrading. Hopefully you enjoy it as much as I do.

    I would recommend this to a friend

    • Brand response

      Samsung

      We appreciate you for taking the time out of your busy day to leave us a wonderfully detailed review. Thank you for choosing Samsung! ^Ash Samsung

  • Rating: 5 out of 5 stars

    Awesome Sauce

    Posted
    Lonnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    You won't believe me if I told you that I never had a smart phone until about a year ago. It's true! I know. I am just an ole fuddy dud. I started using my previous Samsung more and more for professional purposes, which photos are a huge factor. My old phone didn't have the oomph needed to handle the professional software I use. I was hesitant to pay the amount of money for having this phone, and my wife's jaw dropped when she saw what I was considering. However, this is probably one of the best investments I have ever made for my business. So far, AWESOME SAUCE, and I hope that continues as such, because this device is now my bread and butter professionally. It helps produce the final product of my services, and I can't afford an upset in that. Hence, my only unfounded concern at this point is that in one of the reviews I read recently someone states their phone became inoperative after a short period. No details on that, and they further say that neither Best Buy nor Samsung was providing much support in that arena, except that the phone was sent off for repair and the person was without a device. That is a huge concern for me if I was to run into that kind of situation. Nonetheless, It's very likely I'll be giving my wife this phone and purchasing another one, soon, when I can put the money together for it. That is how pleased I am with this phone, and I am hard to please! Believe me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cameras are good but not a fan of the new features

    Posted
    Chuggs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The phone is a typical galaxy, fast, good cameras, beautiful screen. However I find myself frustrated by the little stuff just like every year. The fingerprint reader is buggy and a pain. The lock button is not in a great location (I take screenshots on accident all the time), and bixby is frustrating however you can remap the button. the knockout for the front camera is also just annoying since apps aren't really optimized for the screen size and it just kinda sits there being all weird. I ended up just shortening the screen to remove that top portion anyway. That being said, it is a super fast phone, with dark mode on I am getting 6+ hours of audio a day (Bluetooth headphones), a few texts, light gaming and some web browsing and coming home with around 45% batter left. Also the telephoto is not as great as I hoped but is a nice little feature and it has given me some great closeup shots I wasn't expecting. Overall solid product, just wish they would break away from this 100% screen push at awkward screen sizes and nail down ergonomics.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This phone was the worst one I have ever seen

    Posted
    Murat
    • My Best Buy® Member

    There are a lot of issues coming with a new phone. 1.The proximity sensor issues. The phone screen is accidentally turning on during the calls, when the phone is on your ear/face/. You should press each time on the power button to turn off the screen, even though it again turns on accidentally after 2-3 minutes talking. So the screen is getting hot and uses more battery. Also, when the phone is in your pocket, it makes accidentally calls by itself 2. The finger print unlock issues . You should press on the finger print to unlock the phone from different - different angles. It does not recognize it is from first attempt. 3. There is no notification led lights on the top of the screen anymore. So, you will not notice if your phone is charging or get fully charged when you plug your into the power charger. Also you will not notice if someone called or messaged you, or if you received emails etc. * I already purchased 5-6 new Galaxy s10 & 10 plus devices from different stores like T-Mobile, AT&T etc. All of them had the same issues I mentioned below. Also, I sent the phones to Samsung repair center, but they couldn't fix it (the proximity sensor issues) and sent me back the phone with the issues.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Apple who?

    Posted
    HectorTheDirector
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the best Samsung smartphone they have ever freaking made, truly. I traded in my Google pixel 3XL for around $360. Best smartphone I've ever purchased. It opens applications faster than you can say molasses. The triple camera is freaking sick, I use ultra-wide lens all the time. Neither Apple Pay or Google Pay have anything on Samsung Phone, it's literally accepted anywhere. It's so funny to see merchants swear up and down that my Samsung Pay will not work because they don't have nfc-enabled terminals but it's funny to see their faces when Samsung Pay works every time. Samsung's on top of the smartphone game once again.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey there HectorTheDirector, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Rating: 5 out of 5 stars

    I love my phone

    Posted
    Ozzie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    First phone that's unlocked and overall its great Pros: more memory space since no carriers add extra stuff No logos in the back Switch between carriers Camara is great! Screen is beautiful Size is not too large Samsung has a done good bixby button can be custom which is great. Cons: THE BATTERY!!! SAMSUNG COME ON!! Im exaggerating obviously but honestly the battery is great it lasts but not good enough... I didnt want the s10+ because of its price, size and I dont need an extra camara but its battery was a debate, I dont know why samsung is deciding to lower the battery BY 700 MAH Im sure they could have gave us 3700 or even 3600 but 3400 is just not enough and should not be acceptable with this price and comparision with the S10+ and S10e which is 3100... That's it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone on the market!!

    Posted
    calail
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So after many years of being an apple fan boy I finally made the switch to Android. I saw several commercials and advertisements for this S10. I was stuck between this and the 10+. I had the iPhone XS Max and honestly wanted a smaller phone so I pulled the trigger on this S10 and it is incredible! The battery life is incredible. The camera is amazing. The in-screen finger print sensor is flawless so far. I have zero complaints about this device and that has never happened when I have purchased a new phone on launch day. 10/10 would recommend this phone all day every day!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone ever

    Posted
    usmchampton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone has actually been a life changer for me. I was a long time iPhone user but have made the switch and I don't think I'll ever be coming back. The amount of features on this device is incredible. It has better battery life than the iPhone XS max did, and this isn't even the plus version. You can easily go an entire day and maybe partially into the next day without charging your phone if you're conservative. Wireless power share is the coolest thing, especially when paired with a galaxy watch. The camera is incredible and the speed and performance of this device is unmatched. It's expensive but you get what you pay for here. I see myself using this phone for many years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best cell phone I've ever had!

    Posted
    Geemach
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    At one point I believed I only needed a cell phone to make phone calls. All the bells and whistles I simply did not need. Well, after purchasing the Samsung S10 I will now eat my words! The phone organizes my photos, wakes me in the morning, alerts me so I don't miss appointments, protects me from unauthorized users by using the fingerprint sensor to unlock the phone and so much more that I cannot think of at the moment. The pictures are vibrant, crisp and actual 3D images. My mind is completely blown with the quality of this phone. My only question is how can Samsung top this for the next release?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Galaxy S10 Best phone out!

    Posted
    Rod79
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As soon as you turn on the S10 it has a amazing display. Operating system of the phone is smooth going back and fourth to the home screen, settings,phone, camera, and apps. It's an android phone so of course you the option to customize your phone. Added security with ultrasonic fingerprint sensor, Wi- Fi protect, & McAfee virus scan. Updated rear cameras now have a ultra wide lens with new features like live Pro, slow-motion, and instagram mode. Lots of storage 128GB & 8GB of RAM Battery size 3,400Mah & and expandable memory with MicroSD card.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great quality, sleek design

    Posted
    Jellybear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased my galaxy s10 the first day of arrival at bestbuy. I got a great deal on the phone plan with sprint by purchasing the phone outright and unlocked. This is by far the fastest, sexiest and most technologically advanced phone I have ever owned! The s10 takes great pictures, has a million personalization settings and holds tons of storage. You can have two or three apps open on the same screen at the same time. You can charge someone else's device using the s10, and the graphics are beyond any phone. What more could you need?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great cell phone

    Posted
    MEmo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very happy with the phone, nice finish, great camera as always with the addition of de 3 lens you can get better pictures at different distances with out the zoom that regularly blur the photos. Two big soen sides for me, the rise of the price and the battery life. There are times when I live the phone by the bed with 25% and when I wake up, the battery its all gone, dont know why, if it is standing by, and $180 more than the S9 just because of the camera, not woth it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice upgrade.

    Posted
    Smf202
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Decided on the S10 because the camera was one of the best and the S10+ was just too darn big. Phone takes nice pictures. Phone is quick. Battery life is questionable. Sometimes it seems to last forever while other times it doesn't. Definitely don't think it charges as fast as my old droid turbo 2 but still ok. Haven't tried wireless charging. Has a lot of Samsung app stuff on it that I am not used to and dont seem to use. Overall I am glad to have finally upgraded.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    No free Wireless airpod

    Posted
    Ted88
    • My Best Buy® Member

    Pros: faster, bigger screen(I had S7 before), gorgeous screen. camera hole looks strange but can live it has 3.5mm outlet now I can charge and listen to music at the same time Cons: Battery(I have to watch lots of youtube on how to disable so many settings to get more battery juice) Bestbuy still advertising that you can get Samsung airpod just beware there is a cutoff date of 3/7 Finger scanner You have to buy extra wireless charging base, i dont think I will be buying it just use usb c for now

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone so far

    Posted
    JayJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I upgraded from a galaxy S7 to this and obviously this is a big improvement. But just in general compared to other phones that have recently came out this is definitely a flagship phone. I've had my phone for only a little bit more than a week but so far the battery has lasted me full days with heavy gaming and social media use, only having to charge once a day(which was the end of the day). The camera is improved too, especially the front facing camera, doesn't have that cartoonish effect that the older models would have.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone overall

    Posted
    Johnny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Samsung Galaxy S10 is a really good phone overall. It looks and feels sleek. Great display, battery life, and multitasking ability. The only fault I have with the phone is the the Ultrasonic in screen fingerprint reader is not quite there yet. It's much slower than what we're used to and it fails to read quite often. I have rescanned my fingerprint many times, but the technology is just not there yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Overall Phone! Highly Recommend!

    Posted
    Brandon20
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I upgraded from the Galaxy S6 Edge+ and I love my S10 so far. Some things are the same from the S6 Edge+ but the speed, quality, look, camera, and overall capabilities compared to the S6 Edge+ are day and night. If you have any phone newer than the S6 I wouldn't upgrade just yet due to the price but if you can grab one on sale I would HIGHLY recommend it. Great camera, lightning fast, 4K videos, amazing phone!

    I would recommend this to a friend