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Customer Ratings & Reviews

Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising its performance and ease of use. Positive feedback also highlights the ample storage and smooth refresh rate, along with the speed of the 5G capabilities. However, some customers noted the high price point as a drawback. The lack of a headphone jack was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 460 reviews
  • Rated 5 out of 5 stars

    Samsung Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color! It is very nice and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves his phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband said this is the best phone he has ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finger print reader can be touchy if you have dry hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S9+, love the new features of this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I recommend to other buyers is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new phone and the clarity of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the apps of the phone. Good quality for videos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product we love our new phones Love the 100x zoom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife and she is living it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Im very surprised the pricas was low than att

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great phone from Samsung. Best phone I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Nice quality phone. Got a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mynewphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. Still trying to figure out all it can do and how to get access to the places I need to be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mistake and bad experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a galaxy s20+ online at bestbuy and regret that I did. I found out that samsung will reject and not honor the warranty registration for the phone because i purchased it online at best buy. The purchase reciept that is displayed online on bestbuy's site does not contain all the itemized details required by Samsung. As a result, when I upload my bestbuy reciept at samsungs site to register the waranty for the phone, it is rejected by samsung. I called Bestbuy to see if they could provide a more detailed and itemized receipt for my purchase and they are not able. As a result I am being unfairly discriminated against and scammed that Samsung will not honor their 1 year waranty repair for my phone if I have any issue just because I purchased it online from Bestbuy. It appears anyone that purchases a Samsung phone online from Bestbuy will have this same issue that the warranty registration for the phone will be rejected by Samsung for repairs. I now have a new 1000 dollar phone that will not have the warrenty honored by Samsung only because it was purchased online at bestbuy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone so far still getting used to use only problem is the battery won't last long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to buy and get data transferred. Best Buy had better color selection than my carrier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone as an upgrade using my ATT account. My wife loved the phone, no issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need quick replacement for older Samsung Smart Phone. Very similar in look and feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Twin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but need instructions. My sale associate was not helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase from Bestbuy. Compatible with cell phone provider.

    I would recommend this to a friend