Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue.
  • Alt View 11. Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue.
  • Alt View 12. Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue.
  • Alt View 13. Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue.
  • Alt View 14. Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue.
  • Alt View 15. Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue.
  • Alt View 16. Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue.

Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue (AT&T)

Model:
SM-G986U
SKU:
6400278
Highly rated by customers for:
Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising its performance and ease of use. Positive feedback also highlights the ample storage and smooth refresh rate, along with the speed of the 5G capabilities. However, some customers noted the high price point as a drawback. The lack of a headphone jack was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 460 reviews

  • Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would definitely recommend to anyone

    This review is from Samsung - Galaxy S20+ 5G Enabled 128GB - Cosmic Black (AT&T)

    I would recommend this to a friend

  • great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great phone. There were no difficulties migrating my old phone to new one.

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still love Samsung phones! New features take some getting used to but love the fingerprint scanner

    I would recommend this to a friend

  • s20

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his phone he learned how to work a lot of the features on the phone really quick.

    This review is from Samsung - Galaxy S20+ 5G Enabled 128GB - Cosmic Black (AT&T)

    I would recommend this to a friend

  • New Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my return to Samsung phones. Much easier to share apps with the family now.

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my old one. Great phone...does what I need it to do.

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Upgraded from the S9 and love the features and quality of this phone.

    I would recommend this to a friend

  • No 3D face unlock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone to android; so far so good! The only thing I am missing is secure face unlock feature. No app on android would support face unlock so you rely on FP.

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son and he loves it. He has had zero regrets getting this phone.

    This review is from Samsung - Galaxy S20+ 5G Enabled 128GB - Cosmic Black (AT&T)

    I would recommend this to a friend

  • S20

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, I am a fan of Samsung products, love this device since I got ot.

    This review is from Samsung - Galaxy S20+ 5G Enabled 128GB - Cosmic Black (AT&T)

    I would recommend this to a friend

  • At least it isn't an Apple product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is similar enough to my S9+ so I've adapted quickly. However, it has overridden many of my customizations - especially custom sounds and alerts. Alerts for Facebook Messenger still only work half the time (yes, I've uninstalled and reinstalled). Life360 alerts don't work at all (yes, I've uninstalled and reinstalled). Also, the brute force take over of some of the features has been unappealing.

    I would recommend this to a friend

  • Nice phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me. It is last year's model, but that just means that I saved money.

    I would recommend this to a friend

  • LOVE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device I am so Happy that I bought it. Samsung outdid themselves with this one.

    This review is from Samsung - Galaxy S20+ 5G Enabled 128GB - Cloud Blue (AT&T)

    I would recommend this to a friend

  • Nice phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my s8 and got this at half price. So far it is nice .

    I would recommend this to a friend

  • phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone got a really great deal on the phone has a very good camera

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with a great discount I always purchase my cell phone from Best Buy

    I would recommend this to a friend

  • Good Protection

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to protect the screen. Have used this brand many time before and love it.

    I would recommend this to a friend

  • Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. .

    This review is from Samsung - Galaxy S20+ 5G Enabled 128GB - Cosmic Black (AT&T)

    I would recommend this to a friend

  • S20+ the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. All Phone Samsung since S8+ until now are very good.

    This review is from Samsung - Galaxy S20+ 5G Enabled 128GB - Cosmic Gray (AT&T)

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid user of Apple products I decided to give Samsung Galaxy a shot. Love it.

    This review is from Samsung - Galaxy S20+ 5G Enabled 128GB - Cosmic Black (AT&T)

    I would recommend this to a friend
Page 19, Showing 361-380 of 460 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.