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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 460 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising its performance and ease of use. Positive feedback also highlights the ample storage and smooth refresh rate, along with the speed of the 5G capabilities. However, some customers noted the high price point as a drawback. The lack of a headphone jack was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 460 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone for the sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been putting off replacing my 5 year old Galaxy S7. When I saw this phone on sale I decided this was the time. I knew my old phone was slow, but I can't believe the speed difference. The S20+ is a little larger than I really wanted but the price was right. Web pages render so much faster, apps open so much faster. I love the fast charge capability. The battery life is great. I am not constantly on my phone, I use it off and on for 4 to 5 hours each evening. I can go 3 or 4 days without charging the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Switched from iPhone to Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from using iPhone to Samsung after having some customer service issues. It has taken a little while having to switch and learn stuff from iPhone to Samsung but should get used to it eventually. I particularly love my battery lasts way much more and also charges super fast! Camera also has way much better quality!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Good camera, great call quality, georgous screen, and I really like the blue color. The 120 Hz screen makes everything buttery smooth. Only complaint would be the in screen fingerprint sensor. It's being picky, because it does work pretty good, but I don't understand why they would get away from the rear one, when it worked better. I also love the size. Not to big like the ultra or note line, and not to small. I actually tried the regular S20 first, but returned it for this, and am happier with the extra screen real estate. Also a nice touch is Samsung includes a screen protector, that's already installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a S8+ it was time to upgrade and wow, what a amazing great phone this is. The speed, the storage, the ease. You will not be disappointed!! So far so good, loving this device!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Operates beautifully.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and pictures. Nice large screen. The tech forgot to transfer the sim card to the new phone. Had to trouble shoot with at&t. It's a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive. Plenty of room for apps and 5g is awesome. I bought this phone for my wife and have not heard a single bad thing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    samsung s20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this phone a couple of weeks but so far we are very impressed. Good battery life, solid case an screen, and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great phone. It's super fast and has an awesome screen. Battery life is good and lasts all day with normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Good value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a phone that smokes the Iphone 12 Pro Max in price, screen size (this is 6.7 of screen while iphone is slightly smaller), expandable memory, adjustable resolution and framerate, significantly more powerful camera (64 megapixels on s20+ vs. 12 megapixels on the iphone 12 pro max), and RAM (12 gbs on s20+ and 6 gbs on Pro Max), then this is the phone for you. The con is the silly film that is built onto the screen. I'm not sure what its made from but its scratches and dings pretty easily if you have nails.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fast, great screen and camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is fast. Screen is bright and vivid. Battery charges fast, and life is decent. Camera has great capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Video quality and the camera are top notch!!! Size and ease of use are excellent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    GREAT PHONE AND CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to all the features. Loads of storage, and looks good. Great camera. Fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love The Samsung Galaxy s20+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. At first I thought the screen size would be too big but its actually perfect for watching videos and shows. Also the battery life so far is better than any previous Galaxy I've ever had. I'm a heavy phone user throughout the day, from social media to my various movie/TV show streaming apps and the s20+ lasts ALL day and then into the next day. I would highly recommend it to Samsung lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Top notch phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been an iPhone guy. Ever since I switched over to android life has never been easier. With a top notch camera and super fast response this is probably Samsung's best phone ever. I do use this mostly for office work and then leisure time but the camera on this phone will blow your mind. Galaxy 20 plus is one of the best phones yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Processor speed

    Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. It's easy to use. It's fast. It holds a charge for a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    The Samsung S20+ 5G 128GB is worth looking at...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung S7 with this phone. This phone is faster, with more features than you can use. It's bigger than the S7 in size, but not too big. The camera is excellent, with outstanding quality. The screen design is "nice," and and anything on it looks great. Although still very expensive, like all cell phones today, the price was a little more tolerable during the holiday promotions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Samsung Update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Samsung S8 plus, so this was 3 yr from my last phone. The new S20+ is the same width and slightly taller than S8+. Weight wise, I cannot tell the difference. Everyone raves about the camera, which I understand, because it's really good and the 30x zoom is awesome. However, I'd like to point out few things that Samsung did right. Previous phones have too many side buttons. Now, we are left with 3 buttons (vol up, vol down, power). Bixby is now just an option (Yes!). As the curve angle is reduced, there's more side grip. I liked the curve, but it made the phone harder to hold. Now, it's easier. As this has massive RAM, it feels smoother. For those who have old phones like me, then this is great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there. Thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Kayla Samsung

  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Super fast and good size for the price. Nice camera, sharp pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good storage, excellent camera, and fast refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Very Happy with the Galaxy 20+ phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a old Samsung with this phone. This phone is faster, with more features than you can use. It's bigger in size, but not too big. The camera is excellent, with outstanding quality. The screen design is "nice," and and anything on it looks great. Although still very expensive, like all cell phones today, the price was a little more tolerable during the holiday promotions.

    I would recommend this to a friend
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