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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,341 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsungs Best phone..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Samsung's latest phone. So far battery life is awesome, camera is the best I'v ever had

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent phone - Samsung does it again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Galaxy S20 Plus! I was having issues with my my Galaxy S8, and this phone does everything I need it to do and more. I love that I can change the motion smoothness to make reaction time and scrolling even faster. My phone is incredibly responsive! The camera is wonderful, built in apps are less bloated than my previous phone. Overall a great device!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung phone . So much faster than my previous phone and it takes awesome pictures!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    LOVE MY PHONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, amazing picture quality, camera quality is great. Internet is fast on phone. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from note 10 to s20 plus... solid phone, beautiful screen!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The only thing it can't do is talk to people for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone, outstanding battery life, camera is incredible. This thing checks all thr boxes for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Another great Samsung product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Galaxy S9 and was looking to upgrade. This phone has a fast processor and takes amazing photos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Samsung phone purchase was good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked a clerk at a Walmart store about deals on the Samsung S20+. That clerk told me that Best Buy had the best deal on the S20+. I found this to be true, and the Best Buy employees who helped me were very knowledgeable about the Samsung product and the best Verizon terms to use. The S20+ is an excellent phone - if I use it for a hotspot, it tested at 40 Mbps+. The voice quality is great and the battery life seems to be very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is everything we expected. Love the camera and screen. Would recommend these phones to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my S8 that was almost 5 years old. Fast response, nice camera, call quality crystal clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone - I recommend buying it elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some tech writers posted reviews of this phone (android authority, c-net, etc), calling it a "beast" or "monster". Yeah, no kidding. I listen to music, stream video, open a billion tabs and apps and nothing phases this thing. On the rare occasions I've bothered to clean it (just junk/caches/etc.), I have cleared out over 2GB each time- and it has only been because I've thought to do so- not because the phone slowed down or anything. I'm giving it 4 stars instead of 5 due to the hideous ordeal of making a Best Buy purchase (ALL transactions with their store or website have been wretched)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A new model with familiar feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the S20+ as an upgrade from the S8+ model. It has Android and all the standard functionality of Samsung phones plus a couple of new features, like fingerprint unlock on the front screen and 5G connectivity. The finger unlock is a tiny bit clunky and the 5G is an aspirational technology even in the metro NYC area, but at least I'll be ready for 2022. Otherwise, it's a beautiful fast phone with better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful 5G phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a durable phone that has not any issues since purchase. Set-up was a breeze. There have been no issues maintaing the phone. I added a screen protector and leather case. With those additions the phone still looks new. Battery life is incredible. It charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    this is a lot different than previous versions...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does take some getting used to if you have or had one in the past. Great screen, wide and takes awesome pictures. It is just getting used to no buttons on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    AMAZING PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. The camera is so amazing. It charges fast and provides great battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Notification light

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this phone for nearly two weeks and I really like it. I upgraded from the Samsung Galaxy S8, and the only thing I miss is the notification light in the top left corner. The S20+ doesn't have this so you have to pick the phone up and look to see if you have a notification (text message, missed call, etc.).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Samsung s20+ 5 g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the speed of phone. I am also enjoying the battery lasting much longer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Fingerprint reader

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an s8+., the screen is like half an inch bigger and the phone is the same size. Amazing! Fingerprint reader is a bit flaky, otherwise a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love the phone and the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a lot of memory space. It has great picture quality and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, fast processing, good camera, love the color

    I would recommend this to a friend