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Customer Ratings & Reviews

Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 460 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising its performance and ease of use. Positive feedback also highlights the ample storage and smooth refresh rate, along with the speed of the 5G capabilities. However, some customers noted the high price point as a drawback. The lack of a headphone jack was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 460 reviews
  • Rated 5 out of 5 stars

    Samsung is improving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Samsung phones. I was forced to purchase a new one after the last malfunctioned again. I was reluctant but so far this galaxy has proved that Samsung make quality phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but wish the screen was more durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the s20 plus to replace my s10 plus that I dropped on a dumbell and the screen broke. This phone seems pretty similar to the s10 plus, but I just wish the screens were a little more durable. I prefer Samsung over Apple so I am happy with my purchase but just hope I don't drop this one by accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    120hz screen is a game changer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumped on the S20 plus since my Razer Phone 2 went out. Can't go back to a 60hz screen after my time with a higher hz screen. The plus looks great, and the SD card slot coming back is a welcome one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DIZ89, we appreciate all the great things you've highlighted about this phone! It's a privilege to have you as a Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Galaxy S20+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade from my Galaxy S7 edge! But it is a little too long since it doesn't fit in many pockets or purses. Wish they would stop making the phone large each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last of its kind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a good price. One of the last Samsung phones that will have a slot for an expanded memory as Samsung will no longer an expandable memory potion; what a shame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20+5G

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for a reasonable price with the trade in of the older model. The phone itself is quit nice and functions very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing it has so many features I’m still learning them all I would definitely recommend purchasing this phone Samsung always makes a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS A CELL PHONE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRETTY MUCH THE LATEST AND GREATEST AS FAR AS CELL PHONES GO. BESIDES STILL NOT BEING ABLE TO SEND OR RECEIVE CLEAR VIDEOS WITH APPLE DEVICES IT WORKS PERFECT IN EVERY OTHER WAY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Mobile Phone So Far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went form a Galaxy 9+ to the 20+. It is my favorite overall mobile phone so far. The only minor inconvenience is not having a designated LED light for alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung S20+ Is Incredible!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and great deal! The Black Friday special was the way to go! Got $400 off at Best Buy and $750 trade-in with AT&T thereby getting the phone for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung first 8k phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out the box this phone doesn't live up to the hight, but there isn't any 8k phone besides this one to compare it too and with the software upgrade it does get better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a bad experience at the ATT store. We came to best buy to do our upgrades. Dominic was Great! He took great care of us and made sure we were completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you dont use the 5g this is a fantastic phone. I was hesitant to spend the money but upgraded from a galaxy s5 active. Best decision.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone have not upgraded for a few years still trying to figure all the features. But screen is great sound is better so far so good I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 20+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Samsung 20 plus!! Was able to transfer all my info from my last phone with ease, it comes with a screen savor already on it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and easy transaction The young fellow Cole that sold us this phone is a rock star! Everything about this phone is awesomeness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Used for several months, and other than updates being a bit obnoxious, everything works extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all about the same

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All cell phones are a bit of a scam these days it's all about selling some sizzle changining software and signals that can be tracked easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S20+ 5G Enabled 128GB -

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well i finally had to move from my great samsung sb-780 . it's starting to grow on me ... i think i'll become a zombie like everyone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! I needed an upgrade but didnt want the s21 because of the lack of an sd card slot. Glad i got this one instead.

    I would recommend this to a friend