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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1251 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers recognize the Galaxy S10 as a well-rounded phone with an excellent camera, long battery life, and ample storage. They appreciate its user-friendly interface and stylish design. While some find it expensive, most agree that it offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,251 reviews
  • Rated 5 out of 5 stars

    A Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Samsung Galaxy phone since the S2. I then upgraded to the S4, the S6, and now (FINALLY after 4 years) the S10 and I am ecstatic! I forgot how nice is it to actually have a phone that doesn't crash from sheer age (I definitely got my money's worth out of my older phones, but I was very happy to upgrade) Pros - I love the color (coral), it's unique and no one I know has that! - It's fast, and doesn't freeze or lag like my older galaxies. - It has so much storage! I have the 128 GB and have just barely used half of it with SO many apps and photos. - Speaking of photos, this phone does wonders with it! Camera quality is a huge selling point for me and phones and I was pleased to see just how versatile the factory camera is on this! It does wonders for home photos (wide lense) as well as close ups and everything in between :) - Because I have the Samsung buds, Watch Active, and Galaxy S6 Tablet, it all integrates seamlessly and I've become a huge fan. - It's just beautiful. The screen is gorgeous, the vibrant colors still blow me away, and after over 6 in a half months and dropping a few times (no damage), it's still working flawlessly. - It doesn't have an annoying notch like the iPhones did/do, and although there is a camera in the display it's not distracting at all. - THE AUDIO - the Dolby Atmos addition blows me away. I turned it on and watched one of my favorite audio-testing videos and couldn't believe my ears, I was confused how sound was coming from behind me when in reality the phone was sitting in front of me haha. Blown away by the audio quality for phone speakers. Cons - The only con I've had thus far is getting the double tap to show my display to work on the first try... I've had to just tap constantly to make sure it turns on faster than just waiting for it to not work and try again. -- All in all best phone I've had to date! I will continue to go the Samsung Galaxy route because I'm just in love with how their phones' functionality and aesthetically pleasing design come together as opposed to my boyfriend's Razer phone, for instance. The display blows his out of the water, the phone is all around more sleek infinitely lighter, and more natural to hold in your hand. Just saying... ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple who?

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Samsung smartphone they have ever freaking made, truly. I traded in my Google pixel 3XL for around $360. Best smartphone I've ever purchased. It opens applications faster than you can say molasses. The triple camera is freaking sick, I use ultra-wide lens all the time. Neither Apple Pay or Google Pay have anything on Samsung Phone, it's literally accepted anywhere. It's so funny to see merchants swear up and down that my Samsung Pay will not work because they don't have nfc-enabled terminals but it's funny to see their faces when Samsung Pay works every time. Samsung's on top of the smartphone game once again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there HectorTheDirector, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my old phone, an LG-G6, and looking at the latest LG phone, I was not impressed. Best-buy had a fantastic sale, $300.00 off on the Unlocked Samsung Galaxy S10 Phone. The price was right, and the specs on the camera were exactly what I was looking for. My carrier is Sprint, and the reception I get is not bad, but I must say that there was a noticeable improvement in reception with the Galaxy S10. I also use my phone to connect up with an Android Auto Car Stereo to run navigation and music apps as well. I also noticed a dramatic improvement over the connectivity with the S10 and the Android Auto App that run with the car Stereo. There is a lot to this phone, and I am sure there are things it can do that I have not yet discovered, which is why i gave the ease of use a good rating. but in reality, it isn't the phones fault. As I continue to use it, I am quite sure I will continue to be pleased with my choice for a replacement phone. With 128GB of memory on the phone and a 400GB card, it more than meets my storage requirements. The only down side I have found was that its connection to my Smartwatch has lost some of the features that I liked that worked with my LG. Although now that I have a Galaxy phone again, I will most likely swap out my Huawei smartwatch 2, for a Samsung Gear S3 Frontier and solve that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung-Galaxy S10 128GB Cell Phone( Unlocked)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the capability of this Galaxy S10 handset. It has a very great 128GB internal memory capacity, both cameras record quite good pics and I adore the curved edge design at the periphery of the screen. It is also allows clear audibility for all incoming and outgoing calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2019 model Galaxy S10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed phone with bigger memory-storage to last me a few years. My old phone was full. Samsung Galaxy S10 had a maximum of 1 TB, but price was much too much. 3 cameras on one side, selfie on the other. Also has micro SD card slot, so I bought and inserted. Samsung Galaxy S21 has abandoned the micro SD card slot. Boo! Galaxy S20 still has micros SD card slot, go buy this one, if still on the market. Not too fond of the glass screen edge, too rounded; just a personal preference. Wishing Samsung will include micro SD card slot in the future models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Phone for that price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in discount for $650 and all i have to say is that this device is the best phone i bought.Great Display with that OLED display, excellent perfomance with the Super amazing Snapdragon 855 pared with a BEAST 8 GB RAM that makes this phone amazing at gaming and finally an amazing sound with that dual speaker with DOLBY ATMOS perfect to watch movies. Overall if you have the oportunity to buy it for $650 all i have to say is that you buy without waiting anymore. Amazing Flagship Phone from Samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Linux, we are glad that you are enjoying all the great features! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    One of the best Samsung phones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the blue color in December 2019 despite what the purchase date says and this phone was fantastic in the time I had it. For me the form factor is perfect as it’s still small enough to use one handed. The battery life was great too and it got me through a full day with medium use. The reverse wireless charging actually came in more handy than I though as I helped some of my friends charge their iphones which kind of blew their mind. It was the last samsung phone to have the headphone jack and I used it almost everyday. I traded it for the new Note 20 ultra as I always wanted to try a note, this phone is fantastic too, but somtimes I do miss the smaller form factor and the blue shine. My friend has the black one and he says it still works great and in the short amount of times I’ve used it, it doesn’t feel like a 2 year old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much! It has a great camera, and lots of storage space. I have dozens of apps and thousands of photos/videos and I haven't even scratched the surface of the storage. I've attached some photos I took with this phone, and none are edited!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the clarity of the camera and its zoom capabilities. It's like I am holding a professional camera in my hands. I also like that you can lower the bluelight and the brightness can be set to change automatically according to the light levels in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic samsung S10

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it`s a long time that i use samsung phones. i was waiting for 10th anniversary of galaxy series. S10 is the best phone in the market. much better than Iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price $600 with Sprint network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought galaxy s10 for $600 with sprint network. Great phone i am loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I have Excellent Technology in my hands Samsung Glaxy S10 Love this Phone Great Camera with new Features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S10 is my best friend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S10 is my partner in crime! I love the way s10 functions and its agility while using multiple apps. Also, the edges of the phone screen lighting up when a text or notification comes in looks really cool. I've had this phone a little over a year and it's been very useful to my daily life. Watching movies on this phone looks pretty good too. Overall it's worth the price tag, plus it's an unlocked phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I've loved my Samsung phones. I've previously owned a Play Edition S4 and an S7, but this one I'm not in love with. Let me start by saying as a computer this is a fantastic piece of hadware. The battery, processor, and amount of RAM are all FANTASTIC; however, its not just a computer. The battery lasts 1.5 - 2 days with moderate use. For starters the Audio DAC (or lack thereof) compared to the S7 is horrible. Music on the S7 always sounded clearer and less muffled, all in while still being able to be played louder. This S10 is a massive downgrade in audio quality. Likewise in speaker quality, this phone has a horrible speaker phone. I sometimes use the speaker around the house and people on the other end can't hear me when the phone is pointed at me and only 6 inches away with full bars of service. With my S7 they could hear me across the room. For size, this phone is border-line too big. I dont know what the obsession is with bigger and bigger, but barely fits in my front pocket and i'm a full grown dude with cargo pants. The installed screen protector is more a screen nuisance. My screen albeit is only 3 months old looks very similar to my multi-time dropped, flown across the world several times and 3 year old phone. The screen protector was smudged enough within 2 weeks of owning that it actually distorts some of the pixels in the middle of the screen. This phone has been babied and pampered only touching the inside of my jean pockets with nothing else in them, yet is apparently enough to damage the factory-installed screen protector. Y Also the distortion and rainbow effect from the curved sides is very frustrating even when looking start on the phone. The sides also collect a lot of dust when put in an Otterbox Commuter case because it gets caught from the sloping screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone its very useful for things other than telling time. For instance if I need to check my heart rate. Among other things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good but not as expected.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have been iPhone user then it’s gonna take some time to get used to its function, application etc... phone battery is much better than those iPhones that I am using.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok device ... poor screen design

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I haven’t had a Samsung phone since the S7 and really wanted to like this device. There are several things that I thought Samsung did a fantastic job on, however a couple things that are making me second guess my purchase. I like the customization and personalization that it offers. However, the fingerprint reader is spotty. I’ve heard software updates are coming so, fair enough. When registering for the face unlock biometrics it states in the disclaimer that someone can use an image of my face to unlock the device. How is this a secure way to lock my device when an image of my face can unlock my phone? Last but not least ... the screen. Now before those fanboys reading this freak out, I’m not saying that the screen isn’t a good looking display. However the design of the screen fails in 2 ways. One the camera placement. It’s funny to me to see the wallpapers out there that essentially “hide” the camera. If it’s a great design choice over a “notch” or the S8/S9 devices... embrace it. However it’s pretty distracting while looking at the screen, more so than I anticipated. Secondly, and more important, the edge of the device looks terrible if you look at the phone at a slight angle. It’s VERY noticeable in email. You have to look at the screen straight on to not notice the darkening on the edges. It reminds me of the way DLP TVs used to be where you had to sit right in the middle to enjoy the picture. Why should I have to hold my phone at the perfect angle to enjoy the display? I have a couple days to return this device and probably will. I highly recommend looking at the demo units in the store to see if you can get past the faults in the display. At first I thought my phone was defective but after seeing several S10/+ demo units in stores that have the same issue, I know it’s a design flaw.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartphone ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipment arrived on time, excellent service and the best prices.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Manolo, nothing beats a great deal! Thanks for choosing Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. I m glad to have this phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing accessories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile came in a very normal cardboard box. There was only the mobile and the charger. NO headset, NO manual, NO sim tray pin, NO micro USB, NO scratch guard. Very disappointed with this purchase. And its asking me to pay $45 to return the item.

    No, I would not recommend this to a friend