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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 354 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Galaxy S20+ 5G for its excellent camera quality, impressive battery life, and large screen size. Many also appreciate its ease of use and the speed of the 5G capabilities. Positive feedback also highlights the phone's lightweight design and overall performance. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 353 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this phone. It has lived up to the expectations I had for it so far. It may well be worth the price that I paid for it. Being brand new it will take more time to fully appreciate its value. At this point, the only problem that I have had is with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had almost all of the Samsung Galaxy phones since the Epic and this one continues to not disappoint. I thought the hole punch display would bother me more than it does, but it isn't that noticeable once you start using it daily, most full screen apps just add a black bar anyway. Battery life so far is great even with video chat usage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect size, and the camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    nice bright phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright phone. Fast and responsive. Good all day battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Its very fast and the camera is great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Galaxy I've had so far, very fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone love the battey life and the screen size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing. Easy to use. love the blue color

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large screen, camera and easy apps application, highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you never owned a flagship phone, this will blow your mind. Went from a s8 to this s20+ and it has enough new features that I'm very happy. The fast charge is super nice, although I wish the charge cable was longer. Others have talked details way better than I could so I won't try. But its a great phone. Yes its expensive but worth it for the features included!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So easy to use and processes so fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone transferred the data from my last phone so fast. The processing speed of the 5G is such a step up from 4G, and the camera is a major improvement. It definitely delivers as advertised and I love the blue, so pretty;

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love it except the new navigation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is great. Takes great pictures. My only complaint is not hav6the buttons to go back wit and to close all operations. It's a little frustrating but I'm sure I'll get used to it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Lots of feature, great camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phones a phone is a phone. Not always. This phone has a great camera and a spectacular screen resolution and adjustable frame rate. I have had many galaxy products and this one has the best biometric security features. I also enjoy the customizable feature vs. an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great new version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S9 and this is a great version of the Galaxy. The new features are excellent and transferring from one phone to the next was easier than I thought it would be. (I usually swap at Best Buy and have an associate do the setup for me) So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great camera for any user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall size. The camera is the best love the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    Lack luster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The creativity in phones has disappeared when It comes to look and design. The only thing that continues to get better are cameras and processing speed... just don't know if a phone upgrade will be necessary in the future at this pace.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    that punch hole is distracting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone, but camera is just "meh". But a great upgrade from my S9. I love the screen but the punch hole for the front cam is so distracting when watching or just overall use. I do want to thank the bestbuy dude that helped me on my upgrade. smooth, fast and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I balked at the price tag when I purchased this phone, but don't let that scare you! This is by far, the BEST phone I have ever owned. Well worth it's price. Learning it is a bit tricky (especially if you don't read the user manual, which of course, I didn't) Once you get the hang of it though, it's so much of a smoother OS and user interface than any other phone I have previously owned.

    I would recommend this to a friend
  • Pros mentioned:
    5g

    Rated 5 out of 5 stars

    Galaxy S20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in 2 S10+ on 2 S20+, got a great deal from Best Buy. After trade in price basically got 2 S20+ for the price of 1. Great camera clarity, 5G compatible, better than my S10+. Has everything I need in a Phone

    I would recommend this to a friend
  • Pros mentioned:
    5g

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned numerous Samsung galaxy phones. This is one of the best. I like the size, the 128 gb of storage and 5g functionality. The camera is absolutely the best. The camera zoom is powerful and easily focused.

    I would recommend this to a friend