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Customer Ratings & Reviews

Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising its performance and ease of use. Positive feedback also highlights the ample storage and smooth refresh rate, along with the speed of the 5G capabilities. However, some customers noted the high price point as a drawback. The lack of a headphone jack was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 460 reviews
  • Rated 5 out of 5 stars

    Great Deal. Great Phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this phone when I bought it for 1/2 off. I love it. It is a wonderful replacement for my Samsung Galaxy S7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! The only thing that I don't like about it, compared to the S8+ is that it doesn't have facial recognition for passwords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone purchased at best buy. It was easy to do, customer service was kind, helpful, efficient and great. Covid protection included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace my old Samsung S9 which was quite outdated. The upgrade was very easy inside of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a very good purchase on Black Friday. Will need to transfer data from 1 phone to the other. A+ for the Samsung Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S20+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great phone.they gave me good info, checked for availability. And advised best way to get it. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S20pluse is great there so many things that are great i don't know where to begin. Every thing is about 5 stars. You name its a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive phone. I believe this my 5th Samsung bought from Best Buy always great deals for the new phones. Be back next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s20 phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, love Samsung products. I had many phones and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone, Best buy got me 600.00 deductible and ATT gave me 700.00 trade in,,,,what a Christmas gift...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great service. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old phone S8+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far with my limited time with the phone it has been an overall good experience. Time will tell if the phone was worth the $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phones through Best Buy On-Line web

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on-line purchase, sponsored by a 5G cell phone carrier, was easy to use and provided excellent results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the S series Galaxys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the best deals of getting my phones from Best Buy. I love the S-Series Galaxy phones. I have dealt with both for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    blue S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oh my goodness I can't tell you guts how much I love thus phone. From the color to quality and the clarity of this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping time really enjoy this phone meets all of my needs got a deal by purchasing at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20+ 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a birthday gift for my daughter. She was over due for an upgrade. She really loves this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Upgraded from a galaxy note 9. Cant tell much difference, it does seem to be a little bit lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the phone about two weeks. The set up was easy enough. It has features I have not used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift, much needed upgrade. My daughter loves it, last phone she had was Galaxy s8.

    I would recommend this to a friend