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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 203 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy S20 5G's excellent camera quality and long battery life as significant advantages. Many also appreciate its ease of use and comfortable size. While some find the price high, the lack of a headphone jack is another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 203 reviews
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone for a few weeks. Upgraded from an S7. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still using it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable no issies still using it keeps up with technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for my son

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son does a lot of gaming on his phone and Samsung never fails to disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung Galaxy Phones and highly recommend over Apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone very easy to use. I would tell anyone to purchase this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great phone in series of the Galaxy. My son loves his new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves everything about the phone, he's a big You Tuber. I love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone!! Had a great deal! Will probably do business again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Samsung products and they never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice to replace phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up yo now I am really happy with this phone. It was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything so far is amazing just like every Samsung I have upgraded to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Same great quality as all other Samsung's!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sales person . All data got transferred from old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Samsung Galaxy S20 Drops calls often

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing compared to Samsung Galaxy 8. Samsung Galaxy S20 Drops calls often. Business owner, this is a real problem. On a really good note the camera is fabulous. Did not buy phone for the camera though. Need it to be a phone. Dropping calls is a problem. We have Sprint as carrier and have never experienced this before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...it's the best yet...I am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good Samsung phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Good deal if you need an upgrade and their on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big phone freak. I had every Galaxy a ever. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great product . Durable . I will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using Samsung for years and they keep getting better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Good reception and sound quality.

    I would recommend this to a friend