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Customer Ratings & Reviews

Your price for this item is $33.34per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising its performance and ease of use. Positive feedback also highlights the ample storage and smooth refresh rate, along with the speed of the 5G capabilities. However, some customers noted the high price point as a drawback. The lack of a headphone jack was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 460 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Improvement on the Galaxy S20!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung Galaxy phone I've ever owned!! Samsung got it right on how smooth scrolling and how fast the processor is compared to my old S8. World of difference. You won't regret it. Now the S21 is out so go for that one...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Perfect friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good size screen and easy-to-use once you learn all the bottoms

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade from the previous Galaxy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, really enjoy the upgrade. bright, beautiful screen. great quality and usefulness. The battery works for a good amount of time so i can usually get away with only charging it every other day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S20

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. This phone has everything I need. The screen is vibrant and clear, and the 120hz refresh rate makes it very smooth. Camera is very good, maybe not the best overall, but I'm very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung is the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Phone!!! Its sleek new look and I still can't get over how well it takes pictures BETTER then the IPhone I had. I have owned several Samsungs before but this one is so much better. Does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy 20S 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oh, golly this galaxy 20s 5g is great. I needed a new phone and I'm so glad I did. The pic I took was so clear and nice. Movies watched so far have clarity and I like it. It's been a nice change. Thanks, Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. The sound quality if lots better over the s7... Love the picture quality...Only issue I have is there is no auxiliary port. Now I'm having to buy an adapter for my 4wheeler to play my radio thru the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera! Has everything you need from the ultra without the size or price tag. I went back and forth with it but then minor things with zoom and MP it was still a huge upgrade from my 9 plus. I'm really happy with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Galaxy S20+ 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy to use. Great features and specs. Outstanding battery life. It lasts me the whole day. I've been a long time fan of Samsung specially the Galaxy phones. Excellent quality and product!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the Samsung galaxy series. We've had them for years and each generation gets better and better. The camera is fantastic. Got this one for my wife. I have the ultra. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Galaxy S20 plus. Was overdue for a new phone but waited till the price came down. $1200. for a phone is mad crazy. Couldn't upgrade to the Galaxy S21, well I guess I could have but didn't want to go the extra mile to switch everything on my SD card to the phone then to the cloud, want a simple life. The Galaxy S20 Plus was the only phone besides the Galaxy note 20 that had a SD slot , the not was alittle big for my liking. Switching over my Galaxy S7 edge to the S20 was smooth sailing but still work. Normally when I buy a phone from best buy I go right to the Samsung rep and they help with the transfer but the rep was there that day. Overall I love my S20

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, good customer service, best buy team helped alot and were very speedy. i have used samsung phones for years, and I don't see myself moving to a different device anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've owned so far. Originally looking at the S20 FE (unlocked), but the AT&T promo for this unit could not be ignored. Just need to get some of the AT&T gremlins under control!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great phone great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my old galaxy so got this new one and love it. Fingerprint and facial work well and the size is perfect. Checked prices everywhere and Best Buy beat my carrier and everyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    All round great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about this phone. It is fast and responsive. Apps that didn't work as well on my old phone work well on this. I am not a fan of the size and wish it was a bit smaller.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a great phone. I upgraded from the S8+ to the S20+ but I miss having a 1/8 headphone jack. The other downside for me is that the volume buttons are now on the right side of the phone. So far it has been working well and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A nice, new replacement phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the replacement of my old phone. It works as expect, easy to to transfer most of the apps and files from the old phone. Love the (Aura blue) color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I like my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new phone the resolution is beautiful. I am still getting used to the new way of maneuvering within it. I like the case and the sound is great. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but mostly, great pictures. It might be better than iPhone Pro 12 quality. The camera is amazing in low light. What’s the point in having a DSLR? ^_^

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Retired the much loved antique.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung die-hard here. Upgraded from the Galaxy S6 Edge+ (and after this long...still kicking). Hoping this one lasts as long as the last.

    I would recommend this to a friend