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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Galaxy S10e's camera quality, ease of use, and battery life as significant strengths. Many appreciate its compact size and ample storage capacity. Positive feedback also highlights the phone's performance and lightweight design. While some comments mention screen size, overall the response is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 214 reviews
  • Rated 4 out of 5 stars

    So far okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that all of information was transferred to my new phone and that was not the case. I had to make another trip to get it taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly for a new owner. Manual is hard to find and use. Staff was somewhat helpful, but could not answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product..love the camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BEst Buy rep was excellent and patient. I love my new phone! DJ is the best !

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, bigdaddy! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    I seriously dislike this phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung has a serious battery life issue. For a long period of time, the battery was crashing from 25% on the meter all the way own to 2%. Samsung refused to replace it, even though it was still on warranty. They sent me to their repair location, they ran a "test" and told me that the battery was "fine." At some point, the problem with the battery crashing stopped, but it still a battery problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Still trying to learn everything. Miss certain features from my older one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great upgrade from active 7. Much better camera features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this phone, a little small. I wanted the latest and greatest new Samsung phone, this phone is actually affordable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 10e is everything that I expected it to be. Great phone, Great apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the bpx, very easy to navigate Already loving it; 5 days in.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DEKHEAD, we appreciate you taking the time to leave us some feedback about this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several Samsung phones. Found them good quality and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! When taking pictures, the different options are unlimited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone is More difficult to use vs old phone. Does have more functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to purchase this samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to upgrade to Samsung gagalmaxy s10e. Very eady to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung products in the past and never had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the compact design and software in. The color is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my phones from best buy...great prices and deals...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple enough for anyone still learning how smart phones work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth transition from my S8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice upgrade from my S8... So far, I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is suitable for my needs. I greatly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, went from a note 8 to this. Reccomend Buy it

    I would recommend this to a friend
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