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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1252 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S10 as a well-rounded phone with an excellent camera, long battery life, and ample storage. They appreciate its user-friendly interface and stylish design. While some find it expensive, most agree that it offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,252 reviews
  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone sucks worked for a month an a half keeps saying sim card problem got a new sim and still doesn't work .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone or Service?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok, have never been able to use just data, must be connected to wifi.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. We are really sorry about any performance issues you may be experiencing with your device and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    no different from thr 9 I have actually like the 9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    think I wasted money on this one i have the s9 s 10 is no different

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ashdom, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Samsung s10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take away a lot of features, I'm bummed out, others I can't figure out...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that is really a tough phone for the price i didn't expect to last all that time 5 years and still works like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I have used it for the past 4 years with no problem. I highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a Good Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout this phone in 2020 and still currently using it. It still looks brand new and still works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I’ve ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, premium build, reliable, AMAZING features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the galaxy s10 since it released battery still lasts all day, camera still awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! long lasting battery, beautiful colors, and fast processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best phone Samsung has made. The only downside is the beveled edge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this phone for four years with very minimal issues. Loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good phone. Had it for 4 yrs before it even cracked. Wish it had a better camera and more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for about two months now and I love it the screen is absolutely amazing and the pictures are great too and I had a Google pixel 3a And an iPhone 11 but I wanted to give Samsung a try with the S10 definitely worth the money I got it in prism white and it looks amazing also the night mode is really good and Samsung is one UI 2 looks great on top of Android

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, Ontario3400! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good, Not Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone. I had a S8 before and needed more memory. My S8 camera had better colors than this S10. This phone is a good size for me. I got an unlocked phone this time in case of future travel. But there are some drawbacks to that. I have an AT&T plan, but AT&T doesn't allow Wifi calling on unlocked phones. I need it because where I live the cellular signal is very weak. Also, some features of visual voice mail don't work because this is an unlocked phone. I'm not satisfied with the cameras on this phone because I take a lot of pictures. Wish I would have bought an S20 because of its better cameras. Also, I couldn't trade in my old S8 because the store was closed due to Covid-19 and I had to transfer data from my old phone to the new at home. Previous years I got good trade-ins on my phones. In addition, this phone is overpriced given the state of the economy. I had hoped for a much larger saving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No free Wireless airpod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: faster, bigger screen(I had S7 before), gorgeous screen. camera hole looks strange but can live it has 3.5mm outlet now I can charge and listen to music at the same time Cons: Battery(I have to watch lots of youtube on how to disable so many settings to get more battery juice) Bestbuy still advertising that you can get Samsung airpod just beware there is a cutoff date of 3/7 Finger scanner You have to buy extra wireless charging base, i dont think I will be buying it just use usb c for now

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung doesn't want you to buy its phones anymore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if the issues my husband and I are having are Samsung issues or Verizon issues. But my next phone is going to be an Apple. I owned an S7 and loved it, but there were no more updates. And my husband's LG suddenly died. So in October 2020, I researched new phones. The S20 was getting bad reviews, with users complaining it had been rushed to market. After reading many positive reviews, we purchased the S10. I waited to write a review. The phones needed updates. We had a learning curve. But I have made several phone calls to Verizon with technical issues. The most infuriating one is the lack of Tap Responsiveness. It has more of a Slap Responsiveness. The Bluetooth works when it feels like it. We both get lousy service. The phone comes with a pre-installed screen cover, but you have to inform each and every tech of this feature who try to argue with you that it's just a dust cover. The Bixby button is a truly annoying feature. And because of button placements, I have taken more screenshots than any other human being alive. I truly HATE this phone. But it does have a good camera; hence, two stars instead of one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Unlocked is the official way to go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Verizon account that unfortunately Best Buy can't touch, however I used the trade in promotion to purchase an unlocked phone, to my surprise wifi calling and visual voicemail are supported for Verizon and this thing is a beast of a phone, the only thing I have not tested yet is Voice over LTE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had it going on for 1 half to 2 years. And I love it. Even though my upgrade coming i think I keep it a little ling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super good quality as you can imagine.

    I would recommend this to a friend
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