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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 203 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy S20 5G's excellent camera quality and long battery life as significant advantages. Many also appreciate its ease of use and comfortable size. While some find the price high, the lack of a headphone jack is another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 203 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the camera, battery life and memory capabilities!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Galaxy phone since the Galaxy 3. This is a great addition to the lineup. Easy to use, operator friendly, and some great new features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung does it again, always 10 steps ahead of apple phones. You would never know that your taking pictures on a cell phone, that's how good the quality is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great New Samsung Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really terrific. I like the long battery life. No more midday recharging, or running out of battery near the end of my day. I was dissapointed, however, that not all of my "stuff" successfully transferred from my old Samsung to this new one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone. Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a die hard Samsung/android fan. This phone did not disappoint in any way. Great camera and personal productivity tools

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my 68 year old dad and he took to it right away and he loves it. Phone never freezes has so many features battery life is amazing. We highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The camera is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an LG phone. So far I love it. The camera's awesome although I haven't quite figured it all out. I'm really happy that it has 128 memory.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great pic and gd battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words couldnt Express enuff how awesome this phone is and I'm so happy that I upgrade it bec my samsung galaxy 9 cant prepare to Technology and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great premium phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast and easy to use. I didn't experience any glitches since i've gotten the phone and the camera slowmo mode is way better than the S10 version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Samsung phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 6th galaxy phone over many years. Good quality phones, easy to use and settings are easy to manage. Love this latest version!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera quality and all the perks that come with the phone I had an iPhone for years and I love the Samsung galaxy s20 makes work so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera to upgrade to!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the S20 from the S7. Wow! It's everything I expected & more! Easy to set up, as well as, operating for first time users.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent follow-up to S10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This improves upon many great features of S10. Love the inscreen finger print scanner. Love the pink color. Camera is big step above

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    5g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the talk about 5G and this Cov19 virus, I'm please with my phone and I love the camera on this phone this is a major upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung always delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never fails Great quality phone. Excellent camera features Easy reliable phone. Anyone can us this cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my S20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a step up from my S5 which I had forever! This has a tremendous amount of storage, now I can download my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a smaller phone compared to the Note 9, definitely was not disappointed. Perfect size and beautiful color!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    pretty good and colorful phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive wrote a review for the other ones as well, it has very vibrant phones and works just as well as an iphone 11 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best latest phones yet and upgrading from best buy is awesome

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    upgrade worthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy they finally came out with a nother pink edition. The screen is nice and bright. The new camera is amazing.

    I would recommend this to a friend