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Customer Ratings & Reviews

Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 252 reviews

93%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 35 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    Ok device ... poor screen design

    Posted
    HanShotFirst
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So, I haven’t had a Samsung phone since the S7 and really wanted to like this device. There are several things that I thought Samsung did a fantastic job on, however a couple things that are making me second guess my purchase. I like the customization and personalization that it offers. However, the fingerprint reader is spotty. I’ve heard software updates are coming so, fair enough. When registering for the face unlock biometrics it states in the disclaimer that someone can use an image of my face to unlock the device. How is this a secure way to lock my device when an image of my face can unlock my phone? Last but not least ... the screen. Now before those fanboys reading this freak out, I’m not saying that the screen isn’t a good looking display. However the design of the screen fails in 2 ways. One the camera placement. It’s funny to me to see the wallpapers out there that essentially “hide” the camera. If it’s a great design choice over a “notch” or the S8/S9 devices... embrace it. However it’s pretty distracting while looking at the screen, more so than I anticipated. Secondly, and more important, the edge of the device looks terrible if you look at the phone at a slight angle. It’s VERY noticeable in email. You have to look at the screen straight on to not notice the darkening on the edges. It reminds me of the way DLP TVs used to be where you had to sit right in the middle to enjoy the picture. Why should I have to hold my phone at the perfect angle to enjoy the display? I have a couple days to return this device and probably will. I highly recommend looking at the demo units in the store to see if you can get past the faults in the display. At first I thought my phone was defective but after seeing several S10/+ demo units in stores that have the same issue, I know it’s a design flaw.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    Nonnadvir
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I will never buy an unlocked phone from here. You do not get all the features that you would with a carrier. The battery does not last long and the camera isn't as good as all the reviews say it is. If I could I would return it. It has been a waste of good money for me.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the money

    Posted
    Morph701
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not worth the money, the value is probably around 700. Not 900.

    No, I would not recommend this to a friend