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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 199 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20 5G's camera quality, citing its ability to take great pictures that are comparable to higher-end cameras. Positive feedback also highlights the phone's battery life, ease of use, and convenient size. Many appreciate the ample storage space and the smooth, responsive display. The 5G capabilities and high refresh rate also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 199 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone with amazing camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and she absolutely loves it. Great phone and camera overall, highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a lot of technology - I love the androids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of this experience was my salesman "Paul" from Best Buy in East Northport. He gave me the confidence and knowledge through his professionalism to make me feel very positive about this major investment. Without Paul I may not have gone through with the purchase, especially since he was not allowed to touch my phone to set it up during the pandemic. He walked me through the whole process and made my experience a complete success. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. So much more I can do with my new galaxy phone. So glad I made the choice!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, more advanced features and the quality is better. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time LG user. Samsung is excellent plus the ease of use makes this an easy transition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Great phone. 5g speed is impressive so far. Nice camera and lots of new features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera on a smartphone currently. This phone is great. Can't wait for the Note 20 now

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife thinks it great. Returned an iPhone 11 to get this. The camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to learn to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this watch for a week and I can't take it off. Love that it's easy to learn to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but connectivity issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Samsung phones and this is nice enough and definitely seems like a new phone. However the connectivity issues are really annoying. Be prepared to use data a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Samsung Galaxy phone yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new Galaxy S20! It's so much faster and leaner than her S6!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Easy to use, light weight, Best buy was as usual excellent to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for this phone to become available and it does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera, the pictures are super crisp and I'm very happy with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my new phone !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Replaced a 6 year old phone, so I am really enjoying this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Top-notch phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from the S9 I previously had. Awesome screen and camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone does everything but feed me . Camera takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy hassle free and the phone is amazing. Very happy with the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone you will not be disappointed. The refresh rate is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is a nice upgrade from S9. The camera takes great pictures!

    I would recommend this to a friend