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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,341 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have ever purchased. Camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Go Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best size option out of the three available. Finally fast updates

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over the top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use. I learning something new every day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought Wife!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She has no complaints and loves the 6.8 display. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade that I wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features and excellent help in transferring data from old phone.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Great phone dont need ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little getting used to new fingerprint sensor, other then that great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I pick up so far....will be telling everyone to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far good phone by samsung and camera is what they said it would be

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Zero issues to date. Great camera! Amazing display.

    I would recommend this to a friend
  • Cons mentioned:
    Notification light

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the light to let me know i have a message. Also when it is charging and when charging is complete, otherwise happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Fingerprint reader

    Rated 1 out of 5 stars

    Hate this Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to get into my locked phone and I see on the screen "face doesn't match" and "thumbprint doesn't match". Yuck. I can never get into my own phone. I came from a Pixel 2 XL, thought this would be an upgrade. Nope. Spellcheck often doesn't even work. The Samsung calendar sucks compared to the Google calendar so I downloaded the Google calendar. Problem solved, right? Wrong. You can't dismiss the alerts on the lock screen so they keep popping up again and again and again until you unlock the phone (I already told you that's a pain, right?) and go into the notifications to dismiss the alert. Not to mention that I went back a whole Android version (11 to 10) when I switched to this phone. I do like the camera with multiple lenses and the bright colors it produces. I think of this phone as a quality piece of hardware with junk software. If I could I would ditch this phone in a heartbeat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    a winner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, impressive phone another winner from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wife Loves the phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, got it for my wife, great camera, no issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Still learning new features and getting it setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall phone, looks like Samsung is stepping up their game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone very much. Great features and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone the camera takes great pictures. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    S20 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another win from Samsung. Very fast and multi functional

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung hits another home run :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection on every level, top-end camera game in your pocket

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size of screen is great. Key pad works for larger fingertips

    I would recommend this to a friend