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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.8 out of 5 stars with 673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 673 reviews
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Grandsons phone to this one. He is the envy of his classmates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than previous phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is much better than the phone I had with my prepaid plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PHONE TO PURCHASE..WOULD RECOMMEND ..........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor function and value retention.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this product. This is the second year I tried to break away from the Apple circle, but when it comes down to function the iPhone wins me back. I know there are two camps but I cannot stand the interface in these phones. Ultimately inferior.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but the battery don't seem to last as long as described

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phones are getting to $$

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is Phones are to Expensive and to fragile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone except battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves how he can customize everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is as vibrant and pleasing as the phone. Nice new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good price, especially paying monthly through AT&T.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good phone only very poor fingerprint sensiti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone only very poor fingerprint sensitivity

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sasholya, we have released a software patch to address the fingerprint scanner issue on Galaxy Note10, Note10+, S10, S10+ and S10 5G devices, which will be available globally over the next few days. We will strive to continuously test and improve our biometric authentication features for more secure mobile services. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great phone size...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, the service at the store was awesome....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I reccomend getting a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always needs to be charged daily but great graphics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the money this phone could be better made.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my husband who doesn't like I phones. But the protective screen that is on the phone is peeling off. For the amount of money we paid for this phone I would expect better quality.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gigi, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. We would love the opportunity to assist you further with this matter. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Dedicated staff to overcome system issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but issues with activation. Still not sure what happened but encountered many system level issues with getting the phone activated. Kudos to the assistant store manager for solving it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No LED Message Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very disappointed to learn that the LED Message Lights that have been on all our other Galaxy phones is missing from the S10. These lights are on whenever there is an unread message and let you know that you need to unlock the phone. Without the LEDs, you have to pick up the phone and wake it up to see if there are any messages. A real miss by Samsung. My phone is due for replacement and I am looking for an S9.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok, nothing great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my galaxy S5 it was easy and simple. Upgraded to S10 and it's nothing great. Wish they didn't have all the crap like Bixby on here that are complicated to uninstall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to go through too many steps to do simple tasks like voice mail. Prior phone one step, this phone have to enter password-stupid! Not real happy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my s7 edge. And itwas and isabetter phone than s10 . Waste of money. Nothing is better on s10. Wish i never bought the S10.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They change things and hide things in other places so often I don't like them anymore. Will probably be my last one

    No, I would not recommend this to a friend