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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 203 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy S20 5G's excellent camera quality and long battery life as significant advantages. Many also appreciate its ease of use and comfortable size. While some find the price high, the lack of a headphone jack is another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 203 reviews
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm upgrading from the Galaxy S9. I am very impressed all around! I'm gonna continue using the Samsung Galaxy line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CELL CAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incredible will take a while to learn however I'm catching up with the new age of technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the Samsung quality that we always get in our phones. Once again we were in for 4 new phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recons57

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my S20 5G phone no problems with it keeping phone protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen and glad it's 5 G capable. Camera is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a pre-order and phone arrived quickly! Transferred everything from the old phone to this new one no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. However, I suggest you just get an iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Samsung!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to phones, ours is a Samsung family. We love their quality compared with that from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen is a little smaller than the edge I previously used but it is a great phone. Good deal from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera is not as good as I thought it would be but overall this is a good phone and im glad I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, wish I had gotten a bigger screen tho, like the plus model. But this one works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful colors and case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cute cover for our high school daughter's phone - she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is great and easy to use it took just a couple of days to get use to it after the Samsung 10e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an advent user of Samsung phones and I am not disappointed by this edition. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I am giving four stars is because when I ordered my phone online they said they had it in stocks but then I got a email staying it was out of stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was definitely a great idea to buy this phone, it works great and the color is pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone great camera I did curbside to get this item. Everything was on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with Samsung Galaxy phones and love all of the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE EASY TO US E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE STAFF WAS VERY HELPFUL AT THE PHONE COUNTER AND THE SAMSUNG COUNTER EXCELLENT PEOPLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone... would recommend to anyone upgrading and looking for a good quality phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her new telephone. I can't believe how well it sounds. Great phone.

    I would recommend this to a friend