Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,404 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Arguably the best phone on the market right now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my S9+ for the unlocked version, got it for less than half its price. Amazing phone, fantastic battery life, and it's just downright gorgeous. The phone is like 98% screen and the dual front camera cutout actually makes the size of the screen look bigger because the screen actually wraps above the cutout too (screenshots don't include the cutout, you actually get the full resolution of the screen). Pros: - Display - AMAZING SCREEN, vivid colors, and super bright. There's a LOT of real estate here to work with. Just need apps to support this ridiculous resolution now (Netflix, Hulu, Instagram, Snapchat, looking at you!) - Camera - The new ultrawide camera is unbelievable. Pictures taken in ultrawide look like they've been taken on a professional camera with a special lens. Phenomenal quality. - Headphone Jack - It's all about having options baby! - Waterproof - you can dunk this thing in a tub and it'll be just fine. - Sound - Dolby Atmos gives the sound quality a huge boost. - Battery Life - This thing will last me all day (my day is usually 7am to 10pm) and I use it regularly all throughout the day. -Wireless PowerShare - The coolest feature of the phone: CHARGE OTHER DEVICES! I was out at a bar and my friend's iPhone X was at like 5% and my phone was at 80%. I charged her phone up to 25% and mine dropped to 60ish. Super useful in a pinch and convenient too. Cons: - Some gestures were removed which kinda sucks (swiping from top corner of the screen to put an app into windowed mode) - Silver Trim is really smooth but distracting from the overall design. Not a fan. - Kinda heavy, but that's expected. Solid 10/10 phone. Definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Best Phone made so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of phones. This is by far the best phone I have owned. The screen looks great it is very fast. The camera works very well. Battery last, I long time. Just buy it you will be happy with it. It is expensive but all top of the line phones are expensive. Here is a screen saver that takes advantage of the cameras screen cutouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Solid phone but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S9 plus to this phone and this is my take on things one would notice from "real world use." - Battery life is definitely improved in the s10. - Charging time is the same as the s9 both support qualcomm quick charge 2.0 (I'm a bit disappointed as qualcomm now has quick charge 4.0) - Camera its great having an ultra wide lens but in terms of image quality I don't feel like there is a big difference compared to the s9 - Fingerprint sensor - Well ultrasonic fingerprint scanner works but not as responsive as the one on the s9. I actually dont like the reader on the s10. It's slower, less convenient and does not work with glass screen protectors. The s9 fingerprint reader was well placed and unlocks the phone super fast! - Performance - I can't seem to tell a real world difference in performance between the s9 and s10. Both phones are fast enough to handle the use of multiple apps running at the same time. In conclusion. If you have a s9 I don't really think its worth the upgrade if you are on a tight budget. Wait for the s11 as that phone will probably support 5g.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Design

    Rated 5 out of 5 stars

    Masterpiece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best galaxy phone i have used ever. Very smooth the picture quality and the camera is beyond amazing. You can customize so many features and make it the way you like. Love the Design, super light phone. I Love to play games on this Beast. For me battery last for 1.5 Days after a full charge. Sound Quality in Dolby Atmos feature would surprise you. ** I wish the power button on the right would be a little down but i have the soft key edge panel which i use to lock it from one hand, works for me. Waiting for my free buds which comes with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 5 out of 5 stars

    Awesome- there's no going back

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first galaxy phone and knew nothing about galaxy but wanted to try something other than iPhone. i was skeptical but decided to give it a try. after the fist day, don't give up and get frustrated and go back to iOS because you don't know the android operating system like i did. It does take some time to get familiar with android and the operating system, but once you get it, the customizations and abilities are endless. something i was dying for on iPhone. Android phones, even galaxy's are not popular but you can just do so much more. what really sold me was the beautiful design, i wasn't going to get an android phone because they were all ugly until i saw this one. if you wanted android, this was the one to get. yes iPhone uses oled screens but samsung did it better. even putting a finger print reader underneath the screen. apple still doesn't have that. a unique cut out of the oled panel for the camera instead of a notch. developers even came out with cool wallpapers that embraced the hole cut out. a headphone jack, not that people use that much any more but at least its there if you need it. An external sd card slot if you need more memory. awesome wide, ultra wide, and telephoto cameras. still to this day, this phone beats the latest iPhone in some ways. if you want some freedom from the strict apple OS, then android is your go to. just hope you don't mind that you won't be in the popular crowd anymore having an android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    S10+ Still Impresses Daily After 4 Weeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The edge to edge screen is clearly the most attractive feature of this phone. At first I thought not having a home button like on my previous S7 would be difficult to get used to. I'm really happy with gesture options like double tap on screen, pick up to turn on screen both work well. Also, I got rid of the 3 buttons in favor of gesture home, back, etc. It all works flawlessly. The battery life so far is phenomenal. Under heavy use I hit almost 50 hours per charge! Fast charging takes 100 minutes which is more than my S7 which only needed 84 minutes. This was slightly disappointing but the longer battery life makes this a non-issue. The camera is also phenomenal! I regularly switch between the 5 different lenses which gives great options for framing shots. The dual stereo speakers are also a vast improvement over the S7. Power share feature seemed gimmicky at first but then realized if you only have one charger, you can wirelessly charge another device like a watch or even another phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is how a phone should be!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to get my pre-ordered S10+ unlocked but it was extremely worth the wait! Everything on this phone feels and looks premium! The AKG wired headsets included are absolutely pleasing to the ear! I'm hearing new instruments with these bad boys I've never heard before! I'm still waiting on my galaxy Buds though which arnt going to come in until May 6th. Overall, this phone is more than worth it! I don't regret my purchase. If you can, I'd recommend purchasing the S10+. Beautiful quality photos, stunning screen, loud phone speakers, and I love the prismatic white finish on mine!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Best Phone To Date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has found a way to break everyone's expectations releasing the greatest smartphone to date. I've tried every phone released so far including the iPhone 10 XS Max and no one is touching Samsung. This phone is fast, fluid like water, and comes with uncountable features that'll leave you surprised around every corner of the phone. The camera, the display, the speeds, they're all a 10 out of 10. Every phone after this point will be a complete take over for Samsung and I can't imagine what's next but as for this phone, great job Samsung you've done something that's left me flabbergasted.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wow! Thank you very much for such a stellar review, MisterMoBlack! We're glad you appreciate all the care Samsung gave the S10 Plus. Praise like this means so much to us, and proud to have customers like you as part of the Samsung family! ^Thomas Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quite possibly a Unicorn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the S10+ preorder style which I've never done. I've never purchased a phone without first touching, seeing how I like it in person first. This was a first and best decision made. Albeit, I've had the S8+, S9+, that I knew Samsung finally had a winner! Tl;Dr Brilliant! Great phone, amazingly light... Almost too light, if that's possible. Over the years, I've slowly adopted Samsung products. I am certainly part of their full eco system now, aside from a MacBook pro that you couldn't pay me to be without as I absolutely loathe windows. I really feel that Samsung is absolutely killing it by hitting this phone out of the park. I laugh at folks with a iPhone XS, Max or whatever they are calling...putting on a tired OS in a slightly modernized phone design. This is what a bezeless phone should look like, and feel like! Above the phone, this is absolutely the best version of TouchWiz, oops sorry Samsung UI that they have put together. If you are a power user, this is quite possibly the unicorn that puts those thoughts of rooting to bed. TBH, the s9+ did that for me and the OS, speed (adjust the transitions) and this phone is screaming fast, reliable and beyond gorgeous to look at! WIN! I see a long future for this one, where previously every release date I am upgrading. Unless the Note 10 is something truly spectacular, I will be hanging on to this and my S9+. Brilliant!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the high praise and taking note of all the many features of the Samsung Galaxy S10+. We're glad you're a part of the Samsung family! ^Thomas Samsung

  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Incredible cellphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this Samsung s10 plus.the speed of this phone is amazing,the screen resolution is outstanding..the speakers are super loud.navigating thru the phone is very fast,camera takes excellent pictures even in low light,has many options on the camera.the fingerprint is cool.and fast to open.. starting out at 128gb..you cannot lose out on this great amazing phone.i just love it so much!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Absolutely Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased a new phone since the Galaxy S5 so finally broke down and purchased the S10 plus ... and I Absolutely Love it. The phone is lighting fast and battery lasts entire day even with heavy use. I did purchase an SD card to expand storage an additional 512GB so don't think I'll ever run out of space. Anyone considering the S10 plus you won't be disappointed I assure you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great. Love the speed. It charges quick and the battery lasts all day. The camera is among the best. I haven't used the finger print yet. I saw reviews where people are having problems. I'm waiting for Samsung to fix it before I use it. It was not as important as the other features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both the s10 and s10 plus for about a month. Both are great phones but I could not get past 5pm with my battery needing to be charged with the s10 based on my heavy use. Didnt want to deal with using while on charger so returned for s10 plus. Big difference in battery even its it's an additional 700 mah. I recommend an open box to save 150 to 200 bucks. My open box was excellent and still had preinstalled screen protector. Phone is very fast cameras are great. Fingerprint scanner was incredibly slow and useless at first but yesterday Samsung released a update and it is almost perfect compared to launch the first month. Way more responsive and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Was worth the Wait

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to this phone, but it took a long time to save up for it. However, I do think it was worth saving up for. This phone is so smooth and sleek! The touch screen is very fluid and responds very swiftly. The camera quality is exceptional! I do appreciate the stability setting which helps keep your pictures clear. The battery life is incredible! If actually.been out for hours on end and when I get back home I still have about 35% left at the end of the day. The fast charging is very convenient because i can charge my phone for about and hour and gain 40% back, so even if I can't fully charge my phone, i can gain a significant amount back. As a whole i find this phone beautiful and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    best phone ever

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung phone it's excellent has great rear and front camera take quality pictures ,battery last hours better than the iPhone 11. Excellent product at excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    awesome phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrafed from s9+ the differance isnt dramatic but the camera is much better and processing seems a little faster charges fast and great battery life all in all Nother gteat samsung phone only thing i dont like is the front camera pill

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello gunny725, we appreciate all the great things you've highlighted about this phone! We value your feedback and it's a privilege to have you as a Samsung customer. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from an s7 so this was a major upgrade. The camera is amazing, the battery life is amazing, the video quality is amazing and the phone is very fast. This may be the best phone samsung has to offer ay the moment. Only bummer is the big price tag for me

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung is best, switched from iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got bored of iPhone 7 plus and thought if I would have brought the xs max I would have add same apps same home screen and basically same phone with slight modern design- therefore decided to have sammy a chance and I boy android has evolved so much in last 3-4 years. I can customize anything and everything any color to any thing that I want. Plus I am glad I don't have mac, apple watch and other i things so i am not locked down in apple eco system Pros: 1) display to die for. Crisp and amazing display 2) great speakers 3) no ugly notch almost full screen except the camera pill 4) android one ui i.e is android 9 is so awesome. Has gestures like iPhone and lot of other cool customizations 5) sexy and slim body like a supermodel. Very very sleek design 6) wireless and reverse wireless charge 7) free galaxy buds which I will receive in April 8) feels so great to be back on android freedom 9) great great LTE and wifi connectivity I get stronger signals and good calls than my old iPhone 7 plus Cons: None for me. I am in love with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Next Step to the Future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very familiar with the Galaxy line and have bounced between them and the iPhone quite regularly. Samsung really does an excellent job of coming up with new tech to pour into its phones. While some iterations have been better over others, every couple of years Samsung really manages to innovate yet again. The mass real estate of screen is fantastic and will look great well into the future. I think the hole punch cameras are significantly less noticeable than a notch. The wealth of camera adjustments and cameras to choose from on the device is simply fantastic. You will be sure to get the beset picture. While the fingerprint sensor is its first generation, convenient there is no longer a button, it isn't as seamless as you would hope. It works decent but, hopefully with more software updates it will read faster and more accurately with less pressure. I feel like my thumb is going to wear out before the screen does. To help with this I use face unlock. Overall I'm glad the technology is here, it just needs to be improved. Other than that, the phone runs great, samsungs skin feels significantly lighter than before. The minor changes combined with the new ascetics and features really make this one heck of a phone. This is really causing Apple products to get stale. Its literally the same phone essentially every year. While faceID is nice, it still sucks out so much of the screen compared to when you see the S10. iPhones gestures can easily be matched so move about the phone swiftly on the Samsung as well. Honestly with Apples high prices, lack of meaningful innovation, this is a no brainer. You can even STILL hook up a mouse to an android phone/tablet. So call me officially hooked. I don't know whats not to love about this phone. Go out any buy one! You wont regret it, even with the finger print sensor annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    What a Fine Piece of Technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent months reviewing phones available at the beginning of 2019 to find something to replace my ailing Samsung Note 3. Was set to purchase a mid-range phone to avoid spending an absurd amount of cash. Went to a local store to check out the latest and greatest just for reference and couldn't believe the quality. In the end, decided to go with this phone for a few reasons. - The camera(s) are amazing, a big reason flagships set themselves apart from mid-range devices - The screen, simply beautiful display - Battery life is unbelievable, and a big reason i chose the s10+ over the s10 - Terrific build quality, and includes a headphone jack I kept my previous phone for over 5 years, and hope to do the same with this one. Cough, price tag.

    I would recommend this to a friend