Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 199 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20 5G's camera quality, citing its ability to take great pictures that are comparable to higher-end cameras. Positive feedback also highlights the phone's battery life, ease of use, and convenient size. Many appreciate the ample storage space and the smooth, responsive display. The 5G capabilities and high refresh rate also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 199 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fast and responsive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on of Samsungs best phones to date. The Camera is way better anything Iphone can come up with. The 5G picks up well as it should in 5G areas

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung never disappoints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new galaxy. Does everything you need in a convenient size compared to the plus or note. Cloud blue color is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, Major upgrade from my S4 to the S20 Best Buy was only place i could get the phone the day my old phone died.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Phone available

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the screen is beautiful crystal clear, works very well call quality is excellent, I did find the face unlock to be a bit finicky and slow at times, if you ever have used a iPhone with face unlock the Galaxy S20 does not compare, one thing I will say about Apple they are spot on with the face unlock technology, but other than that this is a very good phone, and option if you are into the Android ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Loving my S20

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade to s20 and I should say I am really happy, it has got an amazing camera, its really fast and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for me. The camera and all its features are awesome. Its q perfect phone and stays charged forever.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Samsung galaxy s20

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, speed, camera, style it’s great! Bestbuy rep helped setup and move all pics/files, very good service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for multitasking

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for what you get but great for multi-tasking, taking pictures, and doing anything you would need.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my s20. Great camera. Love the sound quality. Good battery life so far. Screen is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Have had it for about two weeks now with no issues or problems. Setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Nice looking phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast and very user friendly. Camera is great, has good focus and pictures turn out nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Best phone I have owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome!!! Battery life is great, speed is great, and i love the super fast charging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, real simple to transfer from my old phone. Great camera with lots of options.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Samsung - Galaxy S20 5G Enabled 128GB -

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Samsung phone. The size is good and it takes pretty good photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Brillant

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Love the screen size, pictures come out very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Samsung Product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone. Good Display and fast... Love the speed

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    best phone ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so smooth so fast and just the perfect size for me and what I do

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty Good Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with some minor hiccups here an there. Great screen. Some of the features and buttons leave much to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Best Samsung Yet!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small light and responsive. It also takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is quick and responsive, great camera. Enjoy my Samsung S20.

    I would recommend this to a friend