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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,341 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone. Best screen and great battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung has really made an awesome phone all around. Best screen of any phone so far. Great battery life. The 120 hz setting for the display makes this phone super fluid. I highly recommend this phone if you like Android and Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. It's a bit bigger that I would like, but the base S20 isn't available on Verizon. It's a bit pricey even on sale. It's fast, the battery lasts up to 2 days with regular use, and the camera is an upgrade from my previous s7. Hoping this one lasts 4 years as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone, user friendly, easy to use. I like this phone. Well in my opinion I just like Samsung phones I think they are great and great camera, I like how the pictures look and the videos over all I think that is good phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi bilmadiaz! Quality by design was our plan all along! Thank you for the 5-star review. Your high praise is a great honor! ^Kayla Samsung

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Samsung in years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very snappy phone, great battery life, camera is pretty solid. The blue color is why I bought at best buy. Looks awesome especially in the sunlight. indoors tends to be a little pail though. Really happy with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    LOVE THIS PHONE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone....and even better camera! Still learning how to use all of the updated features one it (over my S7). Purchased it mostly for the camera and battery life.....instead of the S10. Wish it had an easily removable battery (and updateable!) like my S4 did!!!! :(

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Got my new Verizon S20+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new Samsung s20+. It is a nice upgrade from the S7 that I have been using from the last few years. My old phone was only 32G. I was very limited on what I could put on the phone due to the limited storage. Now I have 128G and a better camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Camera and battery are awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and battery really impressed me. Detail in pictures is pretty awesome. I can't believe how long the battery lasts when it's in constant use or when it is idle. Samsung is still hitting it out of the park.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    S20+ Best ever.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Had it for over a year now and still works great. Super fast. Zero problems. Best phone ever. I use it at work (delivery driver) so i'm always switching between different apps and it smoothly handles them all

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my old Samsung phone. It is heavier than my old phone, but it is larger too. I really like how much faster it is. The only downside is sometimes the fingerprint reader seems a bit finicky, I may try to “reload” it and see if that helps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    My Son in Law loves it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son in law when he became a US citizen, and he absolutely adores it! The screen, the battery life, the video camera, and the GPS have all met his expectations. He's never complained or criticized the phone once.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best phone I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th samsung phone, and its by far the best. Though the newest features that have been added don't blow my mind, things have been refined very nicely. Beautiful screen, and a snappy processor make this the best phone I've owned by a sizable margin.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photos on this phone are amazing. Call quality great. Sound wonderful. I prefer the fingerprint reader on the back since that where your finger sits all the time, but I guess I am in the minority. It works well in the front, but for me a bit awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love this phone!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put... this is the best phone out there now. Great screen size, awesome audio outputs and unbelievable fast!! I can't recommend this phone enough and I think best buy has a promotion on it as well. Pick it up now if you are looking at new phones!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone - awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - awesome camera. Everything transferred from my Galaxy s7 super easily and I've really enjoyed the added features this phone has. Get a case with some friction though, because this phone is a bit hard to hold if you've got small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great quality and functioning phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer of phone apps and contacts was done by me a home and went way better than I expected. Good price from Best Buy. The fingerprint recognition is way better than in the past. Phone is fast with new features. Camera is much improved from prior models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality all around phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this phone! Little bigger than what I wanted but I'm getting used to it. Camera pictures are utterly fantastic. Had family members comment on how beautiful the pictures are.5G capability is great to have also. Cant go wrong with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Prefer this model over s20 and s20 Ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as an upgrade for my husband and I almost wish I would've gotten it for myself as well instead of the s20 Ultra. The Ultra is a bit too large but the s20+ is a perfect size. Good camera and you still get that 120hz refresh rate

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and value, especially with Best Buy discount and Verizon special discount. Well made phone with countless features. Better buy than much more expensive phones that have less memory and inferior cameras. Big plus is that phone is 5G ready.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Just love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe because I'm familiar with the Samsung brand it was really easy to get used to the new phone, easy to operate, great cameras, and great screens, I definitely recommend this phone to anyone looking for a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far So good , I returned the very disappointing 11 pro max and decided to give Samsung a try. What a surprise !!! this phone is great !!! The camera and internet speeds are amazing. This phone puts apple to shame. If you are considering making the switch to Samsung and get some real quality , I say give this phone a try. The only advantage apple has is there battery last about an hour and a half longer.

    I would recommend this to a friend