Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.8 out of 5 stars with 673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-673 of 673 reviews
  • Rated 3 out of 5 stars

    It's exactly the same phone as S8 and overheats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same phone as my galaxy S8 and overheats randomly for no reason.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still figuring it out.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband’s phone and he Has always been a Galaxy fan.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Katie31, that is great to hear! ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Great phone and fantastic color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this over any other device. Upgraded from a 7. Best mobile device on the market. Best Buy incentive made me decide to act now. Connection much improved for WiFi and 4G.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would only work if connected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working while on vacation best buy said they could not do anything about it because it was past 14 day warranty by 3days because I was in tennnese

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone keeps turning off by itself-very aggravating when using as driving navigation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten 10e. Fingerprint reader does not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Still figuring it out

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad is too sensitive phone is too big for hand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery It needs more improvement on battery..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy S10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 4 days. No damage to the phone, did not drop or hit on anything and a pink line appears on the screen. Already had to order a replacement phone. They said it was a defect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S10 is excellent. No issues so far. I upgraded from an S6 Edge and I have no complaints thus far. I went for the S10 because the S10+ seemed big for a pocket. It has ample screen size. Took a little getting used to from my S6, but not a problem. Be aware if you turn on the battery saving power mode, some of your apps may not work properly. (i.e. Garmin Connect and Strava) My Garmin would not connect via Bluetooth, until I turned off the power saving mode. I am happy with this upgrade.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your valuable feedback is greatly appreciated, KBReview! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture phone is the best phone I had in a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Samsung phone I purchased. I like the features it has and that it is Google, not Apple. I think Samsung has a quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hardware is better than the competitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hardware is better than the competitor;; display looks neat

    I would recommend this to a friend