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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 199 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 199 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love the camera!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great! Awesome camera with a great zoom.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the considerable price tag, I am very satisfied with this purchase. This phone is everything it was advertised to be and more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fast and responsive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on of Samsungs best phones to date. The Camera is way better anything Iphone can come up with. The 5G picks up well as it should in 5G areas

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Worth the extra mkneh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at the S10, but decided to pay extra for the S20. So far it has been great. Used the camera on our vacation and it took great pictures and video

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Still learning but love new S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the phone but preferred the way I connected on Galaxy 8. S20 needs to be turned on and not just a button touch on the bottom of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Android on the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Galaxy phone, started with the 7. Storage is incredible and the phone is super fast. Nobody could be anything other than thrilled with this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone twice in three months. I made the mistake of buying an unlocked phone directly from Samsung. What is not clear with an unlocked phone is that you can not use wi-fi calling. Shame on Samsung for not making this known, and shame on the carriers for not allowing this feature to work. WARNING - Do not purchase an unlocked phone unless you know you don't need service where cell coverage is weak. When I repurchased three months later, I purchased the second phone through BestBuy. As for the phone itself, it is a nice phone with the latest technology that you would expect in a latest release. It also fits better in my hand than my Note 20.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera on this phone and the memory is unmatched. I don't regret the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Christmas Annual Treasure Hunt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, not too long length in the new Samsung Galaxy family. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Samsung

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Samsung makes a great product! I believe my husband upgraded from an S6, so he loves having this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great service. People are always helpful in the store.

    I would recommend this to a friend
  • Cons mentioned:
    Privacy concerns

    Rated 4 out of 5 stars

    Very fast and overly sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a problem with the screen initiating a lot of functions on its own when it is in my pocket. It often mutes the wringer. To use the phone capability requires as that want to track you.I don't allow this so many of the features are of little value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    This phone is sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup on this phone was so easy and almost everything was replicated from my old phone. Very impressed with this product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of hard drive space. Super fast web browsing. More functions than I need. Camera is amazing. No problems or complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, big display, 5G enabled, lots of space at 128GB. Screen protector is not so great. Enjoy using the phone so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Camera is good and then phone is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the usability and the camera. The styling of the pho e is great samsung always comes through and they did just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone available

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the screen is beautiful crystal clear, works very well call quality is excellent, I did find the face unlock to be a bit finicky and slow at times, if you ever have used a iPhone with face unlock the Galaxy S20 does not compare, one thing I will say about Apple they are spot on with the face unlock technology, but other than that this is a very good phone, and option if you are into the Android ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Its a big improvement over my Galaxy S7. Fast, easy to use, optional 120 hz refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from iPhone to Android so it's an adjustment but this is easier to use and has more bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love the phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is beautiful. Love the pink color and goes well with my clear case. The camera is great quality.

    I would recommend this to a friend